Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station)

Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station) Reviews

Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station)

No.220 Fenghuang Road, Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station)
Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station)Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station)Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station)
Check available rooms for your travel dates
We Price Match
1 night

Sanya Kangte Wangfu Conference Resort (Sanya High-speed Railway Station) Guest Reviews

4.6/5
Very Good
419 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(419)
Positive reviews(405)
Reviews with photos/video(82)
Large rooms(51)
Delicious breakfast(34)
Great swimming pool(20)
Friendly front desk staff(16)
Close to train station(8)
Clean pool(7)
Convenient public transportation(5)
Negative reviews(14)
Nanyireqingi
Business 2-bed Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel has complete service facilities and a convenient location, not far from the high-speed rail station. The rooms are clean and comfortable. The overall experience is great. Every hotel staff is very warm and hospitable, which makes me feel like home. It is ideal to stay in this hotel at this price. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our management team has always instilled in our employees a service that takes love as the core and treats customers as family, so that guests can truly feel like they are home. We will continue to sum up our experience, Keep working hard and look forward to seeing you come home again!
Guest User
Business 2-bed Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Second time staying at the hotel. The hotel environment is very good and quiet. You can go for a walk in the yard after dinner in the evening. The room is also very clean. The breakfast is rich and only costs 48 yuan per person. The waiters are also very enthusiastic and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of the Conte Palace Hotel can leave you with a good memory. Looking forward to your next visit and wishing you all the best.
Guest User
Business 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The first thing you see when you enter the door is the hotel's green plants. There are many different types of plants. They are well maintained but cannot be named. They must have put a lot of thought into this. The young lady at the front desk is very enthusiastic and has a sweet smile. , the bed was very comfortable, I went for a swim in the hotel swimming pool at night, the water was very clean, it was great
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Conte Palace Hotel. No matter how many advertisements there are, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best. Our efforts will make your trip to Sanya relaxed, pleasant and smooth. We look forward to your visit again and experience the unique charm of Hainan's sunny beaches. Wish: All the best
Guest User
Business 2-bed Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is clean and tidy, the swimming pool is also super clean, and the hotel has great greenery. I will stay here again when I have time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Sanya Kangte Palace Hotel continuously strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Sanya Kangte Palace Hotel looks forward to your visit again!
Anonymous User
Deluxe Room (2 beds)
Stayed in Jan 2024
Business travelers
10 review
2.2/5
Posted on Jan 30, 2024
On the first night of my stay, there was sand on the sheets (photo attached). I asked the waiter to come over and change them. In the middle of my sleep, another passenger opened the door for no reason. Fortunately, it was locked. I called the front desk and asked why someone came to open my room. The attitude was not very good. There were so many people and maybe I got the wrong room card. I was speechless for a moment😓 On the second and third night, the upstairs neighbor was very noisy until midnight. Overall, this is the most unsatisfactory hotel I have stayed in this year!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you encountered these unpleasant things at our hotel; we attach great importance to your feedback and have taken immediate steps to improve it. First of all, regarding the bed sheets and front desk service attitude issues you encountered on the first night, please allow us to express our sincere apologies to you. We have dealt with the employees involved seriously and strengthened training on hygiene management and etiquette to ensure that such The problem no longer occurs. Secondly, we are also deeply sorry about the door being accidentally opened. The safety of the hotel is one of the issues we take most seriously. After receiving your feedback, we have immediately investigated the matter and strengthened the inspection and maintenance of the door locking facilities to ensure that the privacy and safety of our guests are fully protected. Finally, regarding the noise issue next door, the hotel will continue to remind guests in adjacent rooms and strengthen night patrols to ensure a quiet accommodation environment for all guests. We sincerely hope that we can make amends for your stay and serve you again as a testament to our improvements and efforts. Please contact our customer service team at your convenience so that we can provide you with further assistance. Again, we apologize for your less than perfect experience and thank you for giving us the opportunity to improve.
Guest User
Business 2-bed Room
Stayed in Jan 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 27, 2024
It's really comfortable to live here. The decoration of the hotel is a bit old, but the overall service environment is very good. The price is definitely a reasonable price, not expensive at all.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Kante Palace Hotel. It is a great honor to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of the hotel's services. We look forward to your and your family's stay again!
Guest User
Featured Twin Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 26, 2024
I accompanied my old mother on vacation before the Spring Festival this time. I booked rooms and accommodations in Dadonghai and Phoenix Island successively. I was most satisfied with the hotel at Kangte Palace Hotel and stayed there for three nights in a row. First of all, the hotel is located on the main street of Fenghuang Road, opposite the Mangrove Hotel. The entrance sign is "National Judges College" Hainan Branch. The plaque is slightly unclear, but it gives a deep sense of security. The main entrance is tall and grand, and the flow of people is not large, making it very quiet. Yi. After getting the room card, a beautiful lady led us to the room on the sixth floor. The first impression of the hotel was that it was wide and big. The corridor was much wider than that of ordinary standard hotels, because I booked a double room with double beds. Double breakfast, I was very satisfied when I walked in. It was exactly what I expected. Building A seems very quiet. There is a swimming pool downstairs outside the floor-to-ceiling windows, and the dark blue pool tiles look beautiful. The usage rate of the gym is not high. Although there are not many equipments, I can only use it by myself. The breakfast changes every day and is quite rich. The floor cleaner Li Qionghua is an enthusiastic and proactive employee with a strong sense of service and is serious and responsible. Overall, I am very impressed. I will stay here again when I come to Sanya, and I will also recommend it to my friends.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your detailed description of your stay experience. I can feel the happiness this journey has brought to you. This is what our service providers have always pursued, and this will also become the driving force for us to continue to work hard and make progress. , looking forward to serving you again!
