Sapa Jade Hill Resort & Spa Reviews

Nice resort with beautiful scenery

Friendly staff, good service The room is clean and hotel has good location The landscape from the room is wonderful

Paid 2.2M VND extra for early check-in (original room rate 2.6M.) Villa location very far from reception, need to call a hotel cart to come pick you up every time. Hotel itself located very far from sapa town. Extremely slow WiFi. Constant construction noise during the day, karaoke singing into the night.

All in all great a great experience and a great time. Can only recommend this hotel.

The general manager and his staff provided excellent information about sightseeing and food in Sapa. They also helped me get a rental motorbike delivered to the hotel on a holiday weekend when my rental reservation was canceled by a local motorbike shop.

The room and view are great👍🏻There is also a thoughtful welcome card when you check in, but unfortunately there is no shuttle bus provided during the holiday in Vietnam due to road control, so it is not very convenient, but overall it is very beautiful. Recommended!

Amazing trip at Sapa Jade Hill. Beautiful space, friendly and enthusiastic staff.

Fine, beautiful

like a lot

Very clean, friendly staff

Location - The view is overrated as all the roads and constructions are in plain sight with tons of vehicle noise. Room - Terrible, we came back to our room full of ants and ant eggs that seemed to fall from the roof. To make it worse the room had been made up by the housekeeping. We got a swap of a new room but it was full of flies in the room itself and we had to use the mosquito swatter to eradicate the pests before we were able to fall asleep. Service - We need to call for the buggy service each time we need to leave our room for meals or to go for the site seeing as the room is an extended part of the resort. Each time we called for the service, we were told to wait outside the room (full of flies around), at times we waited for close to an hour. Crew - Best Crew award goes to the mosquito swatter, without it, we wouldn't be able to sleep in peace. The rest of the crew are basically just VERY concerned about whether we purchased the tickets for the attractions or have booked the transport to the city. Generally only recommend this place as a bed and breakfast instead of enjoying it like a resort.

cozy place with a great atmosphere of nature. it was a good price to have all those experiences of an indigenous resort in sapa. sjh provided us a healing trip with a spa, infinity pool and best scenery where we couln't find in anywhere else.

I booked this resort in June. You won't be able to imagine how beautiful it is. The beauty of the scenery here made us feel extremely relaxed. The staff were enthusiastic and speaked fluent English. Ly could speak German very fluently, making our communication even easier, shout out to her. Thank you very much for a memorable vacation.

It was an Amazing stay here. We got free upgrades from the Mountain View to the panorama view rooms and the view was absolutely stunning. We had a couple of issues with language barrier but not a hard problem to solve, just come to reception to check everything. Amazing stay, would highly recommend!!!