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Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4423)
Positive reviews(4378)
Reviews with photos/video(2176)
Great swimming pool(750)
Has an infinity pool(604)
Loved the beach(548)
Close to beach(400)
Perfect for kids(313)
Family activities available(76)
Children's pool available(64)
Negative reviews(45)
Guest User
Deluxe Ocean-view Room
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 4, 2024
It was such a great experience in this hotel! Everything was so clean, fresh and nice! Here we had a wonderful friend from Chongqing, his name is Jim! He helped us a lot with everything! Thank you so much!
Response from Property: Dear guest, hello! Thank you for sharing your stay experience with us. We have been paying attention to the guests' feelings during their stay and are actively improving ourselves. Your satisfaction is our greatest pursuit. We would like to share some good news with you. The Yue Heng Western Restaurant on the top floor of the hotel has a seafood buffet from 18:00 to 21:00 in the evening, with a variety of styles and options, high price comparison, and affordable prices. It is worth recommending. In addition, the rooftop restaurant has also launched a new Hainan style afternoon tea set. We sincerely invite you to come and experience it next time. We will continue to work hard and strive to provide guests with more comprehensive and humane services, hoping to continue to provide you with a warm and comfortable living environment as always! Wishing you a happy life.
Sweetlichek
Selected Deluxe Sea-view Room
Stayed in Aug 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Aug 24, 2024
I had great experience in Pearl River Garden Hotel! Thanks to manager Jim for smooth and early check-in and late checkout! All my requests were fulfilled really fast. Great location and direct access to the beach make this hotel a great choice! Highly recommended!
Response from Property: Dear guest, hello! Thank you for sharing your stay experience with us. We have been paying attention to the guests' feelings during their stay and are actively improving ourselves. Your satisfaction is our greatest pursuit. We would like to share some good news with you. The Yue Heng Western Restaurant on the top floor of the hotel has a seafood buffet from 18:00 to 21:00 in the evening, with a variety of styles and options, high price comparison, and affordable prices. It is worth recommending. In addition, the rooftop restaurant has also launched a new Hainan style afternoon tea set. We sincerely invite you to come and experience it next time. We will continue to work hard and strive to provide guests with more comprehensive and humane services, hoping to continue to provide you with a warm and comfortable living environment as always! Wishing you a happy life.
Nkotan
Deluxe Ocean-view Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The hotel is in the best location. The view was amazing. Walking to the beach is just a a minute or two. The buffet at the restaurant is splendid, and around the hotel you can find everything you need. There were kids activities everyday for the kids that kept my sons occupied. From the time we arrived at the hotel till when we left, the staffs were welcoming . The manager JIM took have us his WeChat to get in touch with him if we had any issue or need anything. And he responded fast. I would definitely visit again.
Response from Property: Dear guests, thank you for staying in the Pearl River Garden Hotel and sharing your experience. I'm glad to get your recognition of the hotel. It is the expectation of every traveler to stay comfortably when you go out, and it is also the ultimate goal of the hotel service. In addition, the hotel's Yueheng 180 ° Sea View Western Restaurant focuses on seafood buffet, supplemented by creative fusion dishes and Southeast Asian cuisine, online red desserts, fancy cocktails, fresh seafood, grilled birds, exquisite afternoon tea, borderless tea drinks, etc., which are of good quality and low price. It is recommended that you can buy them next time you come. For details, please consult customer service online or contact the hotel, and look forward to your next stay at the Pearl River Garden Hotel in Sanya. Wishing you a happy life!
ranasflacas
Garden Ocean-view Room
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 1, 2024
Location.
very lively area. Walking distance to the beach.
Also, it is very close to parks.
Easy access to transport.
The beach at this time of the year was partially closed due to the weather. Still was nice to walk along the beach side.
