Ocean Gardens

Ocean Gardens Reviews

Ocean Gardens

Rua Conde Carvalhal 321, Sao Goncalo, Madeira, 9060-054, PortugalView Hotel Details
Ocean Gardens
Ocean GardensOcean GardensOcean Gardens
Check available rooms for your travel dates
We Price Match
1 night

Ocean Gardens Guest Reviews

4.2/5
Very Good
62 review
Verified reviews
Location4.3
Amenities4.2
Service4.1
Cleanliness4.4
Filter by:
Sort by:
All reviews(62)
Positive reviews(43)
Reviews with photos/video(9)
Negative reviews(2)
Joshfor
Double or Twin Double or Twin Sea View
Stayed in Sep 2023
Travel with friends
10 review
5.0/5
Outstanding
Posted on 5 Okt 2023
Very good location and facility. Old style but everything is well maintained. You need a car to be mobile, as public traffics is only bus line.
Guest User
Double or Twin Double or Twin Sea View
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on 4 Des 2023
Excellent location! Staff very helpfull and professional. Nice breakfast.
jeffreycschow
Double Room with Sea View
Stayed in Agt 2022
Couples
161 review
5.0/5
Outstanding
Posted on 10 Agt 2022
the best hotel in funchak
Marina Glasner
Double or Twin Double or Twin Sea View
Stayed in Jul 2024
Couples
5 review
3.0/5
Posted on 13 Jul 2024
The view is great. The breakfast is OK. The service is unfortunately not good at all. The staff don't really make an effort to find a solution. Our room on the 1st floor facing the sea was constantly vibrating. We tried to sleep but we woke up every 5 minutes. We told reception and asked them to turn it off. But the employee didn't even want to look into what it was...there were no other rooms available...the next day we were told that they would look into it. But the only answer we got was that maybe it was the air conditioning or the refrigerator. We already assured them that both were turned off. We didn't even receive any compensation for a sleepless night...
Original TextTranslated by Google
Guest User
Double or Twin Double or Twin Sea View
Stayed in Mei 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 1 Jun 2024
Charming Environment "Ocean Garden offers an enchanting environment that combines natural beauty with sophisticated decor. Every detail seems to have been carefully planned to provide an unforgettable experience." Exceptional Service "The Ocean Garden team is extremely attentive and dedicated. From reception to room service, all staff go above and beyond to ensure guests feel welcome and comfortable." Absolute Comfort "The rooms at Ocean Garden are a true haven of comfort and tranquility. The beds are incredibly comfortable, and the panoramic view of the sea is breathtaking." High Quality Gastronomy "Ocean Garden's restaurant offers an exceptional dining experience. The variety and quality of the dishes are impressive, and every meal is a true delight." Privileged Location "Located in a paradisiacal setting, Ocean Garden provides guests with easy access to beautiful beaches and stunning landscapes. It is the perfect place to relax and enjoy nature." Excellent Leisure Facilities "Ocean Garden's leisure facilities are first class. The pool, spa and play areas are well maintained and offer a wide range of activities for all ages." Tranquil Atmosphere "The Ocean Garden is a true oasis of peace and tranquility. The sound of the waves and the sea breeze create a serene atmosphere that is perfect for relaxing and unwinding." Unforgettable Experience "Staying at Ocean Garden is a truly unforgettable experience. From the warm hospitality to the luxurious amenities, every aspect of the stay is carefully crafted to ensure memorable moments."
Original TextTranslated by Google
Philippe
Ocean View
Stayed in Mei 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on 9 Mei 2023
Very atypical hotel which has a magnificent view over the bay of Funchal. A real paradise for me because not too crowded, quiet and easily accessible. Also advantage of being only 10 minutes from Funchal. The staff is also at your service. 🥰🥰🥰
Original TextTranslated by Google
ilovethesun107
Stayed in Okt 2024
Family
5.0/5
Outstanding
Posted on 12 Okt 2024
Such a lovely hotel. The staff are helpful, warm and friendly and made our stay very special. The rooms are spacious and well appointed and the beds are very comfy. The noise from the road can be annoying at night, but we closed the window, put on the air conditioning and slept well. If air con is not your thing, a fan can be provided. Breakfast is very varied and plentiful, and the views from the dining room are fabulous! We ate two evening meals - both were generous, delicious and competitively priced. The pool area is very nice, with plenty of sunbeds arranged around the pool and on the terraces. Pool towels can be collected from reception. The bar is well-stocked, but the one (very small) niggle I had was that there were no individual bags of crisps available, just some offered in a bowl. Buses to Funchal are regular and cost just uner two euros. Would we stay at Ocean Gardens again? Oh yes!!
