Sanya Shengyi Seaview Hotel

Sanya Shengyi Seaview Hotel Reviews

Sanya Shengyi Seaview Hotel

No. 35 Sanya Bay Road, Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
Sanya Shengyi Seaview Hotel
Sanya Shengyi Seaview HotelSanya Shengyi Seaview HotelSanya Shengyi Seaview Hotel
Check available rooms for your travel dates
We Price Match
1 night

Sanya Shengyi Seaview Hotel Guest Reviews

4.6/5
Very Good
2727 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(2727)
Positive reviews(2647)
Reviews with photos/video(896)
Nice sea view(312)
Friendly front desk staff(276)
Close to beach(214)
Delicious breakfast(181)
Great swimming pool(130)
Delicious seafood(62)
Has play area for children(34)
Clean pool(18)
Negative reviews(80)
notreve
180 ° Super Sea View Double Bed Room
Stayed in May 2024
Family
51 review
4.5/5
Great
Posted on May 25, 2024
Room number: 1619 Positive: - superb location (walkable to many shops, malls etc) - fantastic service (above and beyond what was expected. Staff took initiative to help foreigner like myself to set up WeChat pay etc…) - room has balcony that has fantastic sea view - room has a smart device (can ask system to turn on aircon, the weather etc..) - electronic binds and curtains - separate bath tub and shower Negatives - hotel showing signs of wear and tear - a good local hotel (good for Chinese standard but may fall short of international tourist standard) - no hair conditioner -balcony has no fan
6/20
Response from Property: Dear guests, thank you for choosing Shengyi Hotel, for your affirmation of hotel service and room hygiene, for your comments and suggestions, and wish you a happy life, thank you!
JuliA
90 ° Elegant Sea View Double Bed Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 4, 2024
👍👍👍👍 very good !!
Li Yean
90 ° Sunshine Sea View Double Bed Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Hotel is very near to the beach. Housekeeping staff is very thoughtful, left us a fruit cutter so we can cut our mango which bought from supermarket.
Response from Property: Dear guests, thank you for choosing Shengyi Hotel, for your affirmation of hotel service and room hygiene, for your comments and suggestions, and wish you a happy life, thank you!
Guest User
Selected Room - Sea-View (Double bed)
Stayed in Jul 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Aug 2, 2024
Hotel is close to the beach, just cross the road. Room was clean and had all I needed. (Almost) no english speaking staff.
Sandra Ramírez Muñoz
Mini Room - Cozy Queen Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 6, 2024
Even though the hotel is under renovation, the hotel staff were helpful and willing to relocate people. The swimming staff were beyond helpful and great. Nobody in the hotel could really speak English ambit they did their best to make us feel comfortable. The only negative aspect, is that in the mornings, there were people singing outside the hotel (by the beach), with very loud speakers and we weren’t able to have a nice sleep.
Response from Property: Dear guests, thank you for choosing Shengyi Hotel, for your affirmation of hotel service and room hygiene, for your comments and suggestions, and wish you a happy life, thank you!
Big World traveler
Selected Sea-view Twin Room
Stayed in Mar 2024
Solo travelers
3 review
4.5/5
Great
Posted on Mar 18, 2024
The location is excellent. Directly across the street from the beach. Near many restaurants. There is a night street market behind the property just a couple of blocks away. The building is a little dated, but it was clean. The beds were rock hard, which is normal in China, but hard to sleep at night because they were so hard. I only ate breakfast there, and it was very good.
Response from Property: Dear guests, thank you for choosing Shengyi Hotel, for your affirmation of hotel service and room hygiene, for your comments and suggestions, and wish you a happy life, thank you!
Iana ZhuZhu
City-view Queen Room
Stayed in Sep 2023
Family
12 review
3.5/5
Posted on Sep 19, 2023
The hotel is not five stars! We have been living in China for a long time and we always live in hotels. This was the worst hotel out of many. They changed our room four times. The first room had a view of the construction site and, accordingly, there was terrible noise. The second room was terribly dirty (I walked on the floor in white socks and threw them away after that). Plus, this room had blinds instead of a wall to the toilet, which is terribly inconvenient with a child. The third room was clean and renovated, but again looked like a construction site. The fourth room was after renovation, clean and with a good view of the sea. There is a nuance: if you have a sea view, then in the evening get ready for a concert on the embankment. Breakfasts are aimed only at Asian cuisine. The children's area is very small. The pool is not the same as in the photo. The water slides are no longer there and are in need of renovation. There is plenty of food and children's attractions nearby.
6/8
Response from Property: Dear customer, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Steve Ngiam
90 ° Sunshine Sea View Double Bed Room
Stayed in Jan 2024
Couples
3 review
3.0/5
Posted on Jan 17, 2024
Good location with Seaview and next to Sanya Beach. The morning breakfast is crowded and sometimes got to wait a while to obtain seat. The Food are typically local and lacks international food. There is language barrier for English at reception.
Response from Property: Dear guests, thank you for choosing Shengyi Hotel, for your affirmation of hotel service and room hygiene, for your comments and suggestions, and wish you a happy life, thank you!
