To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1681)
Positive reviews(1660)
Reviews with photos/video(947)
Great swimming pool(220)
Close to airport(181)
Perfect for kids(147)
Friendly front desk staff(131)
Nice sea view(127)
Has play area for children(96)
Family activities available(36)
Negative reviews(21)
Guest User
Deluxe Sea-view Double Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel around in so affordable price and best location and the staff is best better than anything you can imagine
Response from Property: Dear guest, Thank you for sharing the experience of your stay at Ramada Plaza by Wyndham Sanya Bay. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Once again, we look forward to your next stay with us andcontinuous support in the near future. Thank you!
Graeme (高天乐Photographer)
Deluxe Sea-view Twin Room
Stayed in Dec 2023
Family
73 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Very friendly staff including a driver who took us to the airport free of charge. The view from the balcony was wonderful (see my pictures). There is a nice swimming pool there and there are restaurants outside the hotel. Recommended!
Anonymous User
Garden-view Room
Stayed in Nov 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 13, 2023
I never write a review before, but this hotel’s service is a top-notch! Susie Tang, a friendly Wyndham employee, helped me a lot and made sure I had an enjoyable stay. She kindly upgraded me, not only the sea view room, but also the movie room. They gave me a lot of compliments. The daily cleaner officers were also very friendly. Even though my Chinese is very limited, they all very patiently tried their best to communicate with me. The location of the hotel is 7-minute walk from the nearest beach and only 10-minute drive from the airport (15 RMB only). Thanks to Susie and other staff for their warm hospitality - and the free breakfast bonus. Will definitely stay in this hotel again in the future!
João
Deluxe Sea-view Double Room
Stayed in Oct 2023
Couples
15 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Had a really good experience here :) close to the airport, they also have a pickup service from the airport to the hotel and the hotel to the airport, will have a service guy after you check in and you can just text him anytime if you have any questions, our guy's name is 郭应茂, and he always answers super fast and helps us a lot, breakfast was just fine, Chinese breakfast is more than western’s options. Super close to the sea btw.
Response from Property: Dear guests, hello. We are very honored to leave you a wonderful memory at the Ramada Plaza Lihe Hotel. Your praise also gives us the motivation to continue to work hard. We will continue to improve service quality and more complete service facilities. The hotel currently has more than 4,000 volumes of new Orange Bookstore photo-checking masterpieces. The quiet and comfortable atmosphere takes you into an immersive vacation experience. The star-screen-designed lobby bar has a resident singer named Lan Xiaoer singing at 9 o'clock every night. Listen to Drink a special cocktail with music to help you have a good night's sleep. Remember to come back often ~
Anonymous User
Deluxe Sea-view Double Room
Stayed in Oct 2023
Couples
5 review
4.2/5
Very Good
Posted on Oct 4, 2023
Very good hotel, very child friendly so avoid if you don’t want children around all the time. Had a pleasant stay apart from one morning there were no towels so the elevators were wet on the floor & a staff member who laughed at me trying to use Chinese to talk to another staff member. Probably would return if I was booking it late in advance & was using this hotel as a base close to the airport and was leaving the hotel everyday to explore different parts of Sanya.
Response from Property: Dear guest, hello. We are honored to leave you a beautiful memory at the Lihe Wyndham Hotel. Your praise has also given us the motivation to continue working hard. We will continue to improve our service quality and improve our service facilities. The hotel currently has over 4000 copies of the New Orange Bookstore, which is a perfect place to take photos and check in. The peaceful and comfortable atmosphere takes you into an immersive vacation experience. The star screen designed lobby bar features talented singer Lan Xiao'er stopping at 9 pm every night, listening to the music and sipping a special cocktail to help you have a good night's dream. Remember to come back and check it out often
Hu Bei Bei
Deluxe Sea-view Double Room
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 25, 2024
This hotel is great at good location, room is clean bed is comfortable, staffs are nice especially the staff at reception are very friendly and helpful, I will certainly recommend to others.
khulan
Deluxe Sea-view Double Room
Stayed in Nov 2023
Family
4 review
4.7/5
Amazing
Posted on Nov 19, 2023
Good hotel
Response from Property: Dear guest, thank you for taking the time from your busy schedule to share your stay experience with us. The fragrance lingers in the hands of roses given to others. Your praise is our support and encouragement, and it is also the driving force for us to move forward! Thank you again for choosing to stay at our hotel, and we sincerely look forward to your visit again!