Response from Property: Dear ilovethesun107, We do thank you for your kind feedback regarding your stay at Ocean Gardens! And we are very glad to learn that you enjoyed your stay with us as our goal was achieved: "Would we stay at Ocean Gardens again? Oh yes!!". We do hope to welcome you in the near future! Kind Regards, Paula Vieira, Sales Manager
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on 1 Mar 2024
Fabulous hotel with views to die for! We stayed in the newly renovated rooms and they were just stunning and again had amazing views. The hotel was super clean, the pool area was lovely. It is out of the centre so you do need to taxi which costs €10-15 or get the bus ( which didn't turn up when we tried so we found taxi better) we didn't mind being out of the centre because the hotel was worth it! The staff were great and the restaurant was beautiful with great food. The only thing I can fault the hotel on is that the water in our room was not replenished. Otherwise it was perfect. I would absolutely stay here again!
6/11
Response from Property: Dear 868claira, We do thank you for your kind feedback regarding your stay at Ocean Gardens! We are very glad to learn that you enjoyed from our facilities, service and views! Therefore our goal was again achieved "I would absolutely stay here again!" We do hope to welcome you in the near future! Kind Regards, Paula Vieira, Sales Manager
Relax04417239389
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on 12 Sep 2024
A nice clean hotel. The staff are all lovely and cannot do enough for you. Breakfast is great with a good range of hot, and continental style delectables. Just outside the business of Funchal, but only a cheap 10 minute bus ride to the centre. The views of the ocean are breathtaking. It's a joy to dine taking in such views.
Response from Property: Dear Steve, We do thank you for your kind feedback regarding your stay at Ocean Gardens! And we are very glad to learn that you enjoyed your stay with us as our goal was achieved: "The staff are all lovely and cannot do enough for you.". We do hope to welcome you in the near future! Kind Regards, Paula Vieira, Sales Manager
Talisker1987
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on 17 Jul 2024
Found this hotel through a Google search. I had some queries before we arrive, responses to emails were very quick and clear. Check in was probably one of the easiest I've ever experienced. All staff were really helpful, courteous and attentive. Room was great, a Superior Bay View, was spacious, bed was big and very comfortable. Plenty of cupboard/drawer space and bathroom was large. Very large balcony with an amazing view. Was immaculately clean on arrival and made up to the same standard every day. Excellent selection for breakfast and lovely breakfast area - airy and cool. You could sit outside if you wanted to. We used the restaurant for a few lunches and dinners. Not a huge menu (which is a good thing) everything we ordered was excellent and reasonably priced. The pool area was very spacious with plenty of loungers and umbrellas. Pool was not big but enough to have a good swim. Spectacular views. Value for money was excellent.
Response from Property: Dear Talisker1987, We do thank you for your kind feedback regarding your stay at Ocean Gardens! And we are very glad to learn that you enjoyed your stay with us as our goal was achieved: "Value for money was excellent". We do hope to welcome you in the near future! Kind Regards, Paula Vieira, Sales Manager
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on 30 Jun 2024
The most beautiful view! Even if it was a bit far way from the city center. The hotel was perfect, the pool area lovely. Staff at the reception and restaurant were super nice and helpful, made us feel at home! Will be coming back in a near future!
Emi M
Stayed in Mei 2024
Travel with friends
5.0/5
Outstanding
Posted on 5 Mei 2024
A truly four-star hotel. Large, well appointed rooms and bathrooms, quality furniture, impeccable cleanliness, kind, polite, helpful staff. The restaurant is excellent (but quite expensive, it's true), also with a professional and very kind staff. I highlight mainly Miss Ludovica, a very special person and a very pretty young lady. The only minus - the hotel is a bit isolated, there is nothing of great interest nearby. But a free shuttle service to Funchal is provided, three times a day, with the exception of weekends and holidays. I recommend this hotel.
