Luoke Platinum Sea View Hotel Reviews
Luoke Platinum Sea View Hotel
No.49 Sanyawan Road, Tianya District, Sanya, Hainan, ChinaView Hotel Details
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Luoke Platinum Sea View Hotel Guest Reviews
4.6/5
Very Good
2566 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2566)
Positive reviews(2475)
Reviews with photos/video(713)
Friendly front desk staff(226)
Large rooms(178)
Nice sea view(152)
Close to beach(145)
Delicious breakfast(86)
Great swimming pool(49)
Delicious buffet(23)
Negative reviews(91)
LOUREN JADE
Deluxe Sea-view Double Room
Stayed in Apr 2024
Friends
1 review
Posted on Apr 11, 2024
It was a lovely stay the room was clean and spacious
Nicola
Deluxe Queen Room
Stayed in Dec 2022
Other
23 review
Outstanding
Posted on Dec 29, 2022
Amazing hotel right on beach front close to many restaurants and fun sea going activities. The Italian restaurant on the seafront about 200 metres from hotel has a lovely atmosphere. The hotel buffet is incredible, with lots of seafood and as huge variety of other food.
Response from Property: Dear guest, hello! Thanks for sharing your stay experience. The appearance of the hotel is like a luxury sailboat moored in the harbor. The subtle three-dimensional ventilation design allows you to feel the sea breeze blowing in the room, where you can fully enjoy the joy of island life. I am very happy to bring you a pleasant stay experience. The recognition of guests is our greatest encouragement. We will share your praise with our colleagues. Looking forward to your stay at Rock Platinum Seaview Hotel Sanya again.
Cherrie Angeles ( The Philippines )
Guestroom - Sea-View (2 Beds)
Stayed in Dec 2022
Friends
35 review
Outstanding
Posted on Jan 1, 2023
The hotel sea view is very beautiful. I like this interior design and the room is big. The buffet breakfast is great. I will come back here again. The staff are very polite and friendly.
10 out of 10 my rate to this hotel. ❤️
Recommended!
6/8
Response from Property: Dear guest, hello! Thanks for sharing your stay experience. The appearance of the hotel is like a luxury sailboat moored in the harbor. The subtle three-dimensional ventilation design allows you to feel the sea breeze blowing in the room, where you can fully enjoy the joy of island life. I am very happy to bring you a pleasant stay experience. The recognition of guests is our greatest encouragement. We will share your praise with our colleagues. Looking forward to your stay at Rock Platinum Seaview Hotel Sanya again.
Thomas
Deluxe Sea-view Double Room
Stayed in Dec 2023
Solo travelers
13 review
Very Good
Posted on Dec 20, 2023
Some English speaking staff would be nice
Luan
Deluxe Sea-view Double Room
Stayed in Jul 2022
Couples
22 review
Posted on Jul 11, 2022
A little disappointing.
Location would be good if it wasn’t surrounded on three sides by the massive contraction site of Sanya CBD.
Swimming pool disappointing.
Response from Property: Dear guests: Hello! Thank you for coming to Sanya Rock Platinum Seaview Hotel and sharing your stay experience with us. Comfortable living is the expectation of every guest and the ultimate goal of hotel services when you are away from home. We sincerely apologize for the inconvenience caused to you. We look forward to your coming to our hotel again in the near future, and we will create a quiet, comfortable and high-end living environment for you. Finally, I wish you a happy life~
Guest User
Deluxe Sea-view Double Room
Stayed in Jun 2022
Friends
6 review
Outstanding
Posted on Jul 5, 2022
Really nice Hotel. Everything as expected, friendly Personal, clean rooms.
Enkhbold
Deluxe Sea-view Double Room
Stayed in Feb 2023
Couples
4 review
Very Good
Posted on Feb 28, 2023
Nice hotel good price
Alex Kampe
Luxury Sea-view Double Room
Stayed in Jun 2022
Friends
8 review
Amazing
Posted on Aug 4, 2022
No english speaking stuff, thats a little bit difficult
KUNG MAN MATTHEW
Premier Sea-view Queen Room
Stayed in Jun 2021
Family
42 review
Outstanding
Posted on Sep 13, 2021
Great location if you just want to stroll across the road and hit the beach.
sunil
Luxury Sea-view Double Room
Stayed in Aug 2021
Couples
22 review
Posted on Aug 12, 2021
Do not stay in this hotel . Everything is bad . No one come to help your luggage . Breakfast is very poor . Room is just normal .only just beach is near you can pay 120-130 Usd for one night . Worst experience
Response from Property: Dear guests: Hello! Thank you for staying at Sanya Rock Platinum Sea View Hotel. First of all, thank you for your careful comments on the hotel. On the other hand, for the problems you mentioned in the feedback, we have received and will timely feedback with the relevant departments and make improvements. At the same time, if you have any suggestions and comments, you are welcome to call or letter to share more details, so that we can improve. Thank you again for sharing this experience with us, we sincerely look forward to your visit again, wish you a happy life!
Yoann KRIMM
Premier Sea-view Queen Room
Stayed in Jul 2021
Couples
5 review
Very Good
Posted on Jul 26, 2021
Very good breakfast but had no time to try lunch and dinner.
Good place .
Just negative point, receptionists don't speak English.
Response from Property: Dear guests: Hello! Thank you very much for your constant attention and support to the hotel, and thank you very much for your recognition and affirmation of our hotel. We have been carrying out relevant English training, and we look forward to bringing you a better stay experience next time. We look forward to welcoming you back to Our hotel
AND11111
Superior Double Room
Stayed in Dec 2022
Friends
12 review
Outstanding
Posted on Feb 21, 2023
0K，OK，0K
Guest User
Super Room - Sea-View (2 beds)
Stayed in Feb 2022
Family
6 review
Very Good
Posted on Feb 15, 2022
Not same as my order
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jul 2, 2024
The hotel is in a very good location. There is a Coconut Dream Corridor just outside the door. You can see the sea while lying on the bed and the sunset while walking in the corridor. The front desk service is warm and the room was upgraded. Thanks to Xiaojia and the big-eyed handsome guy for upgrading the room. I originally booked two nights and stayed for two more nights.
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Boer.
Special Queen Room
Stayed in Jun 2024
Business travelers
8 review
Outstanding
Posted on Jul 3, 2024
The room is clean and tidy, the environment is good, the whole hotel is high-end and classy, the lobby assistant manager Fu has a good service attitude, helps answer questions that you don't understand, and also helps solve room problems. The room attendant Xiao Wang on the 19th floor is very considerate and thoughtful. It's hot and he adds more water for the guests. In addition, the room is also very tidy. The overall experience is very good. I will stay here again when I come to Sanya next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your support and recognition. Everything we do is to bring a different holiday experience to every guest. We are very touched to see your satisfaction and affirmation. I will continue to work hard and be ready at all times, looking forward to your stay again!