Guest User
Deluxe Ocean View Movie Room
Stayed in Oct 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 11, 2023
We are foreign tourists living in Shanghai.I chose to come to Sanya for this trip.Checked in Ramada Hotel,We basically stayed in hotels on this trip, which was very unforgettable.Among them,From the catering department- Susie surprised me so much.We couldn't communicate smoothly for two days because of language problems.After meeting Susie on the third day, she introduced us to the tourist attractions.Introduce Hainan specialties, buffets,And the A la carte menu of the All-day restaurant,And even more surprisingly,We need to buy some medicines, and she helped us buy some from the Ele. me delivery, which is very convenient.There is a massage on the third floor of this hotel.Very close,Very convenient,There are all kinds of Hainan cuisine downstairs to enjoy.[Rose][Rose]
Response from Property: Dear guest, hello. Thank you for choosing Sanya Lihe Huameida Plaza Hotel. We are delighted to see your recognition of our employees. The hotel adheres to the service philosophy of "always treating each other with warmth" and is committed to providing every guest with a perfect vacation experience. The hotel has a very professional team of butlers who can provide efficient and fast butler services at any time, solving any problems throughout your stay. The welcome beverage prepared in the hotel lobby releases your fatigue during your journey. The lobby bar offers afternoon tea, exquisite desserts paired with tropical fruits, allowing you to indulge in a leisurely vacation time
Chinnock
Superior Sea-view Family Suite
Stayed in Aug 2023
Family
7 review
4.0/5
Very Good
Posted on Aug 29, 2023
Nice Hotel. Very Good size swimming pool which was nice, the room we had was large (2 Bedroom with small kitchen area), clean but a little dated. Location of the hotel is just OK, not too many restaurants / activities in the local area. Breakfast was good at the hotel, good selection of local and international food. Overall a good stay, dont think would stay here again generally due to location
Response from Property: Dear guest, hello. We are very honored to have a wonderful memory for you at Ramada Plaza Hotel. Your praise also gives us the motivation to continue to work hard, and we will continue to improve the quality of service and more perfect service facilities. The hotel currently has more than 4000 copies of the new Orange library photo card, quiet and comfortable atmosphere to bring you into the immersive holiday experience, the star curtain design of the lobby bar, every night at nine o 'clock strength singer Blue Xiaoer singing, listening to the music drink a special cocktail, to help you have a good night's dream, you remember to come back to see oh ~
Anonymous User
Stayed in Jan 2023
Couples
5 review
4.7/5
Amazing
Posted on Jan 27, 2023
We enjoyed our stay here during the Chinese New Year. We were kindly upgraded to a sea view room, plentiful amount of toiletries that were replaced every day. Room was clean and had all amenities needed. Although could benefit more from extra plug sockets next to the bed.
Breakfast was good and had a variety of Chinese and western dishes available. Also coffee machine and fresh juice. Although the hotel is a little far from the popular areas, it is a short walk to the beach and there are lots of restaurants in the area downstairs. Swimming pool is large and there are free towels provided for sun loungers as well as floats and inflatable rings for children. Everyone who works in this hotel are very kind and will always greet you. Next time I come to Sanya I will definitely stay in this hotel again!
Response from Property: Dear valuable guest, Thank you so much for your good review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback and will make all aspects better. We hope you will visit us again.
Anonymous User
Garden-view Room
Stayed in Oct 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 1, 2023
free upgrade
nice breakfast and service
near the beach
antonovstepan
Garden-view Room
Stayed in Jul 2022
Family
3 review
5.0/5
Outstanding
Posted on Jul 24, 2022
This is our second holiday in Ramada. Why do we choose this hotel? Beautiful sea view, European cuisine, a large room and the main thing for our children is a kids' club! DIY, video games, new friends and a wonderful teacher 夏林 XiaLin! Thank you so much for your warm attitude, attention and smiles!
Response from Property: Dear guest, we are much honored that you have chosen to stay in Ramada Plaza Sanya Bay, Thanks for your overall favorable and good comments for our service and facilities. A positive guest experience is something our staff takes great pride in.so we value your feedback. We hope you will visit us again.
Felix MakOgando
Deluxe Sea-view Twin Room
Stayed in Jul 2022
Family
3 review
3.2/5
Posted on Aug 5, 2022
Hotel location is great and check in was quick. About 10 minutes walk to the beach which isn’t that bad. The breakfast was excellent and was not limited in variety. We loved it. The swimming pool was large enough and well kept clean.
However, the structure of the rooms is not child friendly because the front balconies are so open and the barrier not as high. It was a risk concern for us given that we were in the 12th floor. The air conditioners also need to be checked as they are a bit noisy. Bats have built nests next to the the doors and are noisy at night. We also felt uncomfortable in the elevators that had no ACs. Some of the staff were friendly, others not as much. The guy who helped us to move our luggage when we were checking out was too slow and lackluster. Not looking forward to visiting this hotel again.
Response from Property: Thank you for your candid review. We apologize that your recent stay did not meet expectations in some aspects. You have mentioned the balconies risk and staff work efficiency will be paid more attention for our managers. A positive guest experience is something our staff takes great pride in. so we value your feedback and make all aspects better. We hope you will visit us again.
SDoll
Garden-view Room
Stayed in Jul 2022
Solo travelers
2 review
4.0/5
Very Good
Posted on Aug 3, 2022
Staff are very friendly and helpful. Breakfast buffet is amazing with a mix of Chinese and western cuisine.
Response from Property: Dear valuable guest, Thank you so much for your good review of our hotel. We appreciate your comments. A positive guest experience is something our staff takes great pride in.so we value your feedback. We hope you will visit us again.
Deshawn Peterson
Deluxe Sea-view Double Room
Stayed in Dec 2021
Solo travelers
4 review
4.5/5
Great
Posted on Dec 27, 2021
Bathroom smelled like cigarettes. Jacuzzi wasn’t turned on. Breakfast deal is a bit much. Nice facilities in general. Near airport and beach. I enjoyed it but my partner thought is was meh. Good bang for your buck.
Response from Property: Dear valuable guest, Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in.so we value your feedback and make all aspects better. We hope you will visit us again.