Response from Property: Dear Emi M, We do thank you for your kind feedback regarding your stay at Ocean Gardens! And we are very glad to learn that you enjoyed your stay with us as our goal was achieved: "I recommend this hotel." We do hope to welcome you in the near future! Kind Regards, Paula Vieira, Sales Manager
Andreea_95i
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on 19 Mar 2024
This place is so nice and romantic. The hotel has great views and a lot of amenities. We stayed in room 601, new room, everything was nice and fresh and had one of the best view. The breakfast and dinner was delicious. The staff are very friendly, polite and helpful. Marcelo and Barbara lovely staff. Marcelo has helped us with tips and advices about Madeira. He has wrote a note for us with most of the attraction points. Lovely place to stay!
Response from Property: DearAndreea_95i, We do thank you for your kind feedback regarding your stay at Ocean Gardens! And we are very glad to learn that you enjoyed your stay with us as our goal was achieved: "Lovely place to stay!" We do hope to welcome you in the near future! Kind Regards, Paula Vieira, Sales Manager
barhumbug2014
Stayed in Feb 2024
Solo travelers
4.0/5
Very Good
Posted on 21 Feb 2024
Rooms with a fantastic view of the Atlantic Ocean & Funchal Harbour. If you get a room facing the harbour, there's always something to catch a glance of. The cable cars going up & down the mountainous terrain that is the backdrop to the city, to the many cruise boats that vist Madiera every week. Occasionally, youll see a replica of Christopher Columbus's Clipper floating about.  The downside is the continual drone of the traffic below passing endlessly on a daily basis except Sunday.  The rooms are good, clean, comfy beds & the cleaning staff are very friendly & do a good job. The breakfast is okay. Healthier options as well as usual bacon cherrio sausages, eggs fried or scrambled.  There's a pool at the top of the hotel of which the surrounding balconies have even better views of what I previously mentioned.  There's a bar up there which is open during the day with reasonably priced drinks.  The staff are very friendly & will help where possible. They have a shuttle into Funchal every day of which I used once. The guy turned up on time at the pickup spot on time.  It is quite a trek to town walking. This will take an hour. Footpaths on the roads aren't everywhere, so are a bit at the mercy of the traffic.  There's no coffee & tea making facilities in your room of which I found to be a let down.  These little niggles will petre out into into insignificance as you get around the beautiful island of Madiera. The people are the most friendly I've met anywhere in the world. Will be back. 
Response from Property: Dear barhumbug2014, We do thank you for your feedback regarding your stay at Ocean Gardens! Please note that we do not have coffee and tea facilities at Hotel as well informed at all tour operator/travel agencies that we worked and more we inform that we are very glad to learn that you enjoy from our hotel facilities and services. We do hope to welcome you in the near future! Best Regards, Paula Vieira, Sales Manager
Y7384HKcharlier
Stayed in Feb 2024
Travel with friends
5.0/5
Outstanding
Posted on 17 Feb 2024
One of the best hotels I've stayed in without a doubt. The hotel staff were friendly and welcoming and really went the extra mile to ensure we had an enjoyable stay. A special mention for Manuel! The view from our room and really any other part of the hotel was incredible. Breakfast was included in our stay and included cooked and continental with a wide selection. We also ate at the on-site restaurant for lunch and dinner sometimes during our stay - again great food, reasonably priced. There is a bus stop immediately outside the hotel or you can get a taxi or use Bolt (like Uber) to get into the city centre and around Funchal for a reasonable price (€6-10). The journey is about 20-30 mins by bus or 7-10mins by car. The hotel also has a shuttle bus at fixed times into Funchal. It was our first time visiting Madeira and this hotel definitely contributed to a luxurious stay. I would absolutely stay here again next time I visit Madeira.
Response from Property: Dear Y7384HKcharlier, We do thank you for your kind feedback regarding your stay at Ocean Gardens! And we are very glad to learn that you enjoyed your stay with us as our goal was achieved: "I would absolutely stay here again next time I visit Madeira." We do hope to welcome you in the near future! Kind Regards, Paula Vieira, Sales Manager