Ruoyi Roy (Sanya Haitang Bay Duty Free City) Reviews
Ruoyi Roy (Sanya Haitang Bay Duty Free City)
183 xinjumin Road, Haitang District, Sanya, Hainan, ChinaView Hotel Details
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Ruoyi Roy (Sanya Haitang Bay Duty Free City) Guest Reviews
4.8/5
Excellent
649 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(649)
Positive reviews(642)
Reviews with photos/video(375)
Classy environment(174)
Friendly front desk staff(135)
Great swimming pool(128)
Well designed(70)
Loved the view(60)
Delicious breakfast(50)
Clean pool(29)
Delicious seafood(13)
Negative reviews(7)
Anonymous User
Guestroom (Double bed)
Stayed in Aug 2024
Business travelers
1 review
Great
Posted on Aug 28, 2024
Great service, the hotel looks great, very peaceful, i came for a business trip but it seems quite nice for actual family travelers!
Response from Property: Thank you very much for your recognition of our homestay. We will continue to work hard and look forward to your next visit~
Heweijiban
Guestroom - Near Pool (Double bed)
Stayed in Dec 2023
Couples
13 review
Outstanding
Posted on Dec 28, 2023
yyds！
Response from Property: Hi, thank you for choosing Travel B&B Hotel Ruoyi (not only in Haitang Bay, but also only a 3-minute drive from the seaside and duty-free city), and thank you for your recognition of our hotel! Ruoyi is a natural and cultural B&B hotel brand with branches in Haitang Bay, Yalong Bay, Sanya Bay, and Tianya Blue and White Town. We provide five major service contents: 1. Worry-free cancellation at the store and refund at any time if you are not satisfied, 2. Full 24-hour real-time butler attentive service, 3. Safe and hygienic guest rooms must be cleaned and replaced after every guest, 4. Enjoy high-end five-star hotel software and hardware configurations, 5. Personalized experience and innovative space design to meet shooting and sharing needs. The hotel is equipped with a 380-square-meter swimming pool (100 square meters for children and 280 square meters for adults) and entertainment and leisure areas. The rooms are equipped with star-rated customized deep sleep mattresses, TOTO toilets, high-end toiletries, ultraviolet disinfection cabinets and public washing machines and dryers. Machines, irons, etc., while enjoying free luggage storage, free travel consultation services, and attraction ticket booking services! We are waiting for you in Ruoyi, where you are everywhere!
Guest User
Family Friendly Room
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 27, 2024
Objective and conscientious evaluation, this homestay is definitely ranked in Sanya. The photos are not beautified by any filters. I took them myself. When I first arrived at the hotel, I stood on the main road outside. I once thought that I had taken the wrong road, because the outside was overall mediocre, but after entering from a mango tree, my eyes lit up, and this sense of design and cleanliness came to me! The lobby, corridors, rooms and other places are all clean and refreshing, without any odor. It is a very good experience. The service attitude of Xiao Zhao at the front desk is super good, very service-minded, responsive, and will take the initiative to think and ask what you need for you. Everyone is polite and friendly! In addition, the homestay is only a 10-minute drive from Yat and the duty-free shop. It can be said that it is very convenient, and eating and drinking around is not a problem. I hope to continue to maintain this level. I will definitely continue to check in this treasure homestay when I come to Haitang Bay!
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6/16
Response from Property: Hi, Thank you for choosing the (service 4.85 points) travel homestay hotel - Ruoyi (not only in the night market, but also only 5 minutes' drive from the largest duty-free shop on the beach), and thank you for your recognition of our store! Ruoyi is a natural and cultural homestay hotel brand, with branches in Haitang Bay, Yalong Bay, Sanya Bay, and Riyue Bay. We provide five major services: 1. Worry-free cancellation. If you are not satisfied with the store, you can get a refund at any time. 2. Full-time service. 24-hour instant butler caring service. 3. Safety and hygiene. The room cleaning must be cleaned and replaced for every guest. 4. High-end enjoyment. Five-star hotel hardware and software configuration. 5. Personalized experience. Innovative space design meets the needs of shooting and sharing. The hotel is equipped with a 380 square meter swimming pool (100 square meters for children and 280 square meters for adults), an entertainment and leisure area, and the room is equipped with a star-level customized deep sleep mattress, TOTO toilet, high-end toiletries, ultraviolet disinfection cabinet and public washing machine, dryer, iron, etc. At the same time, you can enjoy free luggage storage, free travel consultation services, and attraction ticket booking services! We are waiting for you at Ruoyi, and you are all in our eyes!