Guest User
Business Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The room facilities are complete, the front desk reception is very warm, and the room hygiene is also very good. I highly recommend it. It is among the top three recommendations when I come to Sanya. It is very good!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Anonymous User
Business 2-bed Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is in a very good location, close to the train station and convenient for travel. The breakfast is rich and includes Yunnan rice noodles. The swimming pool water is very clean. Equipped with a gym, highly recommended
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Business 2-bed Room
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The hotel is in a great location! It's convenient to travel and the breakfast is rich. The hotel is very quiet and the waiters are quite amiable! ! Worth recommending! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Business 2-bed Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The hotel has a good location and convenient transportation. The service is good, the environment is also very good, the facilities are relatively complete, and it is very quiet. There is a swimming pool inside, and it is also very clean. The breakfast is also rich and has everything you need, highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your choice every time is our great honor, and we are delighted by your consistent support for us. Looking forward to seeing you again!
Yimuzhou
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
28 review
2.5/5
Posted on Feb 3, 2024
Give me a room next to the elevator, separated by a wall from the elevator shaft. The elevator makes a roaring sound like someone pulling a box on the ground. When the elevator stops, it will make a thumping sound. It is difficult to torture people in the dead of night. Fall asleep. Moreover, the hotel is right on the airport's departure route. Civil aviation planes and tourist helicopters are flying around all day long. It is very noisy even when the doors and windows are closed. It will take 24 hours for the deposit to be refunded. This is the first time!
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that your stay in our hotel was not as expected. We are deeply sorry for the inconvenience this has caused you. Regarding the elevator noise problem you mentioned, we will immediately inspect the room and take appropriate measures to solve the problem. We will try our best to improve the environment near the room to ensure that guests can have a quiet resting environment: In addition, we also attach great importance to The aircraft noise issue you mentioned. We understand this has a significant impact on your sleep quality and will consider providing better soundproofing in the future to reduce the impact of outside noise on guests. Finally, regarding the issue of deposit refunds, hotel deposits are refunded immediately after check-out and checkout. However, due to restrictions on operators and bank systems, it occasionally takes 24 hours to arrive. We will also use this as feedback for us. The deposit refund policy will be reviewed and improved again to avoid unnecessary waiting time for guests. Thank you again for choosing our hotel and thank you for your feedback. We will continue to work hard to improve service quality and provide you and all guests with a better accommodation experience; if you have any other questions or needs, please feel free to contact us. Thanks!
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The room is large in size and has complete facilities. Although it is a bit old, it is very clean. The swimming pool and gym are very convenient. But what impressed us most was the room cleaner in charge of our room, Ms. Li Qionghua. It can be said that she took great care of us. When they heard that we had caught a cold due to cooling down, they not only took the initiative to help us add quilts, but also gave us a lot of mineral water, and took the initiative to care about our condition. I hope the hotel can get better and better. The kind and considerate staff work well.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time!
Guest User
Business 2-bed Room
Stayed in Feb 2023
Other
8 review
5.0/5
Outstanding
Posted on Feb 28, 2023
Recommended to stay, the environment is beautiful, the room is clean and spacious, the service attitude is good, there is a big balcony, the hotel facilities are convenient and easy to use, the breakfast variety is rich, it is worth staying again.
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your recognition of the hotel, and thank you very much for the touch you brought us. I am very glad to meet you. If you are not careful, you will become the best part of the life of Laizhu. We will continue to work hard and keep improving, just to live up to your recommendation, and strive to get your full recommendation next time~ We will continue to work hard to provide guests with a better accommodation environment and more considerate service, and look forward to your coming again Come to witness our progress. The owner of the hotel is Hainan Judge Training Institute. The hotel buffet breakfast is rich in variety and delicious. The hotel is located in a prosperous area, with the bustle and convenience of the city, and a quiet place amidst the hustle and bustle. Guests staying here can enjoy the beautiful city scenery. Each guest room is a retreat for travelers, 800 meters away from the railway station and 8 kilometers away from Phoenix International Airport, with a beautiful environment; complete recreational facilities, parking lot and swimming pool. It is a high-quality choice for your business, vacation and conference. We also sincerely look forward to the next meeting, wish you a happy life and a beautiful mood every day~~
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2023
Family
25 review
5.0/5
Outstanding
Posted on Feb 3, 2023
second time live very comfortably The room is spacious and the bathroom also provides washing powder Although it is not expensive, it takes into account the needs of the guests Very convenient A bowl of rice noodles is a must for breakfast every day The hotel's restaurant Yunshuiyao ate very authentic Yunnan cuisine
Original TextTranslated by Google
Response from Property: Hello dear friend! At this time, we are immersed in your wonderful graphic comments, and we have read them silently several times. I am very happy that the hotel and the enthusiastic Miss Conte have left a good impression on you. I am very happy to receive your praise, and I am honored to be your choice for this trip. It's having so many tasteful guests like you that motivates us to keep improving on our journey to become the hotel our guests love. Your next 5-star praise is our goal. Looking forward to meeting you again~ I wish you a happy life~