The Mangrove Sanya

The Mangrove Sanya Reviews

The Mangrove Sanya

No.58 Haitang North Road, Haitang District, Sanya, Hainan, ChinaView Hotel Details
The Mangrove Sanya
The Mangrove SanyaThe Mangrove SanyaThe Mangrove Sanya
Check available rooms for your travel dates
We Price Match
1 night

The Mangrove Sanya Guest Reviews

4.6/5
Very Good
13057 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(13057)
Positive reviews(12671)
Reviews with photos/video(7298)
Nice sea view(2459)
Well designed(859)
Great swimming pool(856)
Perfect for kids(691)
Close to beach(522)
Family activities available(202)
Has facilities for children(133)
Negative reviews(386)
KHEDDAOUI BILLEL
Duplex Family Friendly Suite - 2-Room, Sea-View
Stayed in Aug 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Clean hotel with 3 swimming pool . Western breakfast. Enjoy lots. clean beach but not allow swimming reasonable price
6/7
Response from Property: Dear guests, I am very glad that you can choose to stay in The Mangrove Sanya. The Mangrove Sanya is a luxurious beachfront “Art Resort” situated at the center of Haitang Bay. With its unique stylish shape, amazing light show, luxurious indoor art objects, tThe Mangrove Sanya is considered to be one of the “New Artistic Landmarks of the National Coast in Sanya.”Due to the complex underwater terrain of Haitang Bay, for the sake of public safety, the government has temporarily requested that people should not swim in the sea. Therefore, the entire Haitang Bay is off-limits for swimming, but you can still enjoy the waves at the shore, feel the sea breeze, and take beautiful photos.We look forward to your next visit to explore more of the beauty of the journey with us!
Abu sakoot
Grand 180 ° Sea-View Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
this hotel is beautiful, the location , the service really 5 star have many swimming pools and the one for kids have warm water . Many thanks to Peter who took care of us . He suggested places to go and arrange anything you really need for staying at hotel . Friendly staff clean hotel have private peach in fact we enjoyed our stay there and for the kids was fun. Definitely will come again. Thanks to everyone
Response from Property: Dear guests,I am very glad that you can choose to stay in The Mangrove Sanya. It is my great honor to provide you with a perfect stay experience. Thank you for your affirmation of the hotel. All the services provided to you are what we should do. Thank you for your affirmation. Thank you again for choosing to stay in The Mangrove Sanya, we sincerely look forward to your coming again!
MRAZ
Double - bed room with Haitang garden view
Stayed in Aug 2024
Family
13 review
2.5/5
Posted on Aug 11, 2024
Every thing was average. Too simple and simply decorated room. There was dust on the floor in the room all the time and gaps at the bottom of the walls. Washroom door was not working properly. Sink was very low, taps were high and water always splashed out and made a mess on the floor. Bathroom was too big which was useless. Breakfast was also average. Corridor was big noisy. Kids swimming pool was quite small and always remain full. There was no English speaker there. Over all it was an average hotel.
Response from Property: Dear guests, I am very glad that you can choose to stay in The Mangrove Sanya. Meanwhile, I am very sorry for the unpleasant experience during your stay.Thank you very much for your supervision of our staff's service enthusiasm and service attitude. We will verify the problems you raised with relevant departments. If any problems are found, we will treat them seriously and rectify them carefully. As a service practitioner, a smile and a sincere attitude are the most basic qualities, and we will improve them. If you are interested to know more about the landscape and service of The Mangrove Sanya next time you stay, we are very willing to help you, look forward to your visit again!
Bayanmunkh
Double - bed room with Haitang garden view
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Peter is good manager. Good service, good support. That hotel is so amazing. Our family so happy. Next time I will come back again with my whole family. ❤️❤️❤️
Response from Property: Dear guests,I am very glad that you can choose to stay in The Mangrove Sanya. It is my great honor to provide you with a perfect stay experience. Thank you for your affirmation of the hotel. All the services provided to you are what we should do. Thank you for your affirmation. Thank you again for choosing to stay in The Mangrove Sanya, we sincerely look forward to your coming again!
Guest User
Grand 180 ° Sea-View Twin Room
Stayed in Dec 2023
Family
6 review
4.5/5
Great
Posted on Dec 22, 2023
