polyanne1990nog
April 3, 2024
I didn't have a good experience, the bed sheet and pillow smelled like sweat, I believe they didn't change it after the previous guest, as it didn't smell good and I was itching all night and when I woke up, unfortunately I was so tired that I didn't have any strength to go and complain and try to change rooms. There is no phone in the room and no one responds to WhatsApp. I took the micro room option, the bathroom is in the external area in the corridor, shared with 3 other micros, but it should only be accessible with the release card, as it is open and anyone can use it, the bathroom is almost always dirty and without paper, I told reception 3 times that the hand paper holder was stuck and no paper was coming out and no one resolved it either time. There's a shared kitchen, cinema, library and a restaurant downstairs, the breakfast is good, everything is delicious and fresh, it's worth getting the Selina coffee. Highlight for Laura's service at the reception, she was super attentive and polite at all times, I really liked her!
Original TextTranslation provided by Google