FLJ1975
July 5, 2024
This was not a good experience for me and my family. The front desk support was not there, and the hotel does not seem to be family friendly. I called the front desk at 11:00 pm , no answer. I went downstairs to ask for help with the noise, but no one was at the desk. They may not be able to control the fact that people came to this hotel to party, but they can control their response. I continue to hear running, stomping, and laughing as I write this at 1:00 am. I’m guessing that the hotel staff can’t get the people above me to stop. I have a four hour drive first thing in the morning, and this does not seem fair. Is there a protocol for this? It is after hours and people are still loud. If you want to party, maybe this is the place to be. If you want to get some sleep, definitely not. This has been a very bad experience for me and my family.