Radon Plaza Reviews

The hotel looks very new, but the facilities in the room are old and the service is not good. The room was not cleaned the next day and even the towels were not given. I barely stayed for two nights.

The room type is relatively old, probably more than ten years old. The restaurant on the top floor has a good view and food.

As a five-star hotel, the service is too bad. It is really not as good as the domestic chain hotels. The hardware facilities are average, and it is similar to the domestic three-star hotels

The room is clean and hygienic, the various facilities and equipment are in good operation, and the parking is very convenient. It is first-class in the Bosei-Herzegovina area!

Very well located in a quiet area and excellent welcome and service

As a frequent traveler to Europe, where I've stayed in various hotels, I'll say that this - The hotel is solid, but not necessarily a 5 star hotel (Trust me, I've stayed here twice). The front desk staff are very friendly, but not all equally trained or aware. The best front desk agent I dealt with at this hotel is Asad - If I'm getting his name right - I would even go as far and call him a model employee! A standard of service from him that genuinely carries 5 Star Hotelier service. Breakfast was the typical European style buffet and an had okay verity, but was not WOW. Room was clean and spacious as always. The location was good for me, but if your looking for something near the old part of town, this may not be the location for you. Otherwise no other hotel in Sarajevo can compete with the size of the room and readily available parking as this hotel and its location carries. While the rooms are definitely starting to look tired, they're well maintained otherwise. I look forward to coming back a third time to this property.

I will give an honest review here, since we have stayed in hotels of all different categories all over Europe (and other places). This hotel is categorised as a 5*, but is deffinitely far from this. I will begin with it’s location, which is ok, close to shopping centres and Ilidza (both about 5min drive) and about 10-15 minutes drive from Bascarsija. About parking space, hotel does offer one, but it’s payable and not the cheapest for BIH. Reception area looks nice, reception STAFF also nice, no complaints about that. Hotel room is ok, it was a bit colder temperature..problem with heating I guess, but enough space, nice view, there is everything you need and what is supposed to be in a 5* hotel. The only thing that bothered me was bathroom, which was definetly not clean enough and should really be renovated . We stayed here three nights on B&B. Now about the breakfast..dining room looks nice, great views up there..STAFF greets you Good morning and everything and then a few minutes later you hear them loud cursing and talking unapropriate in front of guests. Is this for real?? In a 5* hotel?? About the food..eggs cold every morning, and I mean every morning. Not a lot to choose from, especially vegetables-low budget, nothing fresh. In general breakfast very poor, but ok, since we are not fussy we could find something.. Pool is not in function. Gym is O my Lord…Scarry Movie, and I mean that. Last year we stayed in Hotel Hills, which is in Ilidza and these two hotels cannot compare in any way…If you want to stay in Sarajevo in a real 5* hotel I recommend hotel Hills, which will satisfiy the most picky guest I am sure. To Radon Plaza I would give a 3* maximum. It is way bellow 5* standard in every category. We only stayed here because there was no room available in Hills in our period of staying and thought it would be a nice 5* substitute to our first choice, but we will definetly not return to this hotel.

I stayed here for one night earlier this week as part of a coach trip. When I opened the door to my room, my jaw dropped open! I couldn’t get over how amazing it was! Huge! The bedroom/lounge area is in one large room, the large bathroom, which has a bath, a shower in the bath, toilet, bidet and two sinks, and a good range of gorgeous smelling toiletries. I was particularly grateful for the body lotion. After a few days on a coach, the air con had started to affect my skin. The moisturizer definitely helped! :) There’s also a lobby area with a walk in wardrobe (the mirror slides open) which contains spare toilet paper, dressing gowns, slippers, a safe and things. The views over Sarajevo are simply stunning (my room was on the 8th floor). The restaurant is on the top floor (15th) and is a revolving restaurant. The food was lovely. We had chicken soup for starters, meat in sauce with vegetables for the main meal, and orange cheesecake for dessert. Breakfast the following morning was amazing! There was a huge choice - nearly everything you could think of! Staff were friendly and professional. I highly recommend this hotel, and very much hope to come back one day.

We were placed here overnight by the airline due to a cancelled flight, so I don't have any comment about prices. It was a very pleasant short stay. Very large and clean room and bathroom. We had complimentary dinner in the rooftop restaurant that rotates and served a set menu, but it was good. The service was quite slow, not sure if that's usual or because there were a number of people off the plane that were there. Breakfast also complimentary in the rooftop restaurant and buffet style. They have a shuttle to and from the airport and I'm not sure if it's free or not, the airline also would have covered that. There's a small spa facility with excellent prices - 60 minute massage for €26

Very nice clean hotel with such very helpful staff. I would like to thank the staff on reception in particular for their help. We had dinner one night in the revolving restaurant which was delicious. Breakfast is also served there which was excellent, lots of choice. The bed room was very spacious with a very comfortable bed, big bathroom and dressing area and as it was on a circular it had amazing views. Only issue was the lack of a swimming pool, this was extremely disappointing as I was on a retreat I was really looking forward to swimming and this necessitated taking a taxi to local spa. Also, its a bit of a way to Sarajevo old town which I loved but there are lots of taxis. Overall really good but no pool makes the rating down for me.

I need to be honest that I was very disappointed by this hotel as I cannot imagine how this is a 5 star hotel. Except for one very nice and friendly welcome at the reception desk upon arrival I cannot say that I was happy with the hotel. One of the biggest problems was that I did book this hotel because of the apparently giant spa area, which was closed during my stay there. Apparently this isn’t a one time issue, as I found out the spa is regularly closed. I don’t understand why this cannot be stated up-front via email notification and why I didn’t receive any compensation for this problem. I booked the Radon Plaza specifically because of the spa area, otherwise I would have never stayed at this hotel to be honest. One of my worst revelations was actually at the breakfast. I haven’t seen such a gross and disgusting breakfast at a 5 star hotel in Bosnia and I have seen quite a bit now. There was no napkins or silverware to take the items from the buffet, people were using their bare hands. It was just disgusting. The waiters weren’t very friendly either, I had to take my silverware from another table.