Response from Property: Dear guests, thank you very much for choosing the Pearl River Garden Hotel in Sanya. We are very sorry for not providing you with a perfect holiday due to the weather. Due to the adverse weather conditions during your stay, the Dadonghai Scenic Area does not have access to the sea for leisure activities. In order to ensure the safety of tourists, the tourist area has closed off the beach facilities and made public announcements. If your time permits, it is recommended that you check the weather forecast for your next trip to ensure your vacation experience. I have some good news to share with you. The Moon Heng Western Restaurant on the top floor of the hotel offers a seafood buffet from 18:00 to 21:00 in the evening, with a wide variety of styles and choices. The price is affordable and highly recommended. We sincerely invite you to come and experience it next time.
Guest User
Selected Deluxe Sea-view Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Stayed here for a few days, it feels very good, the hotel facilities and equipment are very new, the look is great, very close to the sea, from the second floor of the rainbow bridge can go directly to the beach, the hotel's meals are also delicious, the breakfast content is very varied, Chinese and Western style everything, there are many local Hainan characteristics, afternoon tea is also with local characteristics. Then the room is very tidy, clean and clean, There is also a gym on the third floor.the service staff in the hotel are very good and friendly, my housekeeper Mark is amazing, and has given me a lot of help these days. The view from the infinity pool on the top of the building is great and if you like the sea and you like swimming, this hotel is a very good choice.
Response from Property: Distinguished guests, thank you very much for choosing to stay in the Pearl River Garden Hotel. I'm glad to see your affirmation and satisfaction with the hotel's environment and scenery. The hotel is located in Dadonghai Tourist Area. The top floor is equipped with an endless sky swimming pool, overlooking the first-line seascape of Dadonghai. It's worth experiencing. During your stay, the hotel also provides free travel photography services to help you keep the wonderful moments of the holiday. In addition, guests can enjoy various benefits upon check-in, such as a first night mini bar, daily children's playground themed activity courses, free rental of sand digging tools, travel photography, duty-free shop voucher packages, discounted tickets to the Sanya Phoenix Ridge Sea Oath Mountain Alliance scenic area, round-trip shuttle bus to Nanshan tourist area, 8.3% discount on Qubai Global, 20% discount on Dabao Bar, 88% discount on Maixun car rental, 30 yuan discount coupon for Sanya Eternal Scene Area, and diamond card membership service for Sanya CTV International Cinema. If you need more details, please consult customer service online or contact the hotel. We look forward to your next stay and wish you a happy journey!
Amaraa
Luxury Sea-view Room
Stayed in Jun 2024
Couples
18 review
5.0/5
Outstanding
Posted on Jun 22, 2024
We really loved this hotel. Breakfast was decent. If you are planning to stay in dadonghai surely it is nice hotel.
Response from Property: Dear customer, thank you for staying in Zhujiang Garden Hotel, and share your feelings of staying, I am very glad to get your recognition of the hotel, going out, living comfortably is every traveler's expectation, but also the ultimate goal of hotel service. In addition, the hotel Yueheng 180° Sky Sea View Western Restaurant features seafood buffet, supplemented by creative fusion dishes and Southeast Asian cuisines, Internet celebrity desserts, fancy cocktails, fresh seafood, grilled grilled bird, exquisite afternoon tea, Borderless tea wine drinks, etc., good quality and cheap, recommend you to buy next time, please consult customer service online or contact the hotel for details. We look forward to your next stay at Pearl River Garden Hotel Sanya. Wish you a happy life!
Guest User
Classic And Elegant Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 22, 2024
I was very satisfied with the location, facilities, and service of this hotel. The Daedonghae, which is connected to the hotel by a rainbow bridge, is blue and the sand is very soft. The hotel's swimming pool is located on the 3rd and 9th floors, especially the view from the swimming pool on the 9th floor is wonderful.
I was able to stay comfortable thanks to Mr. Jim, who took care of us carefully.
If I go to Sanya next time, I will stay at this hotel again.
