Quinta de Santa Clara

If you are looking for the perfect place to stay, you shouldn’t doubt about this place!!!! This place is awesome! They have this small cozy green house where you can see organic little vegetables that you can freely use. There is small cute swimming pool as well ( it was cold season so we didn’t use it ) ppl r super kind and nice. They clean room every day:) Also you can use laundry for free as well that they already have a detergent and softener! We went there for my boyfriend’s 40th birthday vacation. And they offered a birthday wine and traditional cookies as well! What a sweet gift!!! It was perfect vacation for us. Also close from the airport as well as town!!! It’s 10!!! You can trust me!!! Only thing, I wish they can improve was door knob(bathroom door knob was keep taking off whenever we open the door). Ah, They didn’t have pepper, salt, olive oil those things so you need to prepare if you want any simple salad. Also shampoo or treatments would be nice to take with you!!

Extremely dissapointing experience with this hotel and its very rude, inflexible and arrogant management. I had to change our travel plans and booking as my elderly mother broke her back bone in an accident and could not travel as before. I immediately notified the hotel - 19 days in advance (!) - and kindly asked for a free cancelation (or even to postpone our booking) having my mom's medical certificate testifiyng of this unfortunate event. The management showed no understanding and no empathy at all. They rudely replied that: free cancelation is up to 21 days only; they did not care to see the medical certificate and even had the guts to tell me that I probably knew about my mother's condition before booking with them" and added an impolite "No." "We will not refund you!" (with an exclamation mark...). After this very unpleasant and unwelcoming written exchange, I no longer even felt like going there anymore - even if I could have. Moreover, I tried calling them to talk things over but they did not bother to reply or call back. I found their attitude to be all the opposite of a basic friendly customer service, and hence, would not recommend such a place (which is in addition in a remote location, away from main places of interest/sightseeing). They charged me the full amount of the booking without any remorse or compromise whatsoever, despite our exceptional and unforseen medical circumstances and advance notice.

Beautiful spot! We really enjoyed our stay there. Really lovely.

The villa was exceptional, beautiful and clean. The kitchen had everything you could want and the bedrooms were a great size. The geounds and pool aree beautiful and they have a garden where you can pick fresh strawberries, lettuce and more. Huge thank you to Paolo the property manager. He gave us an entire itinerary for our stay, recommended fantastic sightseeing and food options and was so incredibly kind. We will definitely go back and recommend to anyone who is heading to the Azores. The location is also perfect for getting around.

Really beautiful property and helpful staff!

I loved everything about this property, including their green house, orange orchard and the most friendly dog!

I couldn't have asked for a better stay! The property was beautiful, the room was decorated impeccably, and the staff was so friendly. Paulo Roberto went above and beyond and even helped me after our stay was complete. I especially loved the little treats they left for us on our last day. I would recommend this property to anyone visiting the Azores.