To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(326)
Positive reviews(277)
Reviews with photos/video(141)
Friendly front desk staff(33)
Classy environment(31)
Easy to get around(27)
Large rooms(19)
Nice sea view(15)
Great swimming pool(13)
Delicious breakfast(10)
Close to beach(10)
Negative reviews(49)
Saikhantuya
Elegant Lake-view Double Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 5, 2024
I’m highly recommending this hotel, room was clean, comfortable, and spacious. Location was perfect, that is 10 minutes walk from the beach.
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! We will continue to do our job well and make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Jo骆家婧
Elegant Lake-view Double Room
Stayed in Jan 2023
Solo travelers
24 review
3.5/5
Posted on Jan 21, 2023
The room itself was big and spacious. The mattress was soft and comfortable to sleep on. Balcony was nice too. The room was clean. The hotel itself outside of the room could use a good cleaning and some repairs. I was very disappointed that the pool hours began at 2pm… if I would have know I probably would have booked something else.
Response from Property: Dear guests, hello, thank you for your review, your suggestions are very important to us, will improve them as soon as possible, thank you for staying
Manasha
Stayed in Jan 2023
Family
13 review
4.0/5
Very Good
Posted on Jan 22, 2023
Hello everyone! We are almost totally satisfied with this hotel because of its service and stuff but the breakfast was not so good for foreigners because they had only Chinese style food and there was not coffee.
But they have us a compliment for Chinese New Year. 🤗
Response from Property: Hello recent guests, thank you for your review of the hotel, unfortunately only Chinese food in the hotel at present, Western food requires you to walk ten minutes to the summer department store, finally, I wish you a happy Chinese New Year.
Martinha
Premier Sea-view Twin Room
Stayed in Jan 2023
Family
9 review
2.5/5
Posted on Jan 24, 2023
My daughter and I had a good stay, but I think it’s always advisable to check and read the reviews before booking into any place. At the end of the day, you get what you pay for.
When we checked in, no one spoke English.
Our room was spacious and had a balcony, but we were not allowed to take pictures in the balcony or outside because the hotel is near the military camp.
The breakfast was the same Chinese food each morning from 7-9am. I paid for breakfast but I’m sure we only ate there 3 times out of the 2 weeks we were in Sanya. Lost some money there as you don’t get the refund. I didn’t mind because everyday we had things to do, so we left early in the morning and came back only to sleep.
The hotel it’s quite a distance to the beach. You have to walk or take a bus there.
We ordered food several times and each time they will be lost. My daughter at one stage, had to look for our food for almost an hour.
The cleaning lady was very nice and our room was cleaned everyday.
Overall, we liked the place, I’m just sharing my experiences.
Response from Property: Dear guests, hello, sorry not to give you a satisfactory stay, there are some western restaurants nearby, I hope you can have fun, follow the customs, hope you can fall in love with Chinese food
Zaruhi Badalyan
Premier Sea-view Queen Room
Stayed in Jan 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 28, 2023
The rooms were clean, very comfortable. The food was the same every day . I highly recommend this hotel )
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Zee Sangs
Stayed in Dec 2022
Travel with friends
16 review
5.0/5
Outstanding
Posted on Jan 22, 2023
I’ve stayed in this hotel numerous times and I’ll keep coming back because I honestly don’t see any faults. It’s very clean, spacious, good view of the mountains and the pool area downstairs.
It’s central location I can easily walk around or ride a bicycle to the restaurants (Dolphin bar area). Or take a 5 minutes taxi ride.
Easy check in, no hassles, friendly staff. Highly recommend.
Response from Property: Dear guests, thank you very much for your kind words about the hotel! If you need help during your stay, you can dial 0 at any time, and we will solve it for you as soon as possible! The location of the hotel is very convenient for eating, staying, traveling, traveling, shopping and entertainment. It takes 5 minutes to walk to Big Pineapple Commercial City and Dadonghai Plaza. 100 meters away from the hotel, there are many bus stops to Haitang Bay Duty Free Shop, Wuzhizhou Island, Yalong Bay, Yanoda, Binglang Valley, Tianya Haijiao, Nanshan Temple and Big and Small Dongtian, etc., sincerely look forward to your visit again
Melissa
Stayed in Jan 2022
Couples
8 review
4.0/5
Very Good
Posted on Jan 29, 2022
Considering the price, the hotel is good value for money. It is a large hotel with exceptionally large rooms. Apart from that, the rooms are also very modern looking and clean. Our room was throughly cleaned on a daily basis. The staff at the front desk were friendly and check-in and check-out only took a few minutes.