Our room was facing the ocean. It was lovely to hear the waves while sleeping. The room was big and clean. The bathroom/dressing area was the same length of the room... lovely. The pool personnel was nice and friendly. One of the pools was closed, however the sea view pool was nice when it wasn't interrupted by guests shouting into their phones or smoking to the side. The wind blows smoke towards the lounge chairs, so smoking anywhere near the pool should be banned. Unfortunate that it isn't a rule for smokers to smoke nowhere in the vicinity of pools. The breakfast was nice in the selection. However, when screaming kids it turned what could have been a relaxing start to the day to one of wolfing down food to escape the chaos. Bus boys would look at our table with empty plates and just look... not take our plates away. Not sure why. We can speak Chinese and even if English scared them away, it was just a plate. Would I return? Yes, because of the lovely view from the room, the size of the room, the pool, the cleanliness, landscaping, and beach (size and cleanliness).
Response from Property: Dear guests, I am very glad that you can choose to stay in The Mangrove Sanya. The Mangrove Sanya is a luxurious beachfront “Art Resort” situated at the center of Haitang Bay. With its unique stylish shape, amazing light show, luxurious indoor art objects, tThe Mangrove Sanya is considered to be one of the “New Artistic Landmarks of the National Coast in Sanya.”We look forward to your next visit to explore more of the beauty of the journey with us!
Kris_B
Standard Seaview Twin Room
Stayed in Mar 2023
Family
9 review
5.0/5
Outstanding
Posted on Apr 1, 2023
Very nice hotel with good location in Haitang bay. There is a Thai, Chinese and Western food restaurant in the hotel.
Response from Property: Dear guests,I am very glad that you can choose to stay in The Mangrove Sanya. It is my great honor to provide you with a perfect stay experience. Thank you for your affirmation of the hotel. All the services provided to you are what we should do. Thank you for your affirmation. Thank you again for choosing to stay in The Mangrove Sanya, we sincerely look forward to your coming again!
Paul John
One Bedroom Beach Front Pool ViIla
Stayed in Aug 2023
Couples
18 review
4.0/5
Very Good
Posted on Aug 10, 2023
Perhaps it is not the high season (August trip), but the food street and all but a couple of the shops were closed. This was inconvenient. The villa (8610) was very comfortable and well appointed. The staff was always available to bring a golf cart to bring us from the villa to the main building. The on premise seafood restaurant was pricey for the service and quality. The breakfast food and selection was very good, although the lack of available sitting forced us to sit in the overflow area, which was not air conditioned. There are virtually no on premise activities and you cannot swim at the beach due to rip tides. Taxi fare to the duty free and other locations is inexpensive and taxis are always available.
Response from Property: Dear guests, Hello! I am very glad that you can choose to stay in The Mangrove Sanya. It is my great honor to provide you with a perfect stay experience. Thank you for your affirmation of the hotel. All the services provided to you are what we should do. At the same time, thank you for your advice, we will provide you with more satisfying service in your next trip.Thank you again for choosing to stay in The Mangrove Sanya, we sincerely look forward to your coming again!
Baconcheeseburger420
Guestroom - Lake-View (Double bed)
Stayed in Jan 2023
Couples
5 review
4.7/5
Amazing
Posted on Jan 7, 2023
The hotel architecture is really cool, the facilities are really nice, and the rooms are perfect for couples. There is a bench in the showers and a bathtub on the balcony.
Response from Property: Dear guests, I am very glad that you can choose to stay in The Mangrove Sanya. The Mangrove Sanya is a luxurious beachfront “Art Resort” situated at the center of Haitang Bay. With its unique stylish shape, amazing light show, luxurious indoor art objects, tThe Mangrove Sanya is considered to be one of the “New Artistic Landmarks of the National Coast in Sanya.”We look forward to your next visit to explore more of the beauty of the journey with us!
Graeme (高天乐Photographer)
Standard Seaview Twin Room
Stayed in Dec 2022
Family
76 review
4.5/5
Great
Posted on Dec 28, 2022
Excellent facilities with a wonderful sea view. The hotel has super gardens to walk through and an excellent quiet beach right in front. Highly recommended.
Response from Property: Dear guests, I am very glad that you can choose to stay in The Mangrove Sanya. The Mangrove Sanya is a luxurious beachfront “Art Resort” situated at the center of Haitang Bay. With its unique stylish shape, amazing light show, luxurious indoor art objects, the Mangrove Haitang Bay is considered to be one of the “New Artistic Landmarks of the National Coast in Sanya.”We look forward to your next visit to explore more of the beauty of the journey with us!
Guest User
180 Degree Deluxe Sea View Double Bed Room
Stayed in Mar 2024
Family
15 review
4.7/5
Amazing
Posted on Apr 2, 2024
