China Life Care garden Reviews
China Life Care garden
No.20 Linwang South Road, Haitang District, Sanya, Hainan, ChinaView Hotel Details
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1 night
China Life Care garden Guest Reviews
4.7/5
Outstanding
2243 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2243)
Positive reviews(2170)
Reviews with photos/video(629)
Classy environment(388)
Large rooms(305)
Friendly front desk staff(253)
Perfect for families(179)
Great swimming pool(117)
Close to amusement park(14)
Has play area for children(13)
Clean pool(13)
Negative reviews(73)
Guest User
2-Bedroom Deluxe Suite
Stayed in Dec 2023
Family
21 review
Very Good
Posted on Jan 3, 2024
1. Hotel reception do not speak english-I get disappointed. Why this hotel 5 star hotel 😯
2. Room is big
3. Room is clean
Response from Property: Dear guest, thank you for choosing to stay at China Life Garden Escape Suites Sanya Haitang Bay. We apologize for any inconvenience caused to you during your stay. At the same time, thank you for your feedback. Optimizing service quality is something that the hotel management is always paying attention to and constantly improving. We will improve it based on your feedback in the next customer service optimization plan. We sincerely welcome you to come again! Sanya Haitang Bay China Life Garden Escape Suites Hotel Management Team
Guest User
Garden Deluxe Family Friendly Suite
Stayed in Dec 2023
Travel with friends
82 review
Outstanding
Posted on Dec 30, 2023
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Nibang
Garden Superior Suite - 1-Bedroom
Stayed in Jul 2023
Travel with friends
4 review
Outstanding
Posted on Oct 22, 2023
nice hotel
Guest User
2-Bedroom Deluxe Suite
Stayed in Jul 2022
Family
2 review
Outstanding
Posted on Aug 8, 2022
Good.
cdweier528
Garden Deluxe Family Friendly Suite
Stayed in Aug 2024
Family
36 review
Outstanding
Posted on Aug 24, 2024
The room is big and can accommodate five people. The hotel has a swimming pool and is very clean. Every staff member is friendly and the staff at the door help with luggage and open the car door.
The disadvantage is that it is next to the village, the transportation is inconvenient, and there are few places to eat.
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6/12
Response from Property: Hello! Please accept the most sincere greetings from all the staff of the China Life Jiayuan Yijing Suites Hotel in Haitang Bay, Sanya! We are glad that our hotel design and facilities can bring you a pleasant stay experience. The hotel has a total of 200 suites, three-bedroom and one-living room suites with an area of more than 120 square meters, two-bedroom and one-living room suites, and one-bedroom and one-living room suites, all equipped with eight-meter large viewing balconies, Japanese tatami, solid wood furniture, and a 10-minute drive to Sanya International Duty Free City, making your vacation, shopping, and travel more convenient.
Guest User
2-Bedroom Deluxe Suite
Stayed in Aug 2024
Family
2 review
Very Good
Posted on Sep 3, 2024
Very suitable for families with many people who don't care much about the sea view!
The hotel occupancy rate is not high, it's empty, but the view is good. We had a flight at noon on the last day, and the only requirements for accommodation were: a good environment, breakfast, and no need to see the sea~ so we booked this one. We were on the 7th floor, and the 270-degree villa view was also good. We could see Poly in the distance~ The breakfast was average, and the noodles were good😌
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Guest User
Garden Superior Suite - 1-Bedroom
Stayed in Aug 2024
Travel with friends
3 review
Outstanding
Posted on Sep 1, 2024
The hotel is located in a good location, but you need to take a taxi to eat out. The hotel front desk is very polite. It is close to Wuzhizhou Island and the room is large, but the only drawback is that there is only one toilet. Parking is free. There is also a physical examination center nearby. It is very convenient. Considering the cold weather, I will stay here for a long time. The breakfast is rich and the sanitation is also very clean. The service of the front desk lady Sun Wenjie is very good. The hotel also provides free charging piles, which is very convenient. It's a pity that there is no fast charging. The rest is similar.