Response from Property: Dear customer, thank you for staying in Zhujiang Garden Hotel, and share your feelings of staying, I am very glad to get your recognition of the hotel, going out, living comfortably is every traveler's expectation, but also the ultimate goal of hotel service. In addition, the hotel Yueheng 180° Sky Sea View Western Restaurant features seafood buffet, supplemented by creative fusion dishes and Southeast Asian cuisines, Internet celebrity desserts, fancy cocktails, fresh seafood, grilled grilled bird, exquisite afternoon tea, Borderless tea wine drinks, etc., good quality and cheap, recommend you to buy next time, please consult customer service online or contact the hotel for details. We look forward to your next stay at Pearl River Garden Hotel Sanya. Wish you a happy life!
Guest User
Classic And Elegant Room
Stayed in May 2024
Family
239 review
4.0/5
Very Good
Posted on Jun 10, 2024
Nestled in the tropical paradise of Sanya, this hotel offers a serene retreat. The rooms are spacious and comfortable, with a warm, inviting ambiance. Cleanliness is impeccable, ensuring a refreshing stay. The lush, landscaped grounds provide a tranquil oasis, complete with stunning beaches and outdoor activities.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay in the Pearl River Garden Hotel, and sincerely thank you for your love of the hotel. The hotel is equipped with an endless sky swimming pool on the top floor, which overlooks the sea view of the Great East China Sea. It is very worth experiencing. During your stay, the hotel also provides free travel photography services to help you capture the exciting moments of the holiday. In addition, the Yueheng Western Restaurant on the top floor of the hotel has a seafood buffet from 18:00 to 21:00 in the evening, with a wide variety of options, high cost performance, affordable prices, and popular bookings. We highly recommend you to try it. Looking forward to you checking in at the hotel again.
Revesz Gabor
Deluxe Ocean-view Room
Stayed in May 2024
Couples
2 review
3.7/5
Posted on May 24, 2024
The location is good, the room also very nice. The rooftop pool is a plus.
They don't speak english and I miss a bar near the pool.
Response from Property: Dear guests, thank you very much for staying at the Pearl River Garden Hotel in Sanya. I'm very sorry for not providing you with a perfect holiday. In response to the service issue you raised, the hotel general manager and management team attach great importance to it and have comprehensively sorted out and rectified the service process of this position. The hotel will also strengthen the frequency of employee training and inspection efforts in the future. The hotel provides free travel photography services during your stay, helping you capture the exciting moments of your vacation. In addition, the hotel also has a Rainbow Bridge that leads directly to the seaside, which is very convenient to reach. The hotel has launched a new Hainan style afternoon tea package in the top floor restaurant, and we sincerely invite you to come and experience it next time.
Duane Jeffrey
Full Ocean-view Room
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on May 19, 2024
The view is fantastic! Location is perfect.
Staff members are very friendly and helpful.
I really like the curtains, as they're electronic and you can open and close or adjust them from the bed.
Good value for money.
Downside is, ideally I tried to book a bigger suite with 2 rooms, however those options were all themed for people with babies. Not really nice for only adults.
So had to settle for booking multiple rooms.
Elizaveta
Panorama Sea-view Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 9, 2024
This is the best hotel I have ever visited ! Everything is perfect: the hotel, location, pool, breakfast, cleaning, view and all workers are very nice, caring and friendly! My father celebrated his birthday here and the hotel management gave many presents to make this day really happy such as room decoration, flowers, fruits and even little cake! Thanks to all the working staff and personally to Jim, who helped to organize most of the things 😊
Response from Property: Dear guests! Thank you for choosing the Pearl River Gardens Hotel. For many years, we have been guided by the spirit of "in the best interests of the customer to create a 'home beyond the home' for each of our clients, and thank you for recognizing your service to the Pearl River and hope to bring you and your family to rest again!
