Hotels in Fira, Santorini

Definitely not a four star hotel. The room was fine with comfortable bed and big bathroom and I will say very clean and they made the room up each day. The rainfall shower was just a trickle. The breakfast was not good at all and we ended up going out. Very basic and not fresh. I had better breakfast at a three star in Santorini last year. There is no pool bar despite what the website says. So there is nowhere to get drinks and snacks. You have to walk to the supermarket to get anything. The pool is not heated and was freezing so no one went in it at all in the three days we were there. There’s only enough sun beds for 3 couples/family. When we arrived we were just given a key and sent upstairs to our room. No map, local guidance, recommendations for restaurants. They were not rude but there was no four star service.

I have spent a wonderful night here! The location is perfect, which is just 4 mins walk from the bus station. The room is clean and the view is amazing. The host is also very kind and nice:) highly recommend!

We are so happy with had the opportunity to meet our Hostess Arestides he was above and beyond exceptional. He was helpful and he was able to get our transportation to the airport the correct time. Also, any restaurant reservation he was able to take care that for us and suggested great restaurant by the area by calling the restaurant I making sure we get a table with a nice view. He was very nice explaining everything to us when we arrive to the hotel and show us all the highlights of the island the best beaches and places to go. We felt safe and happy everything we will go to the front desk, and he was there to assist us. I can't thank you enough for all you time and hospitality. we are so happy we stayed there. The staff were so friendly, the rooms were immaculate. It was so peaceful and safe. I loved our pool right outside of our room 101, and the breakfast was delicious. The hotel is not too far from the center to Fira by walk about 7 minutes. Thank you again Arestides and the entire Staff.

Day 3 into our stay and no need to wait to leave the review this place deserves. Most definitely 5* experience. Suites clean & decor beautiful, spacious, comfortable big beds & plenty of pillows to choose from. Heated Infinity pool overlooking the caldera UNREAL! Cocktails & food lovely from the swim up bar, staff so friendly and attentive. Came for my wife's 40th birthday and undoubtedly made the right decision.

The location on the edge of the mountain is not very easy to find. It is recommended to contact the hotel early. The volcano has a beautiful view, there are many kinds of rooms, but the pool is not hot in winter and it is cold. Good breakfast, very Greek The next day, the room was not full and the room was upgraded. It was very enjoyable.

This is easily the worst hotel I have ever had the misfortune of coming across. I booked a room for myself, my mum and 3 year old daughter as I was working in Santorini for a week. I booked through *********** and turned up only to find the hotel completely closed. Our taxi driver kindly called a number on the door and a cleaner came to meet us to tell us that we couldn't stay there that night but if we took a 10 min walk (this turned out to be 15 with luggage and toddler on Santorini streets) we could stay at a different hotel for one night then come back to Lignos the following day. I asked if we could have a taxi arranged for us, they refused and told us to walk. She then just left leaving us no choice but to walk as our taxi from the airport had already left by then. We arrived at the other hotel which incidentally happens to be the ones where the photographs of the pool are taken from, Lignos doesn't have one and should not be advertising itself so. I told the manager I was extremely unhappy to be put in this position and asked if we could stay in the new hotel for the duration of our trip rather than moving the following day which due to work I would have been unable to do. I was told no and so asked to speak with the owner of the hotel who screamed at me down the phone and told me my only options were to accept the new ”deal” they were offering us, apparently we were very lucky to be offered a night in the other hotel, or to have a full refund. I then went to find an alternative hotel which I managed to do within an hour and then called the owner back to confirm I wanted to go ahead with the refund. She told me I couldn't have one electronically and that it had to go back on the card I paid with however she was in Athens and therefore unable to process it. I told her that online banking should be an option and that I wanted to have the refund immediately especially seeing as I had now paid for an alternative hotel. She refused to continue speaking to me and wanted to be put on the phone to the manager, bearing in mind she was screaming at me the entire time and I hadn't raised my voice this was also incredibly unprofessional and rude. The manager told me to come back in 3 days time and I would be given my refund then, I told her I wanted this agreement in writing and she pretended to email both me and my mum several times with the agreement. Neither of us got any of the emails and she told us that our emails must be down. Very convenient. She also said we were no longer entitled to a full refund as had been agreed but that we would have to still pay the *********** fees for some reason. This is a separate issue that I have tried to take up with them and am yet to resolve as their customer service is beyond a joke. I am only giving this hotel one star as I don't have the option to go any lower. I cannot believe that an establishment like this can get away with taking money for bookings they do not honour and then have the audacity to be rud

The hotel is in a good location, a great cliff hotel, facing the sea. The lady at the hotel front desk has good service and can help book a taxi to the airport. The seven-seat Mercedes-Benz only costs 25 euros to go to the airport. Breakfast is a self-service type. The dishes are all freshly cooked and very good. The chef is very enthusiastic. After staying for two days, everyone became friends.

It's in the city centre. Neat and clean rooms with all the amenities. Bathrobes. Nice and comfortable bed. Cable car is less than 5 minutes walk from the hotel. And scenic walk is next to Cable Car station. It's less than 7 minutes walk from central bus station where bus from the airport arrives. Many different island buses leave from this bus station. Man at the reception was very friendly and helpful. He (sorry, I forgot his name) shown on map important points to visit. In short, hotel is located near all the important attractions and restaurants too. Breakfast served in room and is not expensive

The location of the hotel is good, it belongs to the center of the whole island, and the surrounding business and transportation are convenient! When we arrived at the hotel, there was a waiter to help carry the suitcase. We also introduced the surrounding situation in detail when we checked in. It was winter when we went there. Many restaurants and shops were closed. The island seemed relatively deserted. Not at this price anymore. For breakfast, you can choose all the things on the list, and the waiter will deliver it to the balcony of the room on time when the delivery time is set, and you can have breakfast while enjoying the scenery. It’s beautiful🤤

Stayed here for one night in August 2023 Pros: 1) Location is good. The place is quite close to the Fira City Centre, museum and the bus-stop. 2) The front desk staff speak excellent English 3) The WIFI is free and the speed and connectivity are good. 4) The room and bathrooms were very clean 5) There are several good restaurants within walking distance 6) The place is quite at night and sleep quality was good. 7) Air condition was available 8) The room had a balcony Cons: 1) There is no parking nearby. 2) The tariff was pretty high.