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Lianyixiaowei
Garden Superior Suite - 1-Bedroom
Stayed in Aug 2024
Family
33 review
Outstanding
Posted on Aug 22, 2024
It's good. The room is very big. It's very close to Wuzhizhou Island. It only costs about 12 yuan by taxi. It's also very close to the duty-free shop. It only costs about 10-15 yuan by taxi. It's very convenient to order takeout, but it will be delivered to the small table downstairs. The security guard at the door is also very diligent and will take the initiative to open and close the door. The environment is good. Although the swimming pool is not big, it looks good. I didn't go there because I was in a hurry. I still recommend it.
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Guest User
Garden Superior Suite - 1-Bedroom
Stayed in Aug 2024
Family
10 review
Amazing
Posted on Aug 23, 2024
I like it very much. When I open the door, the wind blows in. It is large and comfortable, and there is a tatami tea room. I stayed in Maotai Hotel and came here. I think the price is twice as cheap and the quality is several times better. Unfortunately, the swimming pool is average and there is no beach nearby. However, the price-performance ratio is really good. If you have the conditions, I recommend Taikang Home nearby. It has a very good sense of design and a great swimming pool.
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hsgirlyuyan
Garden Superior Suite - 1-Bedroom
Stayed in Aug 2024
Family
6 review
Outstanding
Posted on Aug 15, 2024
It was purely coincidental that I stayed at Guoshou Garden. I had fun at Yat that day and it was already very late after watching the C show. I searched for the nearest hotel and found that the hotel’s health care services should be mature and the decoration is also the style that the elderly like. There is a large space and a balcony, which is very convenient for drying clothes. The only thing is that there were no disposable slippers in the room, so I asked the waiter for two pairs. Overall, the stay was normal!
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Response from Property: Dear guests, thank you for choosing to stay at the China Life Garden Ease Suites Hotel Haitang Bay Sanya. We are glad that you have praised the overall facilities and services of the hotel. It is our honor. We sincerely welcome you to come again and share the joy of the holiday with us again. The management team of China Life Garden Ease Suites Hotel Haitang Bay Sanya
xi14
Garden Superior Suite - 1-Bedroom
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Aug 4, 2024
The room environment is very good, the check-in experience is also good, and the hotel facilities are complete. Manager Huang, who is in charge of our room, can also provide us with personalized services such as ironing clothes. I am really satisfied.
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Response from Property: Thank you very much for your affirmation of the room environment, stay experience and hotel facilities! We are sincerely happy to know that you are also so satisfied with the personalized service provided by Mr. Huang, who is in charge of the room. Your recognition is a great encouragement to us, and we will convey your praise to Mr. Huang. At the same time, we will continue to strive for excellence in all aspects, maintain the excellent room environment, continuously improve the facilities, and encourage all employees to provide guests with more intimate and personalized services. We look forward to you choosing our hotel again and let us continue to create an unforgettable stay experience for you. Thank you again for your high evaluation and satisfaction!
Anonymous User
Garden Deluxe Family Friendly Suite
Stayed in Jul 2024
Family
6 review
Posted on Jul 20, 2024
We stayed in Sanya for six nights. We chose this suite for the last night. The environment and service were not as good as the ones we stayed in before. A young man took us to the room, but he didn't ask to help carry the luggage. There was a strong musty smell in the room. There were a lot of mosquitoes in the swimming pool. When I lay on the lounge chair, more than a dozen mosquitoes circled around me. I was bitten three times in a few minutes. When I went to bed at night, my baby was bitten by something in the middle of the night. There were lumps all over my body. I couldn't sleep because of the itchiness. In the hotel in Haitang Bay for the first five nights, the whole family didn't get a single bite. The mosquito repellent and insecticide in this hotel are too poor. Moreover, this hotel even requires a deposit and room inspection. The five-star hotel in Haitang Bay that I stayed in before did not require a deposit or room inspection. I can only say that the higher the grade of the hotel, the different the service.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay in our hotel has brought you so much unpleasantness and trouble. We are deeply sorry for the series of problems you mentioned.
