Hotels in Berrini, Sao Paulo

Very good hotel, comfortable rooms. You must replace towels because they look old. And the internet doesn't work well. When you select the Wifi and wait for the emerging window to connect, this never appears. I couldn't connect to the internet. Something to fix.

This hotel was the first Wyndham in Brazil, and it is noticeable in the rooms and mainly in the bathroom, especially the shower could be a little better, and the liquid shampoos and sabbles could stop less. Breakfast is very good, it has good cost/benefit compared to other hotels in the region and, if you are in car, it has the advantage of being outside the rodízio area.

Hotel in a strategic location, however, I had problems with the key 3 times, and I had to go down the reception 3 times. I forgot a my Alexa in the room and the hotel said she didn't find it. The tip is careful with your property in this hotel.

The hotel is not a real Radisson. I know that Radisson has a licensed contract with some hotels, but they are not Radisson - which is a great hotel chain with high standards. The hotel is well located if you will be at berrini region. Breakfast is well served with good options. Rooms are large but pretty basic, nothing really special. I did not like the bathroom: they are pretty old, need some refurbish and illumination is not the best. My problem about the hotel was the service, it is pretty bad. My welcome was ridiculous, I arrive at the hotel at 11am in a Monday. Apparently I was revived by the manager...after doing the checkin he informed me that the room was ready but since the hotel standard checkin is 2pm I would need to pay 50% more on the daily. To me doesn’t make any sense, specially if the room was ready to me...looks like a scam. When I complained saying: it was a good time when hotels offered early checkin for free, he replied ironically in a passive aggressive way: In fact we offer for free but after 12:30pm feel free to wait here and try your luck. My true desire was to walk away...but after 9h flight plus 2h of traffic to get there I just wanted to take a shower. So I accepted. To my surprise, next to me there was a young lady doing checkin without any luggage. She was informed about the same hotel rule, but when protesting the same guy who was attending me said to the other receptionist: just a second that I will release her in the system. It was really shocking... Strangely this girl was alone without luggage but as soon as we entered together in the elevator another guy (without luggage as well) followed her, entering in the room with her. He did not checkin in the hotel by the way. I really don’t want to do any judgement but the whole behavior looks super weird - I just know that I don’t want to be in this kind of hotel. Speaking about service: in the room the cleaning part is not good. It was incredible hot in São Paulo, so one day I left one of my keys inside the room with air conditioner on, the cleaning lady took it off and I kept only with a key. The general experience should be Re-think.

From all the hotels I have ever stayed in Brazil this the Gran Estamplaza is by far the best one. The excellency of the staff, the admirable beauty of the infrastructure, all the services offered,and then breathtaking tall glass ceiling ballroom style restaurant, accompanied by the most delightful live piano presentation (graciously delivered by leonardo Ramos pianist) are some of the things that make the experience unique and memorable. Impossible not to fall in love with this hotel. It’s sophisticated,comfortable, stunningly beautiful, gastronomically inclined fitting to most dietitian restrictions… Can’t wait to return next week. For now on when I go to SP I am only staying there. 😍

The Wi-Fi in the room I lived in was bad. The mobile phone signal was not good. Very unlucky!

The hotel is clean, the rooms are good, but breakfast is not to be desired and the parking is bad! In the morning breakfast, the mosquito eggs were green, yes ... green, soon one guest had complained and they took off the buffet, the milk was not frozen, the part of suckles, oats and granules were poorly preserved because they were mugs, no description of foods If you have any allergy, take care. Now the parking, I will make a direct complaint with the hotel and also with the parking company, two days were charged indebtedly, when the first day was charged, setting the withdrawal was up to half a day of the next day, 2h tolerance, we withdrew our car at 11h23 and charged another day!!!!!!! I'm late for a compromise and I couldn't lose time discussing ... Without telling you couldn't connect the car, we had to go down from the room to teach the manufacturer to connect.

Positive points: The hotel is well located, is located in a quiet area, with fast access to a small market, restaurant/lunch options, pharmacies and a metro station, all below 500m from the hotel. The staff of the hotel was excellent, we were always attended with agility and education. The rooms are wide, divided into two environments: a small room with sofa, table and fridge; and a large bathroom with a wide bed/shower. The fridge was new, it worked right and was well supplied. Breakfast service is excellent, careful and educated staff. We had no row problems, nor waiting for a change of travesses/portions. The food is reasonable, simple and basic. The hotel is located in a very old building and needs urgent maintenance in various areas. The hotel is well-cared and preserved, but the other common areas and rooms need urgent investments to be modernized. The room, though clean, has a very old structure, which has me felt in a ”smutsy” and ”disarmad” environment. The bathroom has various use screws/slides; the garden and the carpet, also. The air conditioning, The wall was old and it did not work right. Except for the bed, the furniture was all very old: the sofa, the table and the chairs of the room need maintenance (or exchange). The rooms - in the room where I stayed - were old model and the reception did not provide us with a adapter. We had to improvise, connecting the laptops on the bedsides. The hotel's academy is terrible, few equipment, almost all broken. It is located on the hotel cover and at least has a beautiful view of the surroundings. Guests who want to use the environment (as I) will be extremely frustrated. On breakfast, it should be noted that the marketing made by the establishment is over-reported. There are flyers throughout the hotel, announcing the service as a ”farm breakfast”, assertion that doesn't make any sense. The hotel creates a expectation for frustration in the guests. In short, I had a reasonable experience, The excellent staff care and location do not compensate for the old and depleted infrastructure of the hotel. However, the business has a great potential, provided the building, common areas and rooms are undergoing many reforms.

Excellent team care fully qualified working in partnership. The small but comfortable room. Location a little outside commercial areas

Adagio Berrini has always been my favorite place in Sao Paulo for long stay. Over the years, the welcoming crew, the quality of service and the superb location have been its main attributes. But now I have another powerful reason to stay at Adagio Berrini: the BSide Restaurant now open not only for breakfast and lunch but also for dinner and the evening crew under the leadership of Rodrigo and Cesar whose exceptional and friendly service set the bar high for others to match. Way to go, Rodrigo & César!