pretty decent stay and pet friendly
Response from Property: Dear guests, I am very glad that you can choose to stay in The Mangrove Sanya. The Mangrove Sanya is a luxurious beachfront “Art Resort” situated at the center of Haitang Bay. With its unique stylish shape, amazing light show, luxurious indoor art objects, tThe Mangrove Sanya is considered to be one of the “New Artistic Landmarks of the National Coast in Sanya.”We look forward to your next visit to explore more of the beauty of the journey with us!
KaMzikankatha
180 Degree Deluxe Sea View Double Bed Room
Stayed in May 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on May 28, 2023
Everything about this hotel is beautiful, the location, the service and everything. Thanks to Peter who took care of us from the day we came in until our check out . Peter welcomed us, suggested places we should go to, got us location of the place, then on our check out day he organized transportation for to the airport. Thank you Peter you were of great help and service.💯💯💯
Response from Property: Dear guests,I am very glad that you can choose to stay in The Mangrove Sanya. It is my great honor to provide you with a perfect stay experience. Thank you for your affirmation of the hotel. All the services provided to you are what we should do. Thank you for your affirmation. Thank you again for choosing to stay in The Mangrove Sanya, we sincerely look forward to your coming again!
Guest User
Haitang Garden View Double Room
Stayed in Jul 2022
Solo travelers
16 review
5.0/5
Outstanding
Posted on Aug 9, 2022
It was a good stay, not too expensive. They sent things I forgot in the room to my next hotel. My view was not ocean view, bit I loved it.
Response from Property: Dear guests,I am very glad that you can choose to stay in The Mangrove Sanya. It is my great honor to provide you with a perfect stay experience. Thank you for your affirmation of the hotel. All the services provided to you are what we should do. Thank you for your affirmation. Thank you again for choosing to stay in The Mangrove Sanya, we sincerely look forward to your coming again!
Guest User
Double - bed room with Haitang garden view
Stayed in Jan 2023
Family
1 review
4.5/5
Great
Posted on Jan 28, 2023
The hotel is definitely great as the location is quite ideal and its proximity to popular tourist activities like aquaventure water park, several nature parks makes it quite convenient. The rooms are quite huge and as a family we had a great space to stay. The hotel has a variety of meals to choose from and is served quite promptly. Many staff are quite responsible and helpful in navigating the hotel and under its procedures. There was a delay a little bit when we requested for extra soap but this I believe may have been just one case. I highly recommend the hotel for anyone visiting Sanya and would like to enjoy and explore what Haitiang bay.
Response from Property: Dear guests, Hello! I am very glad that you can choose to stay in The Mangrove Sanya. It is my great honor to provide you with a perfect stay experience. Thank you for your affirmation of the hotel. All the services provided to you are what we should do. Thank you again for choosing to stay in The Mangrove Sanya, we sincerely look forward to your coming again!
LEE
Two Bedroom Beach Front Pool Villa
Stayed in Jul 2022
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 13, 2022
I stayed in the pool villa. I couldn’t find a suitable villa due to full booking in Sanya… and mangrove villa was recommended by trip.com agent. The private pool was amazing. Had a bar area too for the party. The place was huge. If you are looking for a private party, mangrove villa is perfect!
Response from Property: Dear guests, I am very glad that you can choose to stay in The Mangrove Sanya. The Mangrove Sanya is a luxurious beachfront “Art Resort” situated at the center of Haitang Bay. With its unique stylish shape, amazing light show, luxurious indoor art objects, the Mangrove Haitang Bay is considered to be one of the “New Artistic Landmarks of the National Coast in Sanya.”We look forward to your next visit to explore more of the beauty of the journey with us!
MZ Jin
One Bedroom Beach Front Pool ViIla
Stayed in Dec 2022
Solo travelers
132 review
4.2/5
Very Good
Posted on Jan 1, 2023
I made a reservation for a break There was a problem with the phone in the room and the pool was not clean, but it worked out well The service of the staff is good
Response from Property: Dear Guest, Hello! We are very pleased that you have chosen to stay at The Mangrove Sanya, and we are sorry for your unpleasant experience during your stay. We are gradually improving the various facilities in the hotel, and are committed to creating the ultimate travel experience for you, and we believe we will be able to satisfy you on your next visit! Once again, we apologise for the imperfect holiday experience and hope that you will enjoy every day of your stay in the future.