Guest User
Family Friendly Room
Stayed in Sep 2024
Family
4 review
Outstanding
Posted on Sep 15, 2024
In this B&B in Haitang Bay, I experienced the warmth of home. The room is warm and comfortable, with complete facilities, making me feel at home. It's the first time I've stayed in such a clean B&B. It's really very clean. Xiao Zhao at the front desk is super enthusiastic. I went to many places. The service staff here is really super enthusiastic. I thought about giving you a good review last night! I sincerely recommend staying here. Absolutely five stars
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6/9
Guest User
Guestroom - Near Water, Courtyard-View (Double bed) (Bathtub)
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Sep 9, 2024
I chose ROY after reading the reviews. The reviews here are very high. After checking in, it is really worth the trip. You can contact it in advance before arriving at the store. The housekeeper will come out to greet you and help with the luggage. It is very enthusiastic. After arriving at the room, I looked around and found that the room environment is really good, even better than what was written in the reviews. It gave me a little surprise. The hygiene is also meticulously cleaned and there is no dirt in the corners. Reasonable requests made during the stay will be met as much as possible. If you are not satisfied with the store, you can check out for free within 30 minutes. It is indeed a conscientious business. Personally, I think those bad reviews are too harsh on the business.
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6/7
Response from Property: Hi, Thank you for choosing the travel homestay hotel - Ruoyi (not only in the night market, but also only 5 minutes' drive from the largest duty-free shop on the beach), and thank you for your recognition of our store! Ruoyi is a natural and cultural homestay hotel brand, with branches in Haitang Bay, Yalong Bay, Sanya Bay, and Riyue Bay. We provide five major services: 1. Worry-free cancellation. If you are not satisfied with the store, you can get a refund at any time. 2. Full-time service. 24-hour instant butler caring service. 3. Safety and hygiene. The room cleaning must be cleaned and replaced for every guest. 4. High-end enjoyment. Five-star hotel hardware and software configuration. 5. Personalized experience. Innovative space design meets the needs of shooting and sharing. The hotel is equipped with a 380 square meter swimming pool (100 square meters for children and 280 square meters for adults), an entertainment and leisure area, and the room is equipped with a star-level customized deep sleep mattress, TOTO toilet, high-end toiletries, ultraviolet disinfection cabinet and public washing machine, dryer, iron, etc. At the same time, enjoy free luggage storage, free travel consultation services, and attraction ticket booking services! We are waiting for you at Ruoyi, and you are all in our eyes!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Solo travelers
3 review
Outstanding
Posted on Sep 8, 2024
The room facilities are very new, very modern and convenient to use. The interior design is very reasonable. The toilet and shower room are separated into wet and dry areas. The swimming pool is beautiful and fun. The Hainan noodles for breakfast are delicious. Xiao Zhao at the front desk provides thoughtful service!
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6/9
Response from Property: Hi, Thank you for choosing the travel homestay hotel (4.86 points for service) - Ruoyi (not only in the night market, but also only a 5-minute drive from the largest duty-free shop on the beach), and thank you for your recognition of our store! Ruoyi is a natural and cultural homestay hotel brand, with branches in Haitang Bay, Yalong Bay, Sanya Bay, and Riyue Bay. We provide five major services: 1. Worry-free cancellation. If you are not satisfied with the store, you can get a refund at any time. 2. Full-time service. 24-hour instant butler caring service. 3. Safety and hygiene. The room cleaning must be cleaned and replaced for every guest. 4. High-end enjoyment. Five-star hotel hardware and software configuration. 5. Personalized experience. Innovative space design meets the needs of shooting and sharing. The hotel is equipped with a 380 square meter swimming pool (100 square meters for children and 280 square meters for adults), an entertainment and leisure area, and the room is equipped with a star-level customized deep sleep mattress, TOTO toilet, high-end toiletries, ultraviolet disinfection cabinet and public washing machine, dryer, iron, etc. At the same time, you can enjoy free luggage storage, free travel consultation services, and attraction ticket booking services! We are waiting for you at Ruoyi, and you are all in our eyes!
