The Royal Park Canvas Sapporo Odori Park

The Royal Park Canvas Sapporo Odori Park Reviews

The Royal Park Canvas Sapporo Odori Park

1-12 Odorinishi, chuo-ku, Chuo Ward, Sapporo City, Hokkaido, 060-0042, JapanView Hotel Details
The Royal Park Canvas Sapporo Odori Park
The Royal Park Canvas Sapporo Odori ParkThe Royal Park Canvas Sapporo Odori ParkThe Royal Park Canvas Sapporo Odori Park
Check available rooms for your travel dates
We Price Match
1 night

The Royal Park Canvas Sapporo Odori Park Guest Reviews

4.5/5
Great
364 review
Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.6
Filter by:
Sort by:
All reviews(364)
Positive reviews(347)
Reviews with photos/video(146)
Loved the view(39)
Easy to get around(39)
Well designed(26)
Convenient for shopping(22)
Small room size(17)
Delicious breakfast(16)
Close to metro(12)
Tasty restaurant(7)
Negative reviews(17)
Guest User
Gallery Floor Standard Double
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very nice hotel. Location is great. Very very good.
Response from Property: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. We sincerely appreciate your valuable feedback.We are glad to hear that you had a good time with us. Our hotel is located at the center of Sapporo city and it is really easy and convenient to go around Sapporo. We hope you have wonderful time in Hokkaido here and we are looking forward to meeting you again. Thank you!All the best, Haruna,Front Desk
Show More
Anonymous User
Gallery Floor Moderate Double
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
One of the better hotels with a very good location. the view is amazing, room is clean, staff is friendly. would definitely come back here if i am in sapporo
Response from Property: Thank you very much for choosing The Royal Park Canvas Sapporo Odori Koen from among many hotels.We're grateful for you taking time to provide us with thoughtful feedback. We are very glad to hear that you were satisfied with your stay.One of the attractions of our hotel is the close view of the TV Tower from the lounge and rooftop.The view from the hotel changes with the time of day and the seasons, so we hope you will have another chance to enjoy a different view when you return.We will continue to strive to improve our services so that all of our guests can enjoy a comfortable stay.We look forward to welcoming you again.Ugaki, Front Desk
Show More
Guest User
Gallery Floor Superior Twin Park View
Stayed in Aug 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 10, 2024
The location is fine, right next to the TV tower. We are a family of 4 so the room is not very big. However, overall it is clean. The only comment is that I tried to ask for an extra blanket but it’s not available.
Response from Property: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. We sincerely appreciate your valuable feedback.We are very happy that you were pleased with the location and cleanliness.During your stay, the hotel is close to town so you can easily access delicious restaurants and tourist spots, so if there is anything you are interested in, please ask the front desk.Additional blankets are available in the rental room on the 4th floor. However, please note that they may be all rented out at times.We are looking forward to meeting you again. Thank you!Front Desk Karen
Show More
Korlerk
Gallery Floor Standard Double
Stayed in Jan 2025
Family
3 review
4.0/5
Very Good
Posted on Feb 3, 2025
The hotel is exceptionally clean and located in one of the best locations of the city. Easy to access to subways and tourism areas. We were on the family trip and found this hotel to be very comfortable. However, I would like to add-on about the attitude of the staff, I was the night time when I checked in. One of the staffs was very tough on us and not flexible to help us to solve our problems that we encountered. Otherwise, it is a great place to stay!
Response from Property: Thank you for choosing The Royal Park Canvas Sapporo Odori Park for your stay.We are very pleased to hear that you were satisfied with the cleanliness of the hotel and its convenient location.On the day of your stay, you requested a change in the number of guests from 3 to 4. Unfortunately, we only had rooms available for a maximum of 3 guests, and we were unable to accommodate your request. For the safety of all guests, we are prohibited by fire regulations from exceeding the maximum occupancy allowed in a room.As a result, we suggested nearby hotels for your accommodation, and we regret that this did not meet your expectations. While providing flexible service is a core value for us, please understand that there are times when it is not possible to fulfill certain requests.Thank you again for your positive comments about the hotel overall. We look forward to welcoming you again in the future.Nozomi, Front Desk
Show More
Anonymous User
Cabin Floor Standard Twin
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on Apr 6, 2024
At the heart of City centre. Convenient to bus stop and subway! Don't forget to check out Donguri, a tasty and delicious bread store nearby (;
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review with us.We are glad that we were able to make your Sapporo sightseeing experience a better memory.Our hotel is located in front of the TV Tower, in front of Exit 23 of Odori Station.We have a handmade map of nearby restaurants available at the front desk, so please feel free to ask if you need one.All of our employees look forward to having you visit us again.Front desk Natsumi
Show More
JenTT
Gallery Floor Standard Double
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Nice hotel, very new and chic. Lots of skin care even masks to take from the hotel staffs are very friendly. However I wish that theres a TV in the room.
Response from Property: Thank you so much for staying at The Royal Park Canvas Sapporo Odori Park.We sincerely appreciate that your valuable feedback. We are very glad that you are satisfied with our hotel. One of our concepts is the digital detox. Instead of the TV, rooms have a record player and guests would be able to have a nice experience through a wonderful music. We will keep trying to do our best to make all guests feel comfortable from now on. We are really looking forward to seeing you again. Haruna, Front Desk
Show More
Anonymous User
Gallery Floor Standard Double
Stayed in Feb 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Mar 9, 2024
the location was perfect and the hotel vibe was warm and cozy. I feel safe in this hotel. The room was small but it was comfortable. No tv in the room but you will be out and about for the whole day. Would definitely come back here but the prices are steep.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review with us.We are very glad to hear that you liked the atmosphere of our hotel and that you had a comfortable stay.We will continue to strive to provide a comfortable stay for all our customers.We look forward to seeing you again.Front desk Nozomi
