Chuo-ku Kita 5-jo Nishi 7-2-1, Chuo Ward, Sapporo City, Hokkaido, 060-0005, JapanView Hotel Details
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Keio Plaza Hotel Sapporo Guest Reviews
4.6/5
Great
1453 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.7
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All reviews(1453)
Positive reviews(1424)
Reviews with photos/video(418)
Delicious breakfast(233)
Easy to get around(119)
Large rooms(109)
Convenient for shopping(81)
Perfect for business trips(40)
Delicious buffet(37)
Close to airport(22)
Tasty restaurant(13)
Negative reviews(29)
Toni
Standard Large Twin Room
Stayed in Dec 2024
Family
55 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very recommended hotel. The hotel provide service above and beyond. They allow us to store luggage for few days. Location near JR station sapporo.
Guest User
Superior Twin Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Several times, good services including the trainee who carried the luggages and guide us to my room.
I wrote an compliment for her to the hotel.
Japanese breakfast was good and the view from restaurant at 22/F was excellent.
Zomo
Standard Twin Room
Stayed in Dec 2024
Couples
30 review
5.0/5
Outstanding
Posted on Jan 4, 2025
2nd time staying here!
Youβll be greeted by helpful staffs right before you enter the building, world class service all the way, theyβll even send you to the lift!
The hotel breakfast buffet has an awesome spread, tried it our previous trip, made sure to book a room with breakfast again this time π€€
Benny_traveler1122
Standard Twin Room
Stayed in Dec 2024
Travel with friends
28 review
4.7/5
Amazing
Posted on Dec 18, 2024
The location of the hotel is great. Close to JR, and convenient store is nearby. The room is spacious that you can open two big luggage and still have many room for walking. And I personally love the big window which I can watch the snow from the room.
Nicolechuuu
Standard Twin Room
Stayed in Dec 2024
Couples
9 review
4.7/5
Amazing
Posted on Dec 9, 2024
All the staff are very welcoming ~ The design of hotel is very grand. All the staff can speak fluent English. The room is super comfortable; enough space for opening two suitcases ππ»ππ» Amenities are well equipped. Highly recommend!
Guest User
Standard Triple Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 15, 2025
The service is excellent as usual. Breakfast is very good with many choices.
Guest User
Standard Twin Room
Stayed in Dec 2024
Family
3 review
3.5/5
Posted on Dec 22, 2024
Toilet stuff is bad. But I do acknowledged tht the food was good
Wai0202
Standard Twin Room
Stayed in Oct 2024
Family
5 review
4.7/5
Amazing
Posted on Oct 27, 2024
Front desk staff is very helpful. Staff noticed that when I arrived the hotel, they came out of the hotel and helped us to carry our luggage immediately. The sanitary and cleaness is excellence. I highly recommend this hotel if you want to travel to Sapporo
Guest User
Comfort Twin Room
Stayed in Oct 2024
Family
2 review
4.5/5
Great
Posted on Nov 13, 2024
Location is great, within 10 mins' walk from Sapporo JR Station and shopping malls. You can choose buffet or Japanese breakfast and the buffet breakfast has various choices of food, but I hope the Japanese one can be changed more frequently. Staff are nice and helpful and able to speak English fluently.
Mei Leng Lim
Standard Family Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 10, 2024
I recently stayed at the Keio Plaza Hotel Sapporo for three nights in a Standard Family Room on the 7th floor and was thoroughly impressed by the experience. The room comfortably accommodated our group of four, and we were pleasantly surprised to find two separate bathrooms with bathtubs, which added a significant level of convenience for our family. While the room did not offer any particular views, the value for money was undeniable.
The hotel's buffet spread was another highlight of our stay. With a wide variety of options, it catered well to different tastes and preferences, ensuring a satisfying start to each day.
A couple of logistical aspects made our stay even more seamless. We were able to return our rental car directly at the hotel, having rented from Toyota Rent-a-Car. This saved us a lot of time and hassle. Additionally, we utilized the Airport Bus service from the hotel, purchasing tickets easily at the front desk on the day of our departure. This convenience allowed us to relax and enjoy our last moments in Sapporo without any stress.
One of the most impressive aspects of our stay was the excellent service. We had purchased quite a bit of chocolate from the Royce Chocolate Factory, and the hotel staff went above and beyond by accepting and storing our delivery until we arrived a day or two later. This level of service truly enhanced our experience.
The hotel's location is another significant advantage. It is about a 10-minute walk from Sapporo Station, making it very accessible. For those interested in exploring local shopping areas, Tanuki Koji is a manageable 30-minute walk away.
Overall, the Keio Plaza Hotel Sapporo offers excellent value for money with its well-appointed rooms, great amenities, convenient location, and outstanding service. I would highly recommend it to anyone visiting Sapporo.
6/20
SUK HA CARIS
Standard Twin Room
Stayed in Sep 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 15, 2024
Nice room and rich breakfast. Enjoy my stay and would like to stay again.
Anonymous User
Standard Large Twin Room
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 15, 2024
Spacey and clean room with free bottles of water. Love amenities and eco-friendly make-up room system.
Cheuk Wai Kennis
Standard Large Twin Room
Stayed in Jul 2024
Family
8 review
4.7/5
Amazing
Posted on Jul 17, 2024
Clean and spacious room; wonderful staff services; the location is a bit far away from the railway station, but still acceptable distance.
Guest User
Standard Twin Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Very big and clean room. Near Sapporo station very convenient location with many variety of restaurants and shopping. Have direct bus from the hotel to airport. Great experience staying at Keio Plaza Sapporo
Mingming
Standard Triple Room
Stayed in Jun 2024
Family
8 review
4.0/5
Very Good
Posted on Jul 22, 2024
Clean and comfortable room. Breakfast are good and have sparkling wine to drink in the morning.