Skyler
August 6, 2024
Rating: 2/5
I recently stayed at the Three Palms Hotel in Scottsdale, Arizona, and it was quite an experience. The staff was okay, but the overall stay left much to be desired.
On the day of my stay, the power went out around noon and didn’t come back on until 10 PM. This was a major inconvenience, especially since no one informed me that I could switch rooms until 5 or 6 PM. Even worse, I wasn’t given a key to my room during the outage, so every time I left, I had to find a member of management to let me back in. This was incredibly frustrating and not accommodating at all.
Overall, the lack of communication and the inconvenience of not having a room key during a prolonged power outage significantly impacted my stay. I hope the management can address these issues for future guests.