Sheraton Hotels in Sao Paulo

I loved everything! nice and educated staff, well-variated breakfast, the architecture of the attractive location, the perfect room with views for the Farol Santander, the wonderful towels!! And the shower? ALL!! I hope to come back soon :)

An old chain hotel located in the old town of Sao Paulo, close to Paulista Avenue, and there is a small supermarket next to the hotel. The hotel rooms are clean and sanitary, the corridors are a bit dark, but the lights in the rooms are warm. The service staff are very enthusiastic, but the speed of check-in and check-out needs to be accelerated.

We recently celebrated our honeymoon at Hotel Unique, and we are beyond thrilled with our experience. The standout of our stay was undoubtedly the exceptional service provided by Mateus. From the moment we arrived, Mateus made us feel incredibly welcome and ensured that every detail of our visit was perfect. His warm hospitality, attentiveness, and genuine care for our comfort turned our special trip into an unforgettable experience. Mateus went above and beyond, providing personalised recommendations and always greeting us with a friendly smile. We are deeply grateful to Mateus for making our honeymoon so memorable. Thank you, Mateus, for your exceptional service and for being such an integral part of our wonderful stay. We will cherish these memories forever and cannot wait to return to Hotel Unique.

I was hosted in the period from 16 to 26/06/2022 in this hotel, and what happened: highly noisy rooms, with noise from lifts and water box, echoing day and night taking us sleep and patience. As I was working, I was very disturbed even by moving to the room, that was in apt. 907. My friend, who was on the 19th floor, had a noise that looked like a turbine of a plane. I was rebelled, I wrote to the hotel manager, asking for the return of the paid value, since the hotel had no accommodation conditions, and so far nothing. Besides the disturbances produced by the hotel, it is noise from the streets, besides the highly risky place where any vagina you are robbed, especially by cyclists who walk behind cell phones, day and night. So before hosting, be careful! I made some videos, and I will go to court against that service provider, who at any time is concerned about the wellness of his guests.

On the takeoff and landing route of Kongenhas Airport, the noise is very loud if the window is opened. The surrounding environment is not bad. There is a shopping mall. The shower water is very big. There are few types of breakfast, all pork, and you can only eat bread with honey

I bought a promise (experience) and it was given a completely other. We are very unhappy with what happened ... At the time of check-in it was reported that the girlfriend's dinner had changed and that only CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU CAN YOU Not only we are disappointed as several couples. That was totally discriminatory in fact .... we could prosecute them by claiming that reason. The couples were all forced (including us) to dine inside the room ... was super boring and strange. This is completely out of the consumer's code, we are forced to buy a dinner at that value or you can't eat inside the restaurant. It was a pity. abs,

I am never disappointed when I stay at this hotel. The room is always clean, quiet and very comfortable. The staff are always helpful, welcoming and so friendly and ready to assist with any matter great or small. Victor, a reception staff member who assisted me with my reservation was terrific to interact with and took my stay from ordinary and made it extraordinary. Thank you so much to Victor. My only regret is that I did not wake up early enough to experience the breakfast here at the hotel. Special thanks to Victor and Caroline who later helped me with an internet connectivity issue. All was resolved and I look forward to my next stay at the Pullman when fate allows.

My recent stay at the Hyatt was horribly unpleasant. The driving factor for my complaint is the fact that I am currently opening an investigation for the robbery of $2.5K dollars in cash (which the hotel is well-aware of) from a passport holder inside of a backpack which never left the hotel upon my arrival from the airport. I submitted a claim and complaint for this issue on 9/10/22 in the morning (around 11AM) and it took the hotel a good part of the day (until 5PM) to call me back to address the serious issue. This was after I took many steps to alert them of my concerns: (1) I called them directly, (2) I was sent to submit a complaint to a Whatsapp Lost&Found number where I never received an answer, (3) I wrote an email describing the incident, and (4) I contacted a security team at my company Amazon, which spoke to the hotel and filed a civil police claim. Although you'd think this would be enough to ruin your hotel experience, there was more that took place during my stay which make me question the security of my belongings inside the room. To start off, when I checked in at around 12PM there was no room available, although I hoped that as a Hyatt Discoverist member I would have received priority treatment - I was deluded. Tired from a 15+ hour journey, I left the hotel and waited until 3PM for a promised email/call to let me know my room was ready, which never came. I then proceeded to call the hotel directly and was told that the room was ready, so I returned to the hotel to check-in. When I arrived, I was informed by the front desk that my room was not ready (jokes on me) and waited about 20-30 mins for a room to finally be assigned and my luggage returned. At last, I proceeded to my assigned room. Upon arrival, I opened my door to find another man inside working - who I startled and also told me he'd had the same issue during his own check-in process. You can imagine that if they are giving member guests incorrect key cards to enter rooms, this puts in question the overall safety and privacy of guests in the hotel. The next day, I ordered breakfast to my room which arrived cold, the eggs very badly made and bread dry - a subpar meal. Finally, days into my stay I was awoken at 1:30AM by very strange noises in the room next door behind my bed which seemed like banging of drawers and furniture being hit (I have recorded footage as evidence). I proceeded to call the hotel front desk and was told someone would come up to verify. No one ever came to my

Ten stars! The Ca' D'Oro is like staying at a St. Regis in the middle of Williamsburg, Brooklyn. The highlights: Wonderful, personal staff, who remembered and remarked I was a repeat visitor, and gave me a room with a spectacular view in recognition of the loyalty. Spotless, gloriously-quiet and well-designed rooms, something that is a rarity in São Paulo. Lovely common amenities, including a library space and a really nice rooftop pool. Breakfast is also excellent, and very good quality. But best of all is the location - who are all these drab people saying the area isn't nice? It's one of the coolest areas of São Paulo, smack dab in the middle of downtown/Higienopolis (with fantastically hip restaurants, cafés and shopping) and Paulista (which is convenient for touristy things), close to the metro L4, which gets you anywhere in the city in no time, and in a quiet part of Rua Augusta, which has bars, restaurants, and some of the best nightlife in Brazil. Parabens, Ca' D'Oro!