Guest User
Guestroom (Double bed)
Stayed in Sep 2024
Travel with friends
4 review
Outstanding
Posted on Sep 7, 2024
This homestay is really great. The rooms are clean and tidy, the environment is elegant, the facilities are complete and the decoration is stylish. The most important thing is that the service of Xiao Zhao at the front desk is very attentive and considerate, and he always takes the guests into consideration.
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Guest User
Family Friendly Room
Stayed in Sep 2024
Travel with friends
3 review
Outstanding
Posted on Sep 4, 2024
The B&B has modern facilities, complete equipment and good privacy. The swimming pool is close at hand, transportation is convenient and fast, and it is not far from major attractions. Xiao Zhao at the front desk provided thoughtful service. This is an ideal choice for vacation.
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Guest User
Family Friendly Room
Stayed in Sep 2024
Couples
2 review
Outstanding
Posted on Sep 4, 2024
Beautiful, unique design, modern facilities. Take a walk by the pool in the evening, watch the sunset, enjoy the leisure time, the room is clean and hygienic, the service is professional and thoughtful @front desk Xiao Zhao
Original TextTranslated by Google
Response from Property: Hi, Thank you for choosing the travel homestay hotel (4.86 points for service) - Ruoyi (not only in the night market, but also only a 5-minute drive from the largest duty-free shop on the beach), and thank you for your recognition of our store! Ruoyi is a natural and cultural homestay hotel brand, with branches in Haitang Bay, Yalong Bay, Sanya Bay, and Riyue Bay. We provide five major services: 1. Worry-free cancellation. If you are not satisfied with the store, you can get a refund at any time. 2. Full-time service. 24-hour instant butler caring service. 3. Safety and hygiene. The room cleaning must be cleaned and replaced for every guest. 4. High-end enjoyment. Five-star hotel hardware and software configuration. 5. Personalized experience. Innovative space design meets the needs of shooting and sharing. The hotel is equipped with a 380 square meter swimming pool (100 square meters for children and 280 square meters for adults), an entertainment and leisure area, and the room is equipped with a star-level customized deep sleep mattress, TOTO toilet, high-end toiletries, ultraviolet disinfection cabinet and public washing machine, dryer, iron, etc. At the same time, you can enjoy free luggage storage, free travel consultation services, and attraction ticket booking services! We are waiting for you at Ruoyi, and you are all in our eyes!
Guest User
Guestroom - Near Pool (Double bed) (Bathtub)
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Sep 3, 2024
I recently spent an unforgettable vacation in Sanya and chose Roy as my place to stay. I spent three wonderful days and nights there and felt the warmth of home. This B&B is near the duty-free city, not too far from major attractions, and the transportation is also very convenient. The room is clean and tidy, the decoration is simple and generous, and it is full of home warmth. Xiao Zhao at the front desk showed extremely high professionalism without losing his friendliness. Overall, the three-day experience was great!
Original TextTranslated by Google
6/7
Response from Property: Hi, Thank you for choosing the travel homestay hotel (4.86 points for service) - Ruoyi (not only in the night market, but also only a 5-minute drive from the largest duty-free shop on the beach), and thank you for your recognition of our store! Ruoyi is a natural and cultural homestay hotel brand, with branches in Haitang Bay, Yalong Bay, Sanya Bay, and Riyue Bay. We provide five major services: 1. Worry-free cancellation. If you are not satisfied with the store, you can get a refund at any time. 2. Full-time service. 24-hour instant butler caring service. 3. Safety and hygiene. The room cleaning must be cleaned and replaced for every guest. 4. High-end enjoyment. Five-star hotel hardware and software configuration. 5. Personalized experience. Innovative space design meets the needs of shooting and sharing. The hotel is equipped with a 380 square meter swimming pool (100 square meters for children and 280 square meters for adults), an entertainment and leisure area, and the room is equipped with a star-level customized deep sleep mattress, TOTO toilet, high-end toiletries, ultraviolet disinfection cabinet and public washing machine, dryer, iron, etc. At the same time, you can enjoy free luggage storage, free travel consultation services, and attraction ticket booking services! We are waiting for you at Ruoyi, and you are all in our eyes!
