2 Chome-10-1 Minami 3 Jonishi, Chuo Ward, Sapporo City, Hokkaido, 060-0063, JapanView Hotel Details
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VIA INN PRIME SAPPRO ODORI JR-West Group Guest Reviews
4.6/5
Great
154 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.4
Cleanliness4.8
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All reviews(154)
Positive reviews(152)
Reviews with photos/video(49)
Clean and tidy(56)
Great location(56)
Awesome stay(50)
Awesome amenities(28)
Convenient for shopping(16)
Delicious breakfast(14)
Easy to get around(8)
Parking difficult(6)
Negative reviews(2)
Guest User
Via Inn Single Room (for 1 Person)
Stayed in Aug 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 14, 2024
the room is very clean and the location is absolutely perfect for travelling.
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.
I heard that you were satisfied, so we are very pleased.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
Guest User
Hollywood Twin Room
Stayed in Jun 2024
Family
21 review
4.5/5
Great
Posted on Jul 29, 2024
Very new and clean hotel. Has hot bath on top floor. Location is excellent!
Response from Property: Thank you very much for using our hotel hotel.
I hope that you will return to Japan.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to make efforts to encourage your satisfaction with customer's .
I and all staff are looking forward to meeting you again .
Guest User
Via Inn Twin Room
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Dec 24, 2024
Very convenient location. Breakfast is just so so. The table in the room is nice for late night supper.
Response from Property: Thank you very much for choosing our hotel.
We are happy to hear that you had no inconvenience in accessing nearby facilities from our hotel.
We will do our best to satisfy you with our breakfast.
We are glad to hear that you found the desk in your room comfortable.
We will continue to strive for further improvement of our services.
We will continue to make every effort to provide excitement and satisfaction to our many guests.
We look forward to serving you again.
Guest User
Superior Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The reception staff were so friendly and helptful. I book 4 nites with seperate booking. They allowed us to check in both manually.
The location wee great!!
Will sure come back again for this hotel.
Response from Property: Thank you for using Via Inn Prime Sapporo Odori. I would also like to thank you for your valuable contributions despite your busy schedule.
We would like to thank you for your compliments regarding the front desk staff's service. All the staff members are encouraged.
Next time I visit, I will visit the teacher at our museum directly, and I will be very impressed.
We will continue to do our best to satisfy our customers.
All of our staff members look forward to using our hotel when you come to Hokkaido.
Via in Prime Sapporo Odori Manager
Guest User
Moderate Twin Room
Stayed in Feb 2024
Couples
8 review
4.5/5
Great
Posted on May 15, 2024
I have stay in this hotel for 4 nights, the experience is good.
The location is the selling point of the hotel, there are lot of shops & restaurants downstair.
The room is big and the bathroom is big, also are clean.
Response from Property: Thank you for using Via Inn Prime Sapporo Odori. We would also like to thank you for taking the time out of your busy schedule to provide us with your valuable posts.
As our customers have said, our hotel is conveniently located within walking distance from Odori and Susukino subway stations.
It's located in the Tanukikoji shopping street, so you can enjoy a variety of shops.
Did you enjoy the breakfast at our hotel?
Our menu, which incorporates Hokkaido ingredients, has been very popular.
All of our staff members look forward to welcoming you back to Via Inn Prime Sapporo Odori when you come to Hokkaido.
Via in Prime Sapporo Odori Manager
S***I
Single Room (for 1 Person)
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 20, 2024
This is my return visit and I enjoyed staying here. Good location with all the shopping malls nearby. I checked out early and store my luggage’s at the lockers provided. 👍🏻
Response from Property: Thank you very much for choosing Via Inn Prime Sapporo Odori.
Thank you again for your valuable contribution in the midst of your busy schedule.
We are very happy to hear that you had a pleasant stay with us.
We will continue to strive for your satisfaction in the future.
We hope that you will visit our hotel again when you come to Hokkaido.
Manager, VIA INN PRIME Sapporo Odori
Wendy Kon
Via Inn Single Room (for 1 Person)
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Hotel is very convenient. 2 minutes walk from airport shuttle and within the market street. Breakfast was healthy, fresh and tasty. Public bath was clean and open long hours. Room was Japanese size thoughtful and well designed. Overall I enjoyed my stay very much.
