Residence Inn Portland Scarborough

Terrible Marriott—-do not stay here! They should be ashamed at condition of units and price they charge. We had a studio with a queen size bed. All the units are in serious need of an updating. Rooms are dingy and were not clean, there were stains on carpet, couch, etc. Kitchen pots included one medium sized frying pan with 2 covers that did not fit. No other pans in kitchen. Dishes and silverware were not plentiful . Microwave was tiny, barely could fit a small casserole dish in it that I had brought. No oven, only 2 small stove top burners. Mattress on pull out couch was so thin, you could feel the springs coming through. They were not generous with towels, kitchen supplies ( for example, detergent for dish washer was enough to run it once only), soap, etc. Indoor pool was the size of a large hot tub without the heat or bubbles. They had one grill available to use which appeared to be 30 years old, was rusty with filthy grates and no utensils supplied. They charge an additional $5.00 a day to park. The only pluses were the free breakfast every morning which was very good with multiple choices and free cookies and snacks were available in afternoon. Also the kitchen and front desk staff were very pleasant. Of note, we were planning to stay there for a 5 day baseball tournament which was cancelled after 2 days due to rainy weather and they did allow us a credit for the 2 nights we did not stay. Sadly, we were expecting much better from Marriott overall.

The property serves a purpose but it is very tired and could use a freshen up.

ALL the staff were great!!!

Very nice staff. Room was VERY smelly with cleaning products. Smelled like there hasn't been fresh air in that building in years. Also the pool was too cold for even my kiddos to swim in :( Front desk staff was very nice, though.

Location was easy to find and near everything - restaurants, grocery stores, shopping, etc. It was clean and quiet, the staff was friendly and helpful. Amenities were great, they had free breakfast in the morning and cookies & hot chocolate at night.

Not too impressed with this place... the rooms need serious updating. Our bathroom had stains and dirt. Beds were very comfortable but the pillows were terrible. We had a room with kitchen and pull out sofa. Sofa was AWFUL.. you could feel the metal through the mattress, our couch was stained, the kitchen had barely any cookware. Plenty of better hotels around

This property was extremely dirty. When we checked in the room was not clean. The bedsheets had a huge crusty stain on them. I would never stay there again.

The only thing that upset me was i came here because of the picture of the hot tub on your site and when i got here i was informed that it had been taken out..the pictures shouldn't be there if there is no hottub..

All the pros for this property- location, comfort of the units, included breakfast- are largely offset by subpar housekeeping and maintenance.