No.98 Haitang North Road, Haitang District, Sanya, Hainan, ChinaView Hotel Details
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Crowne Plaza Sanya Haitang Bay Resort Guest Reviews
4.9/5
Perfect
15171 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(15171)
Positive reviews(15084)
Reviews with photos/video(7205)
Perfect for kids(5627)
Delicious breakfast(1514)
Great swimming pool(1507)
Nice sea view(1357)
Has facilities for children(1043)
Family activities available(887)
Has an infinity pool(604)
Negative reviews(87)
Guest User
Standard Sea View
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
One of the best hotels I've been to
10 out of 10
on par with Intercontinental Beijing
previously stayed at the nearby Intercontinental Sanya
if you are choosing between these two hotels, definitely choose the crown, it is at least twice as good
I especially want to thank Olivia, our best vacation
I'll be back again
Response from Property: 尊敬的賓客,感謝您於百忙之中與我們分享您的入住體驗。並且非常感謝您對我們酒店毫不吝嗇的誇獎!我們將繼續保持高品質的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗!再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!酒店總經理: Geoffrey Ryan
Guest User
Standard Sea View
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Hotel is clean and new, walking distance to the beach. We also enjoyed the complimentary photo shooting. All the staff are very friendly. Special thanks to our personal assistant during the stay, Kate, who is a super-helpful and sweet. She greeted us everyday during the stay, made very prompt reply to any of our request, helped us to find our lost item. It’s a great experience for all of our family members.
Response from Property: Dear guest, Thank you for your feedback. It is my honor to give you and your family a pleasant stay experience. I am very happy to be your favorite. Thank you again for choosing our hotel, we sincerely look forward to your coming again!
Guest User
Standard Sea View
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Very good! Very good! Very good! Very good! Very good! Very good!
Response from Property: 尊敬的賓客,感謝您於百忙之中與我們分享您的入住體驗。並且非常感謝您對我們酒店的讚賞!很高興我們酒店能為您的出遊帶來美好時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力!我們會繼續保持熱忱,致力讓每一位賓客感受到賓至如歸的感覺。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!酒店總經理:Geoffrey Ryan
Guest User
1 King Standard Oceanfront Lounge Access
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Emily delivered exceptional service with a warm greeting at check in area, she also showed around the property and breakfast time and introduction to their facilities , at the end she also got me a gift as a surprise , thanks Kitty , highly recommended
Response from Property: Dear guests, Thank you for taking the time to give us your feedback. We are really sorry that we did not give you a perfect check-in experience. We have given feedback to relevant departments and followed up your Suggestions. I hope you will see our improvement next time you come. Thank you again for choosing to stay in our hotel, we sincerely look forward to your coming again! General Manager: Geoffrey Ryan
Melvin
2 Double Standard Oceanfront High Floor
Stayed in Sep 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 14, 2023
3 nights stay with my family , it’s an amazing hotel . I would go
highly recommend for those going to Sanya for holiday with family. You don’t have to worry about your kids doesn’t have nice food or entertainment . These hotel facilities are well maintained .
Overall experience very great . Definitely I will be going back there with my family again.
Specially thanks to Jessica and Grace as they very helpful
and taking care on our daily arrangement . Again, thank you to both of you .
Response from Property: Dear guest, thank you for sharing your stay experience with us amidst your busy schedule. And thank you very much for your generous praise of our hotel! We will continue to maintain high-quality customer service standards and strive to create a comfortable and warm stay experience for every guest! Thank you again for choosing to stay at our hotel. We sincerely look forward to your arrival again! Hotel General Manager: Geoffrey Ryan
call2vn
1 King Bed Standard Sea View
Stayed in Sep 2024
Family
28 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Nice hotel for kid
Response from Property: 尊敬的賓客,感謝您於百忙之中與我們分享您的入住體驗。並且非常感謝您對我們酒店的支持和認可!我們所做的一切衹為給每一位賓客帶來完美的度假體驗!看到你的滿意和肯定,我們備受鼓舞,我們會一如既往的保持高水準的服務!再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!酒店總經理:Geoffrey Ryan
Guest User
Standard Sea View
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Kate! good。
Response from Property: 尊敬的賓客您好,感謝您於百忙之中與我們分享您的入住體驗。感謝您對我們酒店的喜愛和認可!我們酒店一直努力為旅客打造温馨舒適的入住體驗,非常高興我們能為您的假期增添開心和喜悦。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!酒店總經理:Geoffrey Ryan
Guest User
2 Double Beds Standard Oceanfront
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Kily is good.