Response from Property: Wendy Kon 様
Thank you very much for staying at Via Inn Prime Sapporo Odori.
Once again, we would like to thank you for taking the time out of your busy schedules to provide us with such valuable posts and high ratings.
We will continue to work hard to create a facility that will satisfy our customers in the future.
We look forward to seeing you again.
Via in Prime Sapporo Odori Manager
Guest User
Single Room (for 1 Person)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
No frill hotel, well equip to make the stay comfortable. Value for money.
Response from Property: This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.
We appreciate your satisfaction and I am very pleased.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
Anonymous User
Single Room (for 1 Person)
Stayed in Apr 2024
Couples
2 review
4.5/5
Great
Posted on May 10, 2024
Nice location and room. It connects to the walking street. But there is additional charge for parking quite expensive around there.
Response from Property: Thank you very much for staying with us the other day.
Regarding parking, the front desk has a map of nearby parking lots with relatively adequate rates.
Thank you very much for taking the time to give us your valuable feedback.
Jose Lo
Via Inn Twin Room
Stayed in Mar 2024
Couples
7 review
4.7/5
Amazing
Posted on Apr 23, 2024
I feel very itchy after staying for 2 nights. Back to hometown found its skin allergy. The quilts seems not clean enough. Location is the best. Amenities also pretty good
Response from Property: Thank you for using Via Inn Prime Sapporo Odori.
We would also like to thank you for taking the time out of your busy schedule to provide us with your valuable comments.
I heard that you had some itching, but how has it been since then?
We always replace sheets etc. with new ones.
However, we apologize for any inconvenience caused to our customers.
We will continue to strive to satisfy everyone.
All of our staff members look forward to welcoming you back to our hotel when you come to Hokkaido.
Via in Prime Sapporo Odori Manager
Guest User
Single Room (for 1 Person)
Stayed in Feb 2024
Family
5 review
4.7/5
Amazing
Posted on Mar 10, 2024
We had a wonderful stay. Great location, clean room, comfortable beds with good amenities. Clean and big onsen. Staff are helpful, they try their best but may benefit with abit more training on knowledge of local attractions for tourist. We will definitely recommend this hotel.
Response from Property: Thank you very much for staying at Via Inn Prime Sapporo Odori.We look forward to seeing you again.Via in Prime Sapporo Odori Manager
Guest User
Via Inn Single Room (for 1 Person)
Stayed in Jul 2024
Couples
5 review
4.7/5
Amazing
Posted on Aug 7, 2024
Great location! Big table inside the room for multi-use
Response from Property: Thank you very much for staying at our hotel the other day.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
Guest User
Family Room
Stayed in Jan 2024
Family
4 review
4.5/5
Great
Posted on Feb 16, 2024
Good quality and perfect place and nice open air bath.
Really perfect place
Response from Property: Thank you for enjoying VIAINN PRIME Sapporo. We look forward to seeing you again.
SeizetheJey
Moderate Twin Room
Stayed in Jun 2024
Family
27 review
4.5/5
Great
Posted on Jul 16, 2024
Easy to get there,but busy location.
Response from Property: SeizetheJey 様
Thank you very much for staying at Via Inn Prime Sapporo Odori.
Thank you once again for taking the time out of your busy schedule to post a review.
We apologize for any inconvenience caused regarding our location.
Our hotel is located close to Susukino Station and Odori Station, and is in a busy area where many customers visit tourist spots.
We will take your opinions into account and utilize them in the development of future hotels.
We will try our best to further satisfy our customers next time. We look forward to seeing you again.
Via in Prime Sapporo Odori Manager
VinsECS
Single Room (for 1 Person)
Stayed in Jul 2024
Family
18 review
4.0/5
Very Good
Posted on Aug 17, 2024
Staff service can be improve !
Response from Property: Thank you very much for staying at our hotel the other day.
Based on the opinion received this time, we will reform and continue to aim for better service improvement.
If you use the hotel again, we are glad.