Olive Tree Hotel Pattaya

Highly not recommended for travelers First let’s talk about their advantages: they have a very stylish and beautiful swimming pool This is also the only advantage I think I rarely give negative reviews, but the service and cleanliness of this hotel are really terrible. First of all, when we checked into the room, it was very stuffy, so we immediately turned on the air conditioner and turned the air volume to the maximum, adjusting the temperature to 16 degrees, but after 20 minutes it was still very hot. We were sweating like crazy in the hotel room I checked the air outlet and found that the air temperature was warm, so I called the front desk to ask if I could change rooms. As a result, the counter staff said in English: Wait~ And he seemed to be talking to the person next to him, so he hung up the phone directly. At a loss, I called again and asked why the other party hung up the phone. I was worried that he didn't understand my needs because of the language problem, so I asked him in English: "Excuse me, do you speak English?" As a result, the other party answered me directly in English: No! Just hung up the phone again! I was very dumbfounded at the moment. I have traveled so many times and this is the first time I encountered this kind of service attitude. I am very sure that the other party can speak English because I also communicated in English when I checked in. The other party also explained it to me in English. Soon after, the receptionist came over with a key. Let's move to another room and tell me that the air conditioner will not work until 30 minutes This room turned out to be scarier Not only was the balcony full of bird droppings, it looked like it hadn’t been cleaned for a long time. And the air conditioner is not cool either Considering the hygiene issue, I feel that since the air conditioner issues are the same It's better to go back to the original room, at least the view is better When I opened the quilt that night, I found a lot of hair on the bed. This is obviously because the sheets were not changed, which is very disgusting. Next, the breakfast part is more classic. We spotted a giant American cockroach in the middle of our meal The waiter used a rag to scratch it, but the rag was not cleaned either. Just wipe the table! I almost vomited and had no appetite at all. I think this hotel is a pity It has a beautiful appearance, but lacks management and basic service quality internally.

พนักงานต้อนรับ งง อะไรอะไรไม่รู้ พนักงานบริการที่จุดอาหารเช้าพูดคุยเสียงดัง อาหารหวาน ใครชอบรสหวานก็จะอร่อย หวานฉ่ำ แม้ข้าวต้มก็หวาน สิ่งที่ควรหวานเช่นผลไม้กลับไม่หวาน

Very good compared to the price paid. The environment, the room, easy to travel, there is a balcony, I like it very much. I can go out and chill, listen to music or work comfortably. 🤍