Steigenberger Airport Hotel Amsterdam Reviews
Steigenberger Airport Hotel Amsterdam
Stationsplein Zuid-West 951, Schiphol, 1117 CE, NetherlandsView Hotel Details
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Steigenberger Airport Hotel Amsterdam Guest Reviews
4.3/5
Very Good
47 review
Verified reviewsLocation4.1
Amenities4.5
Service4.3
Cleanliness4.3
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All reviews(47)
Positive reviews(45)
Reviews with photos/video(11)
Awesome stay(18)
Great service(11)
Clean and tidy(8)
Awesome rooms(7)
Close to airport(6)
Offers pick-up/drop-offs(5)
Easy to get around(5)
Negative reviews(2)
Kevin
Superior Room
Stayed in Aug 2024
Family
9 review
Great
Posted on Aug 16, 2024
Very good
Response from Property: Dear Kevin,Thank you for your feedback! We’re delighted you had a very good experience at our hotel. We look forward to welcoming you back on your next visit!Kind regards,Erwin M. BruynGeneral Manager
Guest User
Superior Room
Stayed in Jul 2024
Business travelers
2 review
Outstanding
Posted on Jul 10, 2024
Fantastic hotel, amazing service, excelent breakfast, and really nice and quiet rooms. Absolutely recommended
Response from Property: Dear guest,Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience at our hotel. Your kind words about our service, breakfast, and rooms mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay.Kind regards,Erwin M. BruynGeneral Manager
Cyrus77
Deluxe Room
Stayed in Mar 2024
Other
1 review
Posted on Mar 30, 2024
Breakfast should be include for all ,it’s a shame to ask people room number and get 3o euros for one breakfast
Guest User
Superior Room
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jul 3, 2024
Lovely clean, comfortable and efficient hotel for an overnight stay.
Response from Property: Dear guest,Thank you for your positive feedback!We're delighted to hear that you found our hotel lovely, clean, comfortable, and efficient for your overnight stay.We look forward to welcoming you back in the future!Kind regards,Erwin M. BruynGeneral Manager
Huda H Hk
Superior Room
Stayed in Aug 2023
Couples
3 review
Posted on Aug 19, 2023
This was the second time I visited the Netherlands and the second time I stayed at this hotel as my first stay was in 2017. I will not hesitate to stay there again when I visit the Netherlands in the future. The hotel made my trip in the Netherlands more enjoyable. Thank you to the Turkish receptionist. She was helpful. Very thanks to the hotel for providing the organic water in the hotel lobby which is offered free of charge.
كانت هذه هي المرة الثانية التي ازور فيها هولندا والمرة الثانية التي اقيم فيها بهذا الفندق حيث أن اقامتي الأولى كانت في عام 2017 لقد لن اتردد بالإقامة فيه مرة أخرى عند زيارتي لهولندا بالمستقبل لقد جعل الفندق رحلتي في هولندا ممتعة أكثر ، شكرا لموظفة الاستقبال التركية كانت خدومة جدا وشكرا للفندق لتوفير الماء العضوي بهو الفندق الذي يقدم مجانا
Guest User
Superior Room
Stayed in Oct 2023
Business travelers
1 review
Posted on Oct 12, 2023
Great interior
Very poor and bad communication regarding to how they deal with complaints.
Amateurish room service service and digital set up
Waited two hours on a night pizza that did not arrived because it seems they had no “chef” available that could heat up the night snack?
Breakfast room service also taken care of in a way like this is being an assignment of grade 1 of the hospitality school.
Guest User
Superior Plus Room
Stayed in Aug 2023
Couples
14 review
Great
Posted on Aug 26, 2023
It was an amazing experience. The free spa and pool was really good and we enjoyed it a lot. I also became a member of this Hotel for special rewards. It’s absolutely worth staying in this hotel and the branch.
NOEL.Chow
Superior Room
Stayed in Jun 2024
Travel with friends
12 review
Posted on Jun 16, 2024
okay !
Response from Property: Dear guest, Thank you for taking the time to provide your detailed feedback. We're glad to hear that you were satisfied with our amenities.However, we are concerned about the low ratings for cleanliness and service. This is not the standard we strive for, and we apologize for any inconvenience you may have experienced. We take your comments seriously and will address these issues with our team to ensure improvements are made.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Erwin M. BruynGeneral Manager
Guest User
Superior Room
Stayed in Aug 2022
Solo travelers
1 review
Very Good
Posted on Aug 20, 2022
perfect
Anonymous User
Deluxe Room
Stayed in May 2024
Business travelers
28 review
Outstanding
Posted on May 30, 2024
The hotel is located next to the airport, and there is an airport shuttle bus directly to the airport, which is very convenient. Next to the hotel is the canal and forest. The environment is beautiful, comfortable and pleasant.
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Response from Property: Dear guest, Thank you for your feedback!We are delighted to hear that you found our hotel's location convenient with the direct airport shuttle service and that you enjoyed the beautiful surroundings of the nearby canal and forest. We strive to provide a comfortable and pleasant environment for all our guests.We look forward to welcoming you back soon.Best regards,Erwin M. BruynGeneral Manager
Guest User
Junior Suite
Stayed in Apr 2024
Travel with friends
5 review
Outstanding
Posted on May 20, 2024
It's quite good and big. The free water every day is very good! And there is a shuttle bus to the airport every half an hour, which is very convenient. The attitude of the service staff is also very good!
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めんとす
Superior Room
Stayed in May 2024
Travel with friends
3 review
Outstanding
Posted on May 6, 2024
There is a free shuttle bus from Schiphol airport every 30 minutes, which was convenient.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your feedback.We're delighted to hear that you found our free shuttle bus service from Schiphol Airport convenient, with departures every 30 minutes.We value your feedback and hope to have the opportunity to welcome you back in the future.Best regards,Erwin M. BruynGeneral Manager
Stella Charlotte
Superior twin Room
Stayed in Mar 2024
Travel with friends
4 review
Great
Posted on Mar 20, 2024
A very nice hotel, at a good price with very good services! A little far from Amsterdam center but everything went well!! ☺️
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Guest User
Superior Room
Stayed in Aug 2024
Couples
8 review
Outstanding
Posted on Aug 18, 2024
The room was very satisfactory! Very good, very close to the airport, with free shuttle bus, and very good environment. There are also slippers inside. No toothbrush or toothpaste, please bring your own
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Response from Property: Dear guest,Thank you for your positive review! We're glad to hear you enjoyed the room and found the location and shuttle service convenient. We appreciate your note about the amenities; indeed, we recommend guests bring their own toothbrush and toothpaste. We hope to welcome you back soon!Kind regards,Erwin M. BruynGeneral Manager
Kpioeugns
Superior Room
Stayed in Jun 2024
Business travelers
2 review
Great
Posted on Jul 3, 2024
Great room, great bed, friendly staff, delicious breakfast. The room is comfortable and gives a luxurious feeling.
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