zaoanhotel

zaoanhotel Reviews

zaoanhotel

Lobby, 1st Floor, Building C, Beautiful Crown Dashu Mansion, Fenghuang Road, Jiyang District, Sanya, Hainan, ChinaView Hotel Details
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zaoanhotel Guest Reviews

3.7/5
58 review
Verified reviews
Location3.8
Amenities3.6
Service3.8
Cleanliness3.7
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All reviews(58)
Positive reviews(47)
Reviews with photos/video(16)
Classy environment(5)
Great value for money(5)
Convenient location(3)
Large rooms(2)
Quiet & comfortable(2)
Loved the view(1)
Many amenities(1)
Easy to get around(1)
Negative reviews(11)
Dezy88
Elegant Queen Room
Stayed in Jan 2024
Solo travelers
27 review
4.2/5
Very Good
Posted on Jan 30, 2024
A nice structure from outside to take pictures is great but inside rooms and other facilities feel rundown . Staff is amazingly helpful and friendly helping to explain how to get around . A good mall is about 5 mins walk across the bridge for food but acesss to taxi can a bit of a walk to the main lobby . The only thing to complain is the room smells like cigarettes if you don’t smoke it can really throw you off .
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
khureltulga
Superior 2-bed Room
Stayed in Jan 2024
Family
2 review
1.7/5
Posted on Feb 5, 2024
Very dirty. Destroyed hotel
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Игорь Крысюк
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Sep 14, 2024
The hotel is very beautiful, the views from the window are worth a million. Cleaning every day. It smelled a bit damp.
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6/7
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Elegant 2-bed Room
Stayed in Mar 2024
Couples
9 review
4.5/5
Great
Posted on Apr 16, 2024
The facilities and environment are average. The hotel is a little old. The sanitary environment is average, but the decoration is OK. The cleaning staff also cleans very seriously. The room is not damp or wet. The small refrigerator is very convenient. The water in the water heater is also very hot. It is still quite good. The ventilation window sills can be fixed. I still like the community environment very well.
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6/9
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
cherryban
Elegant 2-bed Room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel has a unique appearance. This is my second time staying at the Crown of Beauty. The children like this hotel very much. The room is clean and tidy, well-equipped, with a swimming pool and a small garden.
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Family-friendly Suite
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Feb 4, 2024
It's not a dirty word that can describe it. It's just disgusting. I thought it wouldn't be too good for the price, but it's not too bad. The urine of the previous guest is still on the toilet. It's all solidified. Can they still let us stay? It's outrageous. The reason why there are no photos is that I don't want to pollute my phone. I urged them several times before they came. The old man said that they just wiped it and flushed it. Even if they were done, they would be done. The hair on the floor in the shower room, I don't want to say it. The air outlet of the central air conditioner, how to describe it? Have you seen the oil on the exhaust hood of the hotel kitchen? It's not an exaggeration. I scrubbed the basin n times and it was still so dirty. See the pictures.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Solo travelers
1 review
1.0/5
Posted on Jan 2, 2024
I have a skin disease and checked in on the 29th. The skin disease broke out on the night of the 29th and I didn't sleep well all night. When I woke up the next day on the 30th, I found blood stains on the quilt core. I contacted the lady at the front desk and her attitude was very bad. She said that when we checked in that day, You should tell them that there are blood stains on the quilt core, they are irresponsible, the check-in experience is very bad, the facilities and equipment are okay, there is no soundproofing, and the bedding is dirty.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Старкин Рустам
Elegant Queen Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Great hotel, beautiful views, next time I will definitely come back here
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Mei-chiao
Elegant 2-bed Room
Stayed in May 2024
Travel with friends
5 review
3.2/5
Posted on Jun 3, 2024
The accommodation room is very clean, but the elevators and walkways are hard to describe! The underground parking lot feels very dark. The appearance of the Beautiful Crown Tree Hotel is very eye-catching and eye-catching. It is just a building shaped like a big tree. It feels very modern. The previous owner fell down, but the person who took over the hotel did not manage it well and allowed it to be dilapidated without maintenance and tidying up. There are very few people staying in the good buildings, which is a pity!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Elegant Queen Room
Stayed in May 2024
Travel with friends
3 review
2.5/5
Posted on May 4, 2024
The hotel has not been repaired for a long time. The corridor is dim and looks a bit gloomy. There is a musty smell in the room.
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Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
1 review
3.0/5
Posted on Apr 26, 2024
The environment and sanitation are good and the price/performance ratio is high. The only problem is that you need to swipe your card to use the elevator, which is very inconvenient because young people like to order takeout and the takeout cannot be delivered.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Very good. I brought my parents and uncles and aunts to live together. I looked at three rooms and was very satisfied. I was very satisfied with the front desk's handling of things. Next time, I will choose Sanya Landmark Beauty Crown.
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💞ঞ᭄duanbihuamo໊໊ꦿഒᩚ࿐
Elegant Queen Room
Stayed in Apr 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Apr 23, 2024
🌟 The hotel is in a very good location with convenient transportation around, which is very convenient for both travel and shopping. 👏 The room is spacious and bright, clean and tidy, and the bedding is comfortable and soft, making people feel as if they are at home. 🙋 The hotel staff is warm and thoughtful in service, and always meets the needs of guests in the first time. 🍱 The catering is also amazing, with rich variety and excellent taste, which leaves a deep impression. 🏊 The hotel facilities are complete, and the gym, swimming pool, etc. are well maintained. In short, the experience of staying here is perfect. I will definitely choose this hotel next time I have the opportunity, and I strongly recommend it to other friends!
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yao253263967
Elegant 2-bed Room
Stayed in Mar 2024
Family
3 review
2.7/5
Posted on Apr 25, 2024
Except for the facade, the facilities inside are old and the smell is not good. The most important thing is that there are cockroaches in both rooms. There are dead corners everywhere. It is a very disappointing stay.
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Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
6 review
0.5/5
Posted on Apr 15, 2024
This is the worst homestay I've stayed in since I started traveling. The room is small, the hygiene is poor, and the service is also very poor. I don't recommend staying here.
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