Mercure Hotels in Sao Paulo

Great hotel in the heart of São Paulo. Fantastic front office team the two gentleman who were working during my stay were extremely kind and helpful at all times! Made the stay super easy abs pleasant! I will be back ! Easy access to the best restaurants and the famous Avenida paulista Aline

Took this hotel for a business trip instead of the Radisson Paulista(cheaper and includes in base rate breakfast) Had to pay a full day (Radisson just charge half!) just because I came from an international flight early in the morning… Got a nice room but that DOES NOT HAVE A WORKING WI-FI!!! Have been asking the hotel 4(!) times and still is not working. I need to work, so I am obliged to use my international roaming. Nobody from hotel takes responsibility, they just hand this issue to maintenance department and the maintenance to the It support, back and forth. Today, after my 4th complaint, reception promised that somebody will come to re-check the apartment (first time was last night) , but still no one has come … this is a joke for such a hotel. So If you really need to work or have to use Wi-Fi in the room, skip this hotel, take the Radisson a couple of blocks away. I will also inform my company who has an agreement with this lousy chain.

Evite room near the lift, room no.it has good acoustic, so there was everything outside, in the rest , educated staff, clean and spacious room, we went in family and asked the cabin for our daughter, excellent experience! ..

The one thing about this hotel is that you get what you pay, staff at the restaurant and bar are excellent, front seat need some training in the way they handle issues. Housekeeping is very good. I will highly recommend this property. Only two blocks from main shopping area. Be back soon.

Adagio Berrini has always been my favorite place in Sao Paulo for long stay. Over the years, the welcoming crew, the quality of service and the superb location have been its main attributes. But now I have another powerful reason to stay at Adagio Berrini: the BSide Restaurant now open not only for breakfast and lunch but also for dinner and the evening crew under the leadership of Rodrigo and Cesar whose exceptional and friendly service set the bar high for others to match. Way to go, Rodrigo & César!

This was my second visit to the hotel and my second review. Nothing has really changed since my previous visit, except the pandemic. The hotel was very clean and the in the breakfast service, everybody respected the rules. What I’m missing is a lobby bar and some fresher looking paint in the hallways. When you get out of the elevators it looks like some kind of 2-star hotel with the yellowish painting, but the image changes when you get into your room. I don’t actually interact much with the staff, except when checking in and out. They are friendly and efficient. No problems there. I have already booked this same hotel for my next trip. The hotel is very good for the price if you book early. I always book on Accor site and get a discount and never have had any problems with the booking.

The hotel is located in the heart of Jardin paulista -great location The room was spacious with a twist from the regular hotels room plan. The balcony was nice but with no furniture at all. The bed mattress was great . Bathroom was a bit in lack The stuff was helpful and friendly. The safe box in the room was stuck in lock position and the technical support stuff took care for opening and replacing for a new one. Recommend to ask for the higher available floor because the street noise that gets through.

Cardial service, quiet location of the Aparthotel, close to several points for good business and leisure. The well-organised room for short and long-term stay, a vision I enjoyed very much. Breakfast is well-organised and modern. The meeting room is very wide and comfortable. I thank the stay, I'll surely come back.

SUPER RECOMENDO!!! Hotel muito bem localizado. O lobby é bem bonito, com um piano e quadros de muito bom gosto. O c-in foi rápido, muito caloroso, onde recebi todas informações necessárias. Ao chegar no quarto, eu e minha família ficamos tocados com o carinho e atenção da família Mercure. Meu pequeno logo correu para a ”cabaninha” montada na sala(ele amou). Mimos e agrados, juntos com uma cartinha de Boas Vindas muito carinhosa, assinada pela @EquipeMercure, também já nos aguardavam na mesa da sala. O quarto é moderno, muito aconchegante e a limpeza impecável. O fato da TV ser móvel, podendo atender tanto a sala quanto o quarto também foi muito bem pensado. Chuveiro maravilhoso. A piscina é incrível (aquecida e limpa). Fomos todos os dias. A academia muito boa. O café da manhã é maravilhoso. Buffet variado e com opções de muita qualidade. A agilidade e atenção da equipe do restaurante na organização, limpeza e reposição é impressionante. É perceptível o empenho e cuidado de todos. No dia do c-out, recebi late c-out cortesia. Agradeço imensamente toda Equipe Mercure Pinheiros pelo carinho e atenção. Em especial, a Daiane Lima(Reservas) e Claudinei(Recepção), mas ressalto a importância de todos e parabenizo pelo excelente atendimento, desde a gerência, passando pelo Rafael, Daiane, Carla e todos os demais que não guardei o nome, mas que certamente fizeram a minha experiência e da minha família ser INCRÍVEL. Obrigado e até a próxima! Rodrigo P. Costa

I arrived day 12 /09 around the 17 h poorly educated receptionist put me in the first floor, I asked for a higher floor because I would stay hosted for more days, said I had no other floor unemployed... I could at least consult the system