It is highly not recommended to use Hong Kong Ctrip Trip to book a hotel. There are no guarantees at all. I heard that because the Korean drama was filmed in Santorini, hotel prices in Greece will increase, and now it is preparing to enter the peak tourist season. I hurriedly booked it, but found that not only the hotel, but the air tickets were also extremely expensive. The flight from Athens to Santorini only takes 45 minutes, which is almost 1,000, which is too exaggerated. So inform customer service to cancel first. If that doesn't work, change the date or add money. I visited 12 countries in Europe, and almost most countries in Europe said they couldn’t cancel. When I booked a hotel in Spain through the Ctrip app in Shanghai, when I encountered a problem, the customer service solved it within an hour. This is the service attitude. Trip’s customer service responded in a straight-to-the-point manner, offering help with cancellation and contacting an agent. He spoke very professionally and politely. I really believe it. I didn’t even buy a ticket to Santorini. It was so swollen that it was impossible to look straight at it. After I left a good review, I didn't get a reply by email until the afternoon of the day of check-in, but it didn't work. Is there really communication? Still pretending, I already provided my phone number, and I said the card was issued in Austria and was from abroad. Every time I contact customer service I always ask for the phone number. This is the service attitude. It's impossible to wait until the night of check-in to reply to the email. Let me reach the shore at both ends. Do you want to book a hotel in Athens? I'm really speechless. I have been traveling abroad for several years. I have used Shanghai Ctrip, agoda, *************, and many other software to book hotels. I have never tried anything so disgusting. If it were Zhongyuan's software, consumers would have already called to complain. A friend also works in customized tourism. She said that Greece went bankrupt and China was the only country to invest in rescuing Greece, so it was very friendly to the Chinese. How do you communicate in this way? I don’t know if the good reviews online are correct.
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