JOYA International Hotel Reviews
JOYA International Hotel
No. 196-1 Hedong Road, Jiyang District, Sanya, Hainan, 572000, ChinaView Hotel Details
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JOYA International Hotel Guest Reviews
3.8/5
538 review
Verified reviewsLocation3.8
Amenities3.7
Service3.8
Cleanliness3.8
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All reviews(538)
Positive reviews(459)
Reviews with photos/video(58)
Easy to get around(28)
Friendly front desk staff(25)
Loved the view(21)
Strange smell in room(13)
Many dining options(9)
Located downtown(5)
Perfect for business trips(4)
Stayed multiple times(3)
Negative reviews(79)
Sio Hoon
Superior City-view Twin Room
Stayed in Nov 2023
Couples
5 review
Posted on Dec 18, 2023
The hotel is nice especially the roof cafe, but the building are a bit old due to its age. Nice location too.
Night duty staffs servicing is inexperience.
YOUNÈS younisi
Deluxe Executive Suite
Stayed in Dec 2022
Solo travelers
10 review
Posted on Jan 17, 2023
Good
Breakfast was so so
Guest User
Superior City-view Twin Room
Stayed in Jan 2022
Solo travelers
6 review
Outstanding
Posted on Mar 9, 2022
Lucky at the front desk was sooo helpful. Great staff.
ABDUL
Deluxe Sea-view Double Room
Stayed in Oct 2021
Solo travelers
3 review
Outstanding
Posted on Oct 6, 2021
Wonderful stay .
Loved the hotel and it’s service
Guest User
Superior River-view Twin Room
Stayed in Feb 2022
Couples
2 review
Outstanding
Posted on Feb 4, 2022
LOCATED VERY NICE PLACE
Response from Property: Dear guest, thank you for choosing to stay at Sanya Central Asia International Hotel. We are glad that the overall environment and comfort of the hotel have been recognized by you. It is our honor. At the same time, we can ensure that you have a more comfortable stay. The hotel is located in the bustling area of Sanya city center, nestled against the mangroves and Yellow-billed Egret National Nature Reserve, and close to the Sanya Municipal Party Committee, Municipal Government, Government Affairs Center, Land and Resources Bureau, Administrative departments such as the Planning Bureau, as well as various shopping malls, food streets, bars, etc. are located in the surrounding area. We look forward to welcoming you to Sanya Central Asia International Hotel again in the near future. Marketing DepartmentAris
Baoqimama
Superior City-view Queen Room
Stayed in May 2024
Business travelers
3 review
Outstanding
Posted on May 3, 2024
It's an old hotel. Although the facilities are a bit old, the hotel is quite high-end, parking is convenient, and it is also convenient to eat and drink nearby.
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Guest User
Superior City-view Queen Room
Stayed in Feb 2024
Business travelers
18 review
Posted on Feb 20, 2024
I used to be a black diamond member, but I became a gold diamond member because I wore less masks on business trips in the past few years. I have been traveling for business for more than ten years. I have never seen a 4-diamond hotel so dirty! The lobby smelled musty, and it was horrible to see when I entered the floor! The scene was dilapidated everywhere. I even doubted whether this was a normal hotel? ! The room smelled musty. I am a rough man who can actually make do with it, but I was uncomfortable with the strong smell. The dirt and rot in the bathroom was horrible! The wallpaper in the room was covered with mold. The air-conditioning outlet was unbearable to look at. If I hadn't stayed late, I would have definitely changed hotels.
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6/10
woshizz88417
Deluxe Executive Suite
Stayed in Feb 2024
Family
26 review
Posted on Feb 10, 2024
I came to this hotel on my honeymoon ten years ago and had a very good impression. This time I brought my family to stay here again but was very disappointed. The toilet in the room had a strong odor, the lights in the room were not bright, the battery of the weight train was dead, I had to buy a battery and install it myself, the elevator was not working, there were many problems, I reported them to the waiter, and the waiter's attitude seemed to be indifferent. I couldn't stay there for one night and asked to leave the hotel. In the end, they deducted several hundred yuan from me. I was very disappointed and will not come again
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Guest User
Deluxe Executive Suite
Stayed in Jan 2024
Family
2 review
Posted on Feb 2, 2024
This hotel feels like no one cares about it! It has been in disrepair for a long time, and I am about to vomit at the hygiene! Except for the bedding, which is clean! Everything else is enough for me! No one cares about the hotel breakfast. Anyway, everyone who has breakfast in the package has eaten it, and I feel that I am losing out!
I wanted to cancel one night, but the hotel refused to refund. Finally, I thank the staff of Ctrip platform for coordinating the full refund and giving a red envelope! Ctrip's service is very fast and touching!
I think you have seen enough after seeing the photos! This is the so-called luxury executive suite! The old hotel is not an excuse for poor management!
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6/7
Guest User
Superior City-view Queen Room
Stayed in Jan 2024
Family
1 review
Posted on Jan 28, 2024
The location is good, the price of the sea view room is also favorable, you can see the sea, the sanitary conditions are not very good, the service is not up to par, and the facilities are very old.
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Dayangma
Superior City-view Queen Room
Stayed in Dec 2023
Travel with friends
4 review
Posted on Dec 22, 2023
This is the only hotel you can stay in at this price. The water temperature in the hotel is a bit hot. When I switched to the cold water side, it was still hot. I was speechless when I saw a person entering the elevator with a cigarette in his mouth. It seems that the no smoking sign here is just a decoration. I opened the cabinet door outside the refrigerator in the room, and a cockroach ran out, which scared me to death. I am not afraid of anything, but I am most afraid of cockroaches. But the only good thing is that there are many food around the hotel, which is very convenient. Don't drive to the hotel, it is too difficult to park.
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Anonymous User
Superior City-view Queen Room
Stayed in Nov 2023
Solo travelers
198 review
Outstanding
Posted on Nov 17, 2023
The room is clean and tidy, the transportation is convenient, the parking is convenient, the front desk guy is good at service, the auntie cleans very attentively, it is very close to the commercial street, and there are all kinds of snacks in a few minutes' walk
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Jiazhoushequaxin
Superior City-view Queen Room
Stayed in Jan 2024
Solo travelers
17 review
Outstanding
Posted on Jan 27, 2024
Superior city view king bed room with excellent view👍
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Guest User
Deluxe Executive Suite
Stayed in Feb 2024
Couples
9 review
Posted on Feb 16, 2024
The attitude of the front desk is very bad...it's hard to manage their facial expressions. The Spring Festival premium is scary, and the hotel's executive suite is horrible and gloomy...the wall of the top room is leaking, the wallpaper in the room is falling off, and the hygiene management is also average.
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Guest User
Superior City-view Queen Room
Stayed in Feb 2024
Couples
1 review
Posted on Feb 8, 2024
I asked if they had lighters and the waiter said no. I asked if they had matches and they said they would charge me. I said then get one and she said they didn't have any. I asked if I could get two more bottles of water and they said they would charge me too. Everything is charged. How much is a bottle of water? The room smelled musty and was very dark. The corridor also smelled musty. The breakfast was simple and we would run out of it later.
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