Sanya Miyue·Light Luxury Surfing Seaview Guesthouse (Wuzhizhou Island Houhai Store) Reviews

Response from Property: Thank you very much for your five-star praise and recognition. Sanya Miyue Seaview Meisu is downstairs to the beach. The whole house is intelligently controlled by voice, and the equipment is complete. The location is located on the seaside facing Wuzhizhou Island, and you can walk on Wuzhizhou Island to board the boat. The distance is 300 meters. Since foreign vehicles cannot enter the village, please contact the front desk before arriving at the store, and the sightseeing car will pick you up at the entrance of the village to the hotel (service time: 8:00-22:00); One product for one customer, one change to ensure hygiene and cleanliness, and rest assured to stay. If you have any questions or help, you can contact the front desk, and we will continue to provide warm, thoughtful and meticulous service. Sanya Miyue Seaview Inn wish you a pleasant journey, come again next time~

Response from Property: Thank you very much for your good comments and your approval, Sanya Mietsu Sea View Beautiful Room Voice Intelligent control, equipment is all ready, located in the sea facing Wuzhizhou Island, walking Wuzhizhou island landing point 300 meters away, room hygiene is a guest a sweep, bed goods a guest a change, to ensure that clean, assured occupancy. Your satisfaction is our biggest driving force forward, we will continue to provide warm, thoughtful and meticulous service. Hope you have a pleasant trip to Sanya. Come again next time

Response from Property: Thank you very much for your five-star praise and your approval, Sanya Mietsu Sea View Beautiful Room Voice Intelligent control, equipment is all ready, located in the sea facing Wuzhizhou Island, walking Wuzhizhou island landing point 300 meters away, room hygiene is a guest a sweep, bed goods a guest a change, to ensure that clean, assured occupancy. Your satisfaction is our biggest driving force forward, we will continue to provide warm, thoughtful and meticulous service. Hope you have a pleasant trip to Sanya. Come again next time。

Response from Property: Dear guest, I regret that I did not give you a perfect check-in experience. I am deeply sorry for your stay experience this time. You said the room was noisy, but you didn't report this to us from the time you checked in to the time you checked out. Each of our rooms is equipped with earplugs. If you have any problems, let us know and we will try our best to solve them. Is the poor service you mentioned because you arrived early and failed to check in? Our hotel's check-in time is two o'clock in the afternoon, but you arrived after 11 o'clock, and the room you booked was arranged for cleaning immediately after the previous tenant checked out. We also want you to check in early. Regarding the slow check-in, we also specially adjusted the monitoring, and it took less than two minutes from the time you checked in to the time you entered the room. Our side is close to the seaside of Wuzhizhou Pier. Because it is a coral area, it is more suitable for diving. If you want to surf, it only takes five or six minutes to walk to Queens Bay, which is also very convenient. If you want quiet accommodation, our place is a good choice. In fact, the entire Houhai Village is not big and can be visited in ten minutes. Although it takes five or six minutes to walk from the village entrance to the store, we still arranged a sightseeing bus to pick up guests at the village entrance to the store. Sanya Miyue Seaview Meisu is downstairs from the beach. The whole house is intelligently controlled by voice and equipped with all the equipment. It is located on the seaside facing Wuzhizhou Island. It is 300 meters away from the boarding point of Wuzhizhou Island. Because outside vehicles cannot Enter the village and contact the front desk before arriving at the hotel. A sightseeing car will pick you up at the entrance of the village and take you to the hotel. The room is cleaned and the bedding is changed after each guest to ensure it is clean and you can stay at ease. If you have any questions or help, you can contact the front desk. We will continue to provide enthusiastic, thoughtful and meticulous services. Sanya Miyue Seaview Hotel wishes you a happy trip and come back next time~

Response from Property: Thank you very much for your praise and recognition, Sanya Miyue Seaview Meisu is downstairs to the beach, the whole house is intelligently controlled by voice, and the equipment is all available. 300 meters away, because foreign vehicles cannot enter the village, please contact the front desk before arriving at the store, and the sightseeing car will pick you up at the entrance of the village to the hotel (service time: 8:00-22:00); room hygiene is swept by one guest, bedding One guest, one change, to ensure cleanliness, rest assured. If you have any questions or help, you can contact the front desk, and we will continue to provide warm, thoughtful and meticulous service. Sanya Miyue Seaview Inn wish you a pleasant journey, come again next time~

