HINZE Hotel (Sanya Phoenix International Airport) Reviews
HINZE Hotel (Sanya Phoenix International Airport)
Haitang (West) Line Shanhaixing car rental about 20 meters west, Tianya District, Sanya, Hainan, ChinaView Hotel Details
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HINZE Hotel (Sanya Phoenix International Airport) Guest Reviews
4.7/5
Outstanding
332 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(332)
Positive reviews(328)
Reviews with photos/video(68)
Close to airport(84)
Convenient location(84)
Easy to get around(77)
Offers pick-up/drop-offs(53)
Large rooms(37)
Awesome amenities(37)
Friendly front desk staff(18)
Delicious breakfast(6)
Negative reviews(4)
Lalevy
Airplane View Queen Size Bed Room
Stayed in May 2024
Solo travelers
7 review
Outstanding
Posted on Jun 12, 2024
Great location to stay for a short while when you have an early or late flight. Close to sanya bay too.
Anonymous User
Deluxe Family Room
Stayed in Apr 2024
Travel with friends
28 review
Very Good
Posted on Apr 28, 2024
It is close to the airport. It is a newly renovated hotel. The smell is quite strong. Fortunately, the suite we booked is not facing the airport. We can only sleep with the window open at night, otherwise the throat will be irritated and very uncomfortable. The room is big enough and the facilities are good. The flight was cancelled temporarily and we stayed for one night. The rooftop can watch the planes take off and land at the airport. The service is average. There is free airport pick-up service, which is quite convenient. There are 3 free drinks in the refrigerator. The location is a bit remote and there is no place to sell things next to it.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise... The hotel is very close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian Temple. There is a main road in front of the door, and the transportation is very convenient. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. Welcome to experience the local customs and customs of Sanya; in your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends; waiting for your arrival ~
Piann➰pian
Deluxe 2-bed Room
Stayed in Apr 2024
Family
5 review
Very Good
Posted on Apr 4, 2024
The sound insulation is very good, the room is large, and there is a pick-up and drop-off from the airport in the early morning. The price-performance ratio is very good
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise... The hotel is very close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian Temple. There is a main road in front of the door, and the transportation is very convenient. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. Welcome to experience the local customs and customs of Sanya; in your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends; waiting for your arrival ~
Guest User
Airplane View Queen Size Bed Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 22, 2024
First of all, the environment is very good. The room has no odor and is very bright. Secondly, the facilities are smart and avant-garde. Compared with ordinary hotels, it is very cost-effective. Finally, the service is very good. The service is online 24 hours a day. The staff will meet any needs. In general, the experience is very good
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise... The hotel is very close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian Temple. There is a main road in front of the door, and the transportation is very convenient. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. Welcome to experience the local customs and customs of Sanya; in your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends; waiting for your arrival ~
Anonymous User
Airplane View Queen Size Bed Room
Stayed in Feb 2024
Family
36 review
Outstanding
Posted on Feb 28, 2024
Good environment, good hygiene, first-class service. The 5th floor platform is great for watching airplanes. We also upgraded for free.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise... The hotel is very close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian Temple. There is a main road in front of the door, and the transportation is very convenient. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. Welcome to experience the local customs and customs of Sanya; in your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends; waiting for your arrival ~
Guest User
Deluxe Family Room
Stayed in Feb 2024
Family
46 review
Outstanding
Posted on Feb 22, 2024
The hotel room is clean and tidy, the service of the brother and sister is particularly good. It is difficult to get a taxi during the Chinese New Year. Seeing that there are elderly people and children in our two families, they are willing to take us out in a private car after communication. The hotel is located about 2 kilometers away from the center of eating. You can go out to ride a shared electric bike or a bicycle, which is very convenient. In the morning, you can hear the crowing of chickens and barking of dogs. There are chickens lining up to catch insects at the door of the hotel. It is relaxing on vacation, with a strong rural atmosphere, comfortable and cozy.
Original TextTranslated by Google
Response from Property: We are honored that you have chosen our hotel. Your recognition and praise are our driving force. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. The hotel is close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian. The main road is in front of the door, and the transportation is very convenient. Welcome to experience the local customs and customs of Sanya. In your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends. Waiting for your arrival ~
Guest User
2-bed Room with airport view
Stayed in Feb 2024
Family
14 review
Amazing
Posted on Feb 19, 2024
In terms of facilities and environment, this is the most comfortable hotel I think. The viewing angle is really good, the sound insulation is also good, and it won't make noise when sleeping. The room is comfortable and spacious. The transportation is convenient. You can rent an electric car to Tianya Town, Tianya Haijiao, Nanshan Scenic Area a little further away, and Coconut Dream Corridor in the other direction. All can be done in one stop on the same road.
The bad thing is that the service is not very enthusiastic, which is inferior to the accommodation for so many days. And I want to ask the front desk for two more bottles of mineral water and I have to pay for it. I found out that there is direct drinking hot water in the lobby.