Show More
Tsang
Gallery Floor Deluxe Twin Park View
Stayed in Feb 2024
Family
4 review
2.5/5
Posted on Feb 27, 2024
No information on the hotel was provided in our room. The room was extremely cramped. The space at the end of the bed was very small and we often bumped into the corners of the bedframe when passing by. The hotel staff are aware of this as they have put bumpers on the corners, but this is not an ideal solution. There was no space to plug in and place an electric kettle. The room was very hot and there were problems with the air conditioning. The staff member at the front desk with a black suit had a poor attitude. She had an unwelcoming expression and responded to our enquiries with a cold tone, as if we were disturbing her.
Show More
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.However, we sincerely apologize for the inconvenience caused due to our inadequate response.Based on the valuable evaluation we received, all of our staff will strive to improve our services so that our customers can use our hotel with peace of mind.We are currently working on an improvement plan regarding the corner of the bed.We will strive to improve the hotel as soon as possible so that our customers can spend their time comfortably.We look forward to seeing you again.Front desk Nozomi
Show More
Joone
Cabin Floor Superior Twin Park View
Stayed in Feb 2024
Other
15 review
3.7/5
Posted on Feb 18, 2024
Just outside one of the train exits. That's the main thing I like. Other than that, not much. Hotel's breakfast was nothing special. Not much amenities, and room was very very small. Not quite worth for price paid.
Response from Property: Thank you for staying with us at The Royal Park Canvas Sapporo Odori Park. We appreciate your valuable feedback. Regarding our breakfasts, it is inclueded a lot of Hokkaido ingredients. Gursts would get experience Hokkaido culture through the meals. However, we strive to make it better. Therefore, we are looking forward to see you again. Thank you! All the best, MIU
Show More
재쭌
Gallery Floor Superior Twin Park View
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 15, 2024
This is the hotel where I stayed during the past family trip to Sapporo. The room condition is good, and all the staff members are nice and friendly. Especially, the location is very convenient.
Response from Property: Thank you so much for staying with us at The Royal Park Canvas Sapporo Odori Park. We are sincerely appreciate your valuable feedback. We are delighted to hear that you have enjoyed staying with us. We hope that you have wonderful experience in Sapporo and to see you again. Thank you. All the best, frontdesk Miu
Show More
Guest User
Gallery Floor Standard Double
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
it was all good.The room wjas so clean that we could enjoy our stay there.
Response from Property: Thank you so much for staying at The Royal Park Canvas Sapporo Odori Park.We sincerely appreciate that your valuable feedback. We are very glad that you are satisfied with our hotel. We will keep trying to do our best to make all guests feel comfortable from now on. We are really looking forward to seeing you again. Front Desk Nozomi
Show More
Anonymous User
Cabin Floor Superior Double Tower View
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Great location, great service with prompt response. Especially when you left something in the room after checkout. If you plan to drive, will have to park in the parking lot near-by.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you very much for posting your review.We are very glad to receive your compliments regarding our location.At our hotel, you can see the TV Tower, the symbol of Sapporo, up close from the rooftop, lounge, and guest rooms.Please try finding your favorite place.Our hotel does not have a parking lot.We have two affiliated parking lots available. Please note that parking may not be possible depending on the type of vehicle.If you have any questions regarding parking, please feel free to contact us.We will continue to strive to further improve our services so that all our customers can spend their time comfortably.We look forward to seeing you again.Front desk Yuka
Show More
Kamrul Mahmud
Gallery Floor Standard Double
Stayed in Mar 2024
Solo travelers
5 review
2.0/5
Posted on Mar 8, 2024
Stayed 4 nights in total, no consideration for long stay, asked for a late check out but bluntly refused unless i pay an hourly rate. 11am check out is too early. No TV in the room, i was offered projector but that is joke, the room is too tiny and there is no place to mount the projector. Overall unsatisfactory stay, will not be staying here again in my future visit to this city.
Response from Property: Thank you very much for selecting The Royal Park Canvas Sapporo Odori Park.Appreciate also for taking time to share your feedback. As indicated in the policy section, hotel check-out time is 11:00,which is practiced at many accommodations in the region as well as the 1000JPY/h late check-out charge. The idea of being a TV-less hotel has been happily accepted as TV is replaced with other digital gadgets these days. We also wish our guests to enjoy a digital free environment during their holiday. Thus we placed an in-room turntable with a cool vinyl collection at Lounge. In regards to the room size, we suggested upgrading from Standard Room to Superior Room, and it was rejected.Sad to learn we didn't meet your standards, yet we do appreciate you for being our long-term staying guest. NozomiFront Desk
Show More
Nartwanee
Gallery Floor Deluxe Twin Park View
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Great location with nice view from our room. Food is okay. Parking lot is a bit far.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review.We are very glad to receive your compliments regarding the scenery and location.At our hotel, you can see the TV tower from your room, lounge, and rooftop.It is lit up at night and offers a beautiful view.We will continue to strive every day to satisfy even more customers.We look forward to seeing you again.Front Desk Yuka
Show More
KatherineCWY6
Cabin Floor Standard Twin
Stayed in Aug 2023
Travel with friends
3 review
3.7/5
Posted on Aug 10, 2023
Trendy hotel. A bit small but enjoyable. Next door and nearby are shopping centres and downstairs link to subway.
Response from Property: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you again for sharing your review with us.We are looking forward to seeing you again.Front Desk Nozomi
Show More