Guenter
Classic And Elegant Room
Stayed in Apr 2024
Business travelers
10 review
4.7/5
Amazing
Posted on May 1, 2024
I stayed in this hotel for many years. During the pandemic it got renovated and an infinity pool was added on the roof. Staff is very friendly, rooms are clean and spacious, front desk very helpful. The garden view of course is not so nice but you can watch the coastline from the infinity pool. I will definitely book again in the future
Response from Property: Dear guests, hello! Thank you for your attention to the hotel and for your trust, affirmation, and support in us. The hotel has a wide variety of breakfasts. Bread is fresh and delicious, and more than 20000 guests have unanimously praised and praised the breakfast. In particular, Hainan noodles and Yimian soup, which are made by the chef team after inspection and tasting in more than 100 local physical stores, are very delicious. The taste is excellent, and you are strongly recommended to taste them next time you come back. The hotel has always adhered to the concept of service first to provide thoughtful and meticulous services to every guest who stays, striving to provide a distinguished and extraordinary stay experience for more guests. We will continue to work hard and strive to provide guests with more comprehensive and humane services. Welcome to your next stay, wish you a happy life!
Guest User
Classic And Elegant Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
Pretty and modern hotel set next to dadonghai beach. Rainbow bridge from lobby level 2 that leads straight to a beach with an escalator.
The room was big and spacious and the bed comfortable.
Jim 管家 made us feel welcome right from our arrival and made good recommendations and checked on us regularly, making us feel well taken care of.
Happy with our 2 nights short stay here!
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in the Pearl River Garden Hotel, and sincerely thank you for your love of the hotel. The hotel has the only air sea access in Sanya directly to the beach, and you can have zero contact with the sea in just a few minutes! In addition, the infinity pool on the 9th floor of the hotel is a beautiful scenery line with a particularly beautiful sea view. We recommend that you book a free travel photo at the hotel to check-in and take photos. Wishing you sweet and happy days, happiness and health! Welcome to stay again.
Natalie
Full Ocean-view Room
Stayed in Jan 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 30, 2024
The staff at the hotel were very friendly. The location is great, right on the beach with a great view and close to IPK, the beach bar and walking distance from Dolphin bar. Would recommend any to stay here.
Response from Property: Thank you for staying at Sanya Pearl River Garden Hotel and sharing your experience with us during your precious time. We have been paying attention to our guests' feelings during their stay and are actively improving ourselves, your satisfaction is our biggest pursuit, in addition, the first hotel into the sea direct access to the beach, you only need a few minutes, you can have zero contact with the sea! Hotel 9th Floor Yueh Heng West restaurant 180 ° seafood buffet dinner, a variety of styles, a variety of choices, cost-effective, affordable. Yueh Heng Buffet Dinner is one of the most popular dinners in our hotel. There is a 9-floor sky infinity pool is a beautiful scenery, sea view is particularly beautiful, recommend you to book a free travel to the hotel to take photos. I wish you a sweet life, and sincerely look forward to meeting you again in the near future at the Pearl River Garden Hotel in Sanya! All the best!
Onigiri
Full Ocean-view Room
Stayed in Jan 2024
Travel with friends
19 review
4.7/5
Amazing
Posted on Apr 21, 2024
The stay is nice, overlooking the sea. Breakfast spread is very wide and the food is delicious! There is a pool, though not heated. The room comes with a complimentary minibar as well. A very restful and scenic stay!
Response from Property: Dear guest, thank you very much for staying at Pearl River Garden Hotel Sanya. We are very sorry that we could not provide you with a perfect holiday. The hotel is equipped with an endless sky pool on the top floor, which can overlook the seascapes of Dadonghai. It is worth experiencing. The hotel also provides free travel photo service during your stay to help you retain the wonderful moments of your vacation. In addition, we would like to recommend our favorite breakfast dishes (rice noodle soup and Hainan noodle soup) to you. We sincerely invite you to stay at Pearl River Garden Hotel Sanya again.