Guest User
August 24, 2022
#negative #I was disappointed with the Value for Money, Mosquito Control Measures, Corridor Soundproofing, Nearby Activities, Nearby Restaurants, Room Size; Summary: If you don't want to be intimidated by the deposit and then get angry, absolutely don't live.
First of all, it is very wrong to collect the deposit. Obviously, most hotels in the United States only use credit cards to collect the deposit, but this hotel strongly recommends that we pay the deposit in cash (in fact, it is to prepare for the non-refundable deposit later). At that time We paid cash.
Then when we checked out the next day, after the hotel staff came to check the room, they began to blackmail us, saying that because there was water outside the bathroom door, and then the wall outside the bathroom door would be damaged if it got wet, so they wanted us to compensate.
Why do we think it is extortion?
First, we have stayed in so many hotels, and we have never seen any claim for compensation because of water on the bathroom floor or outside the door, and this hotel has a shower room instead of a bathtub, and the floor of the shower room is covered with water-proof tiles. It is very short (about one slipper height), and the shower in the bathroom has a large amount of water, so no matter how you wash it, water will spill out.
Second, as a hotel, how can you install a wall that will be damaged by water at the entrance of the bathroom, not to mention the situation that the water overflows, won't the water vapor come out of the guest after taking a shower to damage the wall?
What makes me think that the hotel is a repeat offender is that after they talked about the problem of water seepage, they immediately said that the damage to the wall must be more than 500 dollars, but because he felt that they were also responsible for this situation, so he only deducted us. The deposit is only $100. After we were talking with him, he called the cleaner to dry the ground, and it was too late for us to take pictures and leave evidence.
After that, the process of discussing this matter with the hotel manager was also very unpleasant. First of all, we said that the bathroom would leak water outside the door, and your shower room design also has problems. He said that we should tell him about this problem when we check in and then apply for a replacement. house. Then I repeatedly emphasized that this is the law of Florida, and said that they would call the police to arrest us. I very much suspect that this routine is to bully new tourists who come to the beach, even the yellow race. First, the cash deposit is charged so that you cannot let the bank intervene and freeze, Then it is bullying you need to hurry, worry about trouble, don’t want to call the police, and finally intimidate when you encounter difficulties. We don’t know how many people finally admit that they are unlucky and give up their deposits.
By the way, in the end, we wanted to ask him for an instruction manual and a proof of the reason for the deduction of the deposit, but he only gave the proof of the deposit collection, and refused to sign and seal it.
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