Guest User
Guestroom (Double bed)
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 30, 2024
My mother and I went on a trip. I like the B&B very much. I booked it because I was going to the CDF duty-free shop the next day and it was close. The B&B environment is very good, the swimming pool is very clean, and the curtains are fully automatic.
Breakfast also comes with Hainan specialty noodles p9
The front desk reception staff are very enthusiastic, whether it is the young lady the day before or the young brother Xiao Zhao today, they are all very warm and polite. They also helped to drag the luggage when they came out, and the experience was 100 points
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6/9
Response from Property: Hi, Thank you for choosing the travel homestay hotel (4.86 points for service) - Ruoyi (not only in the night market, but also only a 5-minute drive from the largest duty-free shop on the beach), and thank you for your recognition of our store! Ruoyi is a natural and cultural homestay hotel brand, with branches in Haitang Bay, Yalong Bay, Sanya Bay, and Riyue Bay. We provide five major services: 1. Worry-free cancellation. If you are not satisfied with the store, you can get a refund at any time. 2. Full-time service. 24-hour instant butler caring service. 3. Safety and hygiene. The room cleaning must be cleaned and replaced for every guest. 4. High-end enjoyment. Five-star hotel hardware and software configuration. 5. Personalized experience. Innovative space design meets the needs of shooting and sharing. The hotel is equipped with a 380 square meter swimming pool (100 square meters for children and 280 square meters for adults), an entertainment and leisure area, and the room is equipped with a star-level customized deep sleep mattress, TOTO toilet, high-end toiletries, ultraviolet disinfection cabinet and public washing machine, dryer, iron, etc. At the same time, you can enjoy free luggage storage, free travel consultation services, and attraction ticket booking services! We are waiting for you at Ruoyi, and you are all in our eyes!
Guest User
Family Friendly Room - Courtyard-View
Stayed in Aug 2024
Family
4 review
Outstanding
Posted on Aug 26, 2024
Xiao Zhao at the front desk has a good and professional service attitude and is very considerate of the guests. The room is spacious and clean, the hygiene is very good, the facilities in the room are very complete, the bed is big and soft, and it is very comfortable to sleep. The swimming pool here is clean and clear, and it is especially beautiful when the lights are turned on at night. It feels like the soul of this homestay. I am very happy staying here. Recommended!
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Guest User
Guestroom - Near Pool (Double bed) (Bathtub)
Stayed in Aug 2024
Couples
3 review
Outstanding
Posted on Aug 27, 2024
The environment is beautiful, the swimming pool is beautiful, and the front desk staff Xiao Zhao is very attentive. If they find anything they have dropped, they will notify us in time and help us collect it. When we left, they carried our luggage to the car in the hot sun. I recommend it!
Original TextTranslated by Google
Kapong
Guestroom (Double bed)
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 25, 2024
Ruoyi brand B&B never disappoints me. Xiao Zhao at the front desk is very considerate. This store is very new, the interior decoration is very novel, and the swimming pool is great! It is very clean. There are people cleaning everywhere in the B&B, and the swimming pool water is disinfected every day. We are all very quiet. The facilities in the room are also great, well-maintained and complete, and the accommodation experience is very wonderful!
Original TextTranslated by Google
Guest User
Guestroom - Near Pool (Double bed) (Bathtub)
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Aug 19, 2024
The service of Xiao Zhao at the front desk is very thoughtful and enthusiastic. The cocktails are very good, the emotional value is very good, and the service is nice; Miss Chu is beautiful, kind and enthusiastic. She takes care of the transportation and precautions every day when she goes out, and I feel very warm; the hotel is very clean, and the room is cleaned every day when I go out to play; the facilities are very well maintained, complete and easy to use; the environment is beautiful, and there is nothing to complain about overall. This is a homestay where you can take away good memories
Original TextTranslated by Google
