Average at best
Tapered your expectations. The hotel is pretty old and the property shows its age. I could always overlook a hotel’s age if the service was excellent; but here I’m sorry to report it was just as average and going poorly. They had my name wrong on the reception key, the guy at reception wasn’t friendly and was on the phone during check-in. No “give me one moment”, hello welcome to Azeitao… nothing. And we love Portuguese people for their friendliness but this guy couldn’t be bother. He also told us that our breakfast wasn’t included but it was but I didn’t argue as I was hoping to solve it during checkout… and indeed there was no problem with the other person at checkout. We were there for a wedding and nothing could harsh our mellow but in the end we decided to leave the hotel early (paid for in advanced the extra days ) in order to go to Lisbon and spend more days there.