The reason for my rating is the location of the hotel and low quality breakfast. There were only few options to choose from and only watered-down tea to drink. The hotel is also a little far away from the beach, but can be accessed by bus (15 minutes). The pool was also out of order when we first arrived, but they fixed it the following day.
Overall, this place has a lot of potential and would be a gem if minor changes are made.
6/7
Response from Property: Dear guests: Hello, we regret the breakfast problem you mentioned, we are also working hard to improve the quality of breakfast, thank you for your pertinent review, look forward to your stay again
Guest User
Stayed in Jan 2022
Solo travelers
2 review
1.0/5
Posted on Feb 10, 2022
Room wasn't cleaned very well each day and the location was sandwiched between 2 military bases which often woke up with noise blasting on speakers every hour or so. Then asked for a late check out and then got charged an additional cost upon checking out. Pool area also looks quite rough with several tiles missing. Overall poor service and a bit rundown
Response from Property: Dear guests, hello, thank you for your comments on the hotel, the hotel is located on the edge of the troop exclusion zone, there will be a wake up number, it is recommended that you close the balcony doors and windows during the break will not be disturbed, you mentioned the details of the problem we will improve, look forward to your return.
AmieS
Stayed in Dec 2021
Couples
6 review
4.2/5
Very Good
Posted on Jan 4, 2022
The staff are nice, friendly and helpful. The room was clean and spacious. The hotel is close to the downtown area and walking distance from the beach but it is next to a school.
Response from Property: It cannot be said that meeting you is a beautiful legend, but it is the most beautiful gift in time. Dear, thank you very much for your recommendation and support for Xiaojun's family! If you need help during your stay, you can dial 0 at any time, and we will solve it for you as soon as possible! The location of the hotel is very convenient for eating, living, traveling, traveling, shopping and entertainment. It takes 5 minutes to walk to Da Pineapple Commercial City and Dadonghai Plaza. There are many buses from the bus station 100 meters away from the hotel to Haitang Bay Duty Free Shop, Wuzhizhou Island, Yalong Bay, Yanoda, Betellang Valley, Tianya Haijiao, Nanshan Temple and Daxiaodongtian. Sincerely look forward to your visit again, I wish you a happy life!
Manbuxiao🦀️
Elegant Room (Double bed) (Vip building)
Stayed in Oct 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel is not bad, the room is spacious and clean, there are many restaurants nearby, it is convenient to go anywhere, just take a Didi, haha. It seems to have been renovated, it looks quite new, the price is not high, I will specify this hotel when I come to Dadonghai in the future
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Dahailidehubanbei
Elegant Room (2 beds) (Vip building)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The lobby is very grand, and you can enjoy the blue sea and blue sky of Sanya from the balcony. The hotel also has an outdoor swimming pool. I am very satisfied with this trip!
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Response from Property: Dear guest, hello! Thank you very much for your stay and praise! We will continue to do our job well and make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Elegant Room (Double bed) (Vip building)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The hotel is in a good location, the parking lot is also large, and the electric car fast charging is very convenient
The girl at the front desk is very enthusiastic, and she patiently answers some questions about local food and entertainment. Thumbs up
The rooms are spacious and clean, and the price-performance ratio is too high
Luckily, I was upgraded to a high floor, where I can see the view of the Bay Area, which is so beautiful, it is worth recommending👍
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Guest User
Elegant Room (2 beds) (Vip building)
Stayed in Oct 2024
Business travelers
6 review
4.8/5
Amazing
Posted on Oct 19, 2024
The environment and service of this hotel are very good, it is worth recommending! The room is clean and the location is very good. There is a swimming pool inside, and the environment is relaxing and comfortable. The staff is also very enthusiastic, the room is large, the balcony view is good, and the service attitude is also very good. If the hotel is renovated to build a self-service laundry room, it will be perfect. Next time I come to Sanya, I will choose this place again!
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Guest User
Elegant Room (Double bed) (Vip building)
Stayed in Oct 2024
Other
6 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel is in a great location. Xiaoli and Xiaohua provide very thoughtful and meticulous service. The mattress is very soft and comfortable. Everything is complete and clean!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! We will continue to do our job well and make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Fulideman
Elegant Room (2 beds) (Vip building)
Stayed in Sep 2024
Other
4 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Xiao Jiang Xiao Tao Xiao Su The service attitude is very good. It is close to the beach and convenient transportation. Free upgrade