Response from Property: Dear guest, thank you for taking time out of your busy schedule to share your stay experience with us. And thank you very much for your favor and love for our hotel! The pace of progress never stops, and for your trust, we will be more persistent! Thank you again for choosing to stay at our hotel, and we sincerely look forward to your visit again! Hotel General Manager: Geoffrey Ryan
Bobayhy74
Standard Sea View
Stayed in Sep 2022
Family
19 review
4.7/5
Amazing
Posted on Oct 12, 2022
Breakfast was fantastic, loads of items for kids. My daughter went bananas over the ice cream and candies. The martini was a let down at the lobby bar. Overall, we enjoyed our stay and the staff are friendly. We will be back….
Response from Property: Dear guest, Thank you for your feedback. It is my honor to give you and your family a pleasant stay experience. I am very happy to be your favorite. Thank you again for choosing our hotel, we sincerely look forward to your coming again! Hotel General Manager: Geoffrey Ryan
Guest User
Standard Sea View
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 23, 2023
Emily …… thumbs up
Response from Property: Dear guest, thank you for taking the time from your busy schedule to share your stay experience with us. Thank you for your love and recognition of our hotel! Our hotel has been working hard to create a warm and comfortable stay experience for travelers, and we are very happy that we can add happiness and joy to your vacation. Thank you again for choosing to stay at our hotel, and we sincerely look forward to your visit again! Hotel General Manager: Geoffrey Ryan
Guest User
1 King Bed Standard Ocean View
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 6, 2023
Joy is professional!thanks
Response from Property: Dear guest, thank you for taking the time from your busy schedule to share your stay experience with us. Our hotel must not forget its original intention and continue to uphold the concept of serving every guest! Thank you again for choosing to stay at our hotel, and we sincerely look forward to your visit again! Hotel General Manager: Geoffrey Ryan
Guest User
1 King Bed Standard Sea View
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
Kily👍
Response from Property: 尊敬的賓客,感謝您於百忙之中與我們分享您的入住體驗。並且非常感謝您對我們酒店的讚賞!很高興我們酒店能為您的出遊帶來美好時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力!我們會繼續保持熱忱,致力讓每一位賓客感受到賓至如歸的感覺。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!酒店總經理:Geoffrey Ryan
Guest User
Standard Oceanfront
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Stacey
Response from Property: 尊敬的賓客,感謝您於百忙之中與我們分享您的入住體驗。並且非常感謝您對我們酒店的讚賞!很高興我們酒店能為您的出遊帶來美好時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力!我們會繼續保持熱忱,致力讓每一位賓客感受到賓至如歸的感覺。再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來!酒店總經理:Geoffrey Ryan
Kim Dong Won (jindongyuan)
1 King Bed Standard Ocean View
Stayed in Jul 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 6, 2022
Staff(Avril) was kind, received many help.
Response from Property: Dear guest, Thank you for your feedback. It is my honor to give you and your family a pleasant stay experience. I am very happy to be your favorite. Thank you again for choosing our hotel, we sincerely look forward to your coming again! Hotel General Manager: Geoffrey Ryan
Guest User
Standard Sea View
Stayed in Aug 2023
Family
5 review
5.0/5
Outstanding
Posted on Sep 19, 2023
Jessica
Response from Property: 尊敬的賓客您好,感謝您於百忙之中與我們分享您的入住體驗。感謝您的滿分點評,您的支持與鼓勵,是我們前進的動力!我們會一如既往保持優質貼心高水準的服務!再次感謝您選擇入住我們酒店,我們衷心期待您的再次到來! 酒店總經理: Geoffrey Ryan