Guest User
City-view Twin Room
Stayed in Dec 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 1, 2024
Great view out to sea and across to Phoenix Island, even from a side room. Very nice rooms.
Response from Property: Dear guests: Hello! Thank you for your recognition of all aspects of Sanya Shengyi Seaview Resort Hotel! But we know there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Wish you: Happy every day!
Guest User
90 ° Elegant Sea View Twin Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Very good location, the local food market , restaurants, shops only two minutes to go. Recommended 100%!
Guest User
180 ° Super Sea View Double Bed Room
Stayed in Jan 2023
Couples
1 review
4.5/5
Great
Posted on Jan 21, 2023
Beautiful room. Extraordinary view. Manager spoke excellent English and was incredibly helpful. Easy access to the beach and walking distance to a few excellent western restaurants. Gym was a little disappointing with outdated/broken equipment.
Response from Property: Dear guests, thank you for choosing Shengyi Hotel, for your affirmation of hotel service and room hygiene, for your comments and suggestions, and wish you a happy life, thank you!
AlexBG
Stayed in Jan 2023
Couples
11 review
3.7/5
Posted on Jan 21, 2023
When we arrived for check in at 3:30, we were told the room was not ready and we had to come back an hour later. We were not offered anything as an apology. We booked a seaview room, but we had to pop our heads out of the balcony to actually see it. The hotel is very clean although old, and there is loud music being played in the hallways. The pool was pretty but too cold to go for a swim. Would probably not stay there again.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your stay in the hotel. Your valuable advice is very important to us, and we will inform the relevant departments to improve the quality of service. If you are here next time, you hope to book our hotel again and give us a chance to apologize. Looking forward to coming again!
CamillaKJ
180 ° Sea-View Family Suite
Stayed in Jan 2023
Family
4 review
4.2/5
Very Good
Posted on Jan 30, 2023
We enjoyed our stay at this hotel. Really friendly and polite staff, one spoke english as well for Foreigners that can't speak Chinese, plus the set up for our Daughter in the family suite was very thoughtful. She had sinks she could reach, cute panda toothbrushes delivered every day, her own themed cup, toys to play with, mini robe, her own bed all though she preferred the big one haha, shoes etc. That was the greatest plus with this hotel, she absolutely loved it because of those details. The view is beautiful as well, clean but old rooms I'd say, it was worn down quite a bit so maintaining the hotel is definitely something they would have to work on. Several Restaurants close by also for online delivery. The biggest downside with this hotel is the beach unfortunately. We chose this place because of a more quiet beach, we thought the least, but the water scooters/jet skies roaming around constantly forced us to take a taxi to the busy beaches. The smell of gas was horrible and very strong when the jet skies passed by as they are driving where everyone is swimming. Very unhealthy to breathe in and they are about 6-8 of them driving by all the time, nothing I would want anyone to breathe in and it is a safety concern, they could literally drive over you anytime. Later at night when they had all left the beach it was a great place for shell picking though. The more busy beaches have set up restrictions for these water jet skies, which prohibits them from driving there, therefore next time we go to Sanya we will choose one of the hotels around Yalong or Dadonghai. You constantly hear helicopters flying as well, but you sort of get used to that.
Response from Property: Dear guests, thank you for choosing Shengyi Hotel, for your affirmation of hotel service and room hygiene, for your comments and suggestions, and wish you a happy life, thank you!
Anonymous User
City-view Twin Room
Stayed in Apr 2023
Travel with friends
12 review
3.2/5
Posted on Jul 8, 2023
The hotel was clean and comfortable, but it was definitely awkward for foreigners. Staff charged some of our party a mysterious "deposit" that we weren't informed of beforehand and we had to demand that the money was returned, because staff was resistant after our trip. Overall, the stay was great and the location was awesome for what we wanted to do, but I won't stay here again.
Response from Property: Dear guests, thank you for choosing to stay in the hotel, and thank you for your valuable comments and suggestions. and wish you a happy life, thank you!
Kiki_Davenport
Shengyi Sea View Suite
Stayed in Jul 2022
Couples
4 review
3.2/5
Posted on Jul 20, 2022
Shengyi is a nice hotel. It is located close to Coconut Dream Corridor and even has a small store inside. We booked a suite and it was lovely. On the 17th floor and a great view of the ocean from the balcony. It is a bit out of date and needs updating but we were comfortable. However, we were the only foreigners who stayed at the hotel and many staff did not speak English (except 2) but they were so hospitable and helpful. Ken is the best! We were subject to some long staring and photos taken of us (by guests and some staff) but management handled it promptly. There is no spa or hot tub (bummer) but there is a Starbucks station at reception (which is great). Overall, the price is great and it’s quiet. It was relatively easy to get places. We enjoyed ourselves.
6/13
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.Sincerely,