Regarding the service, we will educate and train the relevant staff to ensure that we can provide thoughtful services to every guest, including helping with luggage, etc. If there is a musty smell in the room and many mosquitoes in the swimming pool, we will immediately start to solve it, strengthen cleaning and disinfection work, and improve the environment. We are very distressed about the situation that your child was bitten and woke up, and we will further check and deal with possible problems in the room. Regarding the deposit and room inspection, this is the regulation of our hotel, but we will also reflect on whether we can provide guests with a more convenient experience while ensuring the interests of the hotel. We will work hard to improve and upgrade, and hope that you can give us a chance. Once again, I sincerely apologize to you and your family, and thank you for your valuable suggestions, which will give us a direction for improvement.
Guest User
2-Bedroom Deluxe Suite
Stayed in Jul 2024
Family
10 review
Amazing
Posted on Jul 17, 2024
Hygiene: The hygienic conditions are very good, no dead corners were found, the bedding is relatively clean, there is no obvious musty smell or damp feeling
Environment: The surrounding environment is very quiet, the vegetation coverage is also high, and there is no disturbance
Service: The service staff are very enthusiastic and polite. We needed extra bottled water, multiple cleanings and renewals, and they were all well met
Manager Huang will visit the door to ask about the stay experience and will provide a lot of discounts, which is very good
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Response from Property: Dear guest, thank you very much for your good comments on our hotel! We are very happy to provide you with satisfactory service and we are also very happy that you like our hygiene, environment and service. We have been committed to providing guests with a high-quality accommodation experience, and your affirmation is our greatest motivation. We will continue to maintain and continuously improve our service quality to bring you a better stay experience. Manager Huang will be encouraged by your praise, and we will also convey your encouragement to the entire team. If you have any other needs or suggestions during your stay, please feel free to let us know, we will serve you wholeheartedly. Thank you again for your support and trust!
Guest User
2-Bedroom Deluxe Suite
Stayed in Jul 2024
Couples
1 review
Outstanding
Posted on Jul 6, 2024
Great! Very cost-effective! ! Only 600+ for two bedrooms and one living room with balcony and tatami tea room. The most important thing is the service is very good! Due to personal reasons, I went to the hospital in the morning due to hypoxia from diving. I communicated with the front desk lady and she extended the check-out from 2 o'clock to around 5 o'clock. She also helped me borrow a wheelchair, which was very good! I gave her two servings of fruit! I hope the hotel will get better and better. The environment is extremely beautiful and pleasant, very suitable for living, and the overall clean and refreshing. If you come to Sanya next time, you must choose our hotel first! ! ! n
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at the China Life Garden Ease Suites Hotel Haitang Bay Sanya. We are glad that you have praised the overall facilities and services of the hotel. It is our honor. We sincerely welcome you to come again and share the joy of the holiday with us again. The management team of China Life Garden Ease Suites Hotel Haitang Bay Sanya
Bocitanzhoubo
Garden Superior Suite - 1-Bedroom
Stayed in Jun 2024
Family
23 review
Outstanding
Posted on Jun 27, 2024
This is a very unique hotel. The rooms are well-equipped and very spacious. They are decorated in a new Chinese style and are elegant yet sentimental. Lu Ting and Aunt Yang at the front desk have a gentle service attitude and are willing to help. The room is very clean, not far from Wuzhizhou Island and the duty-free shop, and overall very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at China Life Garden Escape Suites Sanya Haitang Bay. We are very pleased that the hotel's overall facilities and services have been praised by you. It is our honor. We sincerely welcome you to come again and share the joy of holiday with us again. Sanya Haitang Bay China Life Garden Escape Suites Hotel Management Team