Response from Property: Thank you very much for your praise and recognition, Sanya Miyue Seaview Meisu is downstairs to the beach, the whole house is intelligently controlled by voice, and the equipment is all available. 300 meters away, because foreign vehicles cannot enter the village, please contact the front desk before arriving at the store, and the sightseeing car will pick you up at the entrance of the village to the hotel (service time: 8:00-22:00); room hygiene is swept by one guest, bedding One guest, one change, to ensure cleanliness, rest assured. If you have any questions or help, you can contact the front desk, and we will continue to provide warm, thoughtful and meticulous service. Sanya Miyue Seaview Inn wish you a pleasant journey, come again next time~

Response from Property: Thank you very much for your praise and recognition. Sanya Miyue Seaview Meisu is downstairs to the beach. The whole house is intelligently controlled by voice, and the equipment is all available. The location is located on the seaside facing Wuzhizhou Island, and the boarding point of Wuzhizhou Island is on foot. 300 meters away, since foreign vehicles cannot enter the village, please contact the front desk before arriving at the store, and the sightseeing car will pick you up at the entrance of the village to the hotel (service time: 8:00-22:00); room hygiene is swept by one guest, bedding One guest, one change, to ensure cleanliness, rest assured. If you have any questions or help, you can contact the front desk, and we will continue to provide warm, thoughtful and meticulous service. Sanya Miyue Seaview Inn wish you a pleasant journey, come again next time~

Response from Property: Hello, we are very sorry that we did not bring you an ideal stay experience. 1. What do you think of the dirty and poor hygiene? The bedding in our room is changed after each guest and is disinfected every day. If you find a problem with your hair and bathroom odor, you can inform the front desk and we can change the bedding or change the room for you, but you They didn't tell us anything from the time we left the store. If there is any problem, we will deal with it promptly. After seeing the problem you mentioned about the odor in the bathroom, when the guests checked out on the 19th, the store manager immediately took us to check the bathrooms in each room, and no odor was found. The hygiene of the room is our top priority, and the check-in experience of each guest is also our biggest concern. We will soon propose rectifications to the cleaning. 2. You want to rent a fishing rod and inquire about fishing. The guy at the front desk carefully explained it to you for more than half an hour. You all had a good time chatting and laughing at that time. You will also rent a fishing rod when you come back. A smile is part of our service. 3. Regarding your problem that our service was not good because you didn’t pick up the car, we specially called up the monitoring of that day and listened carefully to the sound. You did not inform us in advance that you were in a hurry to catch a flight and needed to call a car in advance. Our check-out time It's 12 o'clock. We informed you of the check-out time at 12:30. You said you would come back after dinner to check out. At 12:55, you came back after dinner to check out and called you a taxi. At 12:58, you waited for 4 minutes. You were too late to catch the plane and couldn't wait for the sightseeing bus, so you pushed your luggage and left. If you are in an emergency and are in a hurry, you actually need to prepare and reserve sufficient time in advance, considering various reasons. Since the sightseeing bus picks up people in a loop in the village, and this time period is the peak period for picking up and dropping off people, the shuttle bus cannot pick up and drop off at scheduled times. I'm really sorry.

Response from Property: Thank you very much for your praise and recognition, Sanya Miyue Seaview Meisu is downstairs to the beach, the whole house is intelligently controlled by voice, and the equipment is all available. 300 meters away, because foreign vehicles cannot enter the village, please contact the front desk before arriving at the store, and the sightseeing car will pick you up at the entrance of the village to the hotel (service time: 8:00-22:00); room hygiene is swept by one guest, bedding One guest, one change, to ensure cleanliness, rest assured. If you have any questions or help, you can contact the front desk, and we will continue to provide warm, thoughtful and meticulous service. Sanya Miyue Seaview Inn wish you a pleasant journey, come again next time~