Original TextTranslated by Google
Response from Property: I'm really sorry, there is no charge for mineral spring water during the Spring Festival. Due to the increase in prices in Hainan during the Spring Festival, we have no choice but to charge temporarily. We will improve it later. We have held a meeting to emphasize the service issues and strengthen management in this regard. Thank you for your valuable suggestions. We will definitely learn from them and make corrections.
smileylili1981
Premium Queen Room
Stayed in Feb 2024
Family
3 review
Very Good
Posted on Feb 13, 2024
The room is new, the facilities are smart, the area is spacious, the bathroom is clean, especially the handsome waiter who checked out the next day was also very helpful, helping to call a taxi and busying himself with this and that. The only drawback is that the room is arranged on the lower floor of the hotel and the airport cannot be seen. I wanted my baby to see the planes👀 but unfortunately I could only hear the sound of the planes✈️🛫, which is a pity.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Airplane View Queen Size Bed Room
Stayed in Jan 2024
Travel with friends
10 review
Posted on Mar 27, 2024
The room type information did not match the reservation for the computer room. The room type information stated that it was on the 4th floor, but in fact only the rooms on the third floor were arranged. When I asked the front desk, the front desk told me in a very stiff tone that the fourth floor was full and only the third floor was available. Then when I arrived in the room, I found that I could only see the trees on the roadside and not the airport outside the window. This was the so-called computer viewing room.
Original TextTranslated by Google
Response from Property: First of all, I'm sorry for bringing you a bad check-in experience. Our hotel only has three large bed rooms: one on each floor on the second, third and fourth floors. If you need a higher floor, let us know in advance and we will reserve a room; we are on the fifth floor. It is an observation deck where you can clearly see the entire airport. Guests can take the elevator directly to the fifth floor.
Shoubuxialaidekeera
Deluxe 2-bed Room
Stayed in Jan 2024
Family
13 review
Outstanding
Posted on Jan 28, 2024
Pick-up or drop-off at Phoenix Airport: You need to contact the hotel in advance and tell the flight number. The hotel is very close to the airport and the hotel driver will pay attention to the flight information. The room is very large, newly opened, and the TV in the room is very large.
Original TextTranslated by Google
Response from Property: We are honored that you have chosen our hotel. Your recognition and praise are our driving force. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. The hotel is close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian. The main road is in front of the door, and the transportation is very convenient. Welcome to experience the local customs and customs of Sanya. In your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends. Waiting for your arrival ~
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
25 review
Outstanding
Posted on Jan 31, 2024
The hotel is very close to the airport, and the airport pick-up service is very convenient. There is breakfast but no place to eat. You have to go down and get it to the room yourself. When there are many planes in the afternoon, the noise is very loud, but it is okay to sleep at night, and it doesn't affect you too much. The room is large and the facilities are good
Original TextTranslated by Google
Response from Property: We are honored that you have chosen our hotel. Your recognition and praise are our driving force. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. The hotel is close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian. The main road is in front of the door, and the transportation is very convenient. Welcome to experience the local customs and customs of Sanya. In your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends. Waiting for your arrival ~
Guest User
Deluxe 3-bed Room
Stayed in Jan 2024
Family
12 review
Outstanding
Posted on Jan 18, 2024
The room is very new, with good soundproofing and attentive service. It is surprisingly not noisy next to the airport. The pick-up at midnight was very timely. Breakfast was provided and you can watch the planes take off and land on the rooftop. My family is very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise... The hotel is very close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian Temple. There is a main road in front of the door, and the transportation is very convenient. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. Welcome to experience the local customs and customs of Sanya; in your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends; waiting for your arrival ~
Guest User
Deluxe 2-bed Room
Stayed in Dec 2023
Travel with friends
30 review
Outstanding
Posted on Dec 31, 2023
Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, the sound insulation effect is amazing, even if the plane comes over, you can't hear the sound.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise... The hotel is very close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and the Big and Small Cave Heaven. There is a main road in front of the door, and the transportation is very convenient. Each room in the hotel is equipped with smart door locks, air conditioning, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, drinks and other basic facilities. Welcome to experience the local customs of Sanya; in your spare time, you can chat with the children Stroll along the Coconut Dream Corridor with your friends, and you can also try Sanya’s special local snacks with your friends; waiting for your arrival~
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Couples
6 review
Outstanding
Posted on Dec 25, 2023
The hotel is clean and hygienic, the bed is very comfortable, the airport drop-off service is also in place, the whole house is smart, there are small drinks in the refrigerator, the room is also very large, the sofa and TV are very large, and the stay is very comfortable
Original TextTranslated by Google
Response from Property: We are honored that you have chosen our hotel. Your recognition and praise are our driving force. Each room in the hotel is equipped with smart door locks, air conditioners, refrigerators, washing machines, high-speed WIFI, 24-hour hot water, free bottled water, beverages and other basic facilities. The hotel is close to Coconut Dream Corridor, Yiheng Night Market, West Island, Tianya Haijiao, Tianya Town, Nanshan Temple, and Dongtian. The main road is in front of the door, and the transportation is very convenient. Welcome to experience the local customs and customs of Sanya. In your spare time, you can stroll in the Coconut Dream Corridor with your friends, or taste the local snacks in Sanya with your friends. Waiting for your arrival ~
Xunxunmimi
Deluxe Suite
Stayed in Dec 2023
Family
5 review
Amazing
Posted on Dec 22, 2023
The hotel is very new and close to the airport. The airport shuttle service is good. Breakfast is provided in the morning. The house is equipped with smart facilities and is fully automatic. There is a balcony. You can watch the planes take off and land up close on the rooftop platform on the fifth floor.
Original TextTranslated by Google
Response from Property: We are very glad to know that you are satisfied with your trip. We will always uphold the sincere and warm hospitality to create unforgettable moments of pleasure for every guest. We sincerely hope that you can enjoy the charming scenery of Sanya, a tropical coastal city, while staying in our hotel. We sincerely look forward to meeting you again in Sanya Xinze Hotel in the near future. I wish you a happy life! Xinze Hotel welcomes you at any time!