Boardwalk Sand & Surf Beach Hotel Oceanfront

Property owners advertise this run down youth hostel as a 4 star hotel and gouge customers for $300+ a night. Rooms do not look like the online photos. Room was shockingly run down. Room smelled horrible- very strong mildew and MJ smell. No towels- website does not state one has to bring their own towels. Beds were hard and lumpy. Bathroom was filthy. Management offered another equally awful room. Management unwilling to give even a partial refund. I emailed the owners a week ago and have not received a response. Do not stay here. Your car is a safer and cleaner place to than this.

We booked the reservation and listed the people staying with us (4 adults...myself and my husband and my parents, oland our 12 year old triplets). We also specified that we had two small dogs with us (a pug and a small mixed breed). We paid a 50% deposit at the time of booking and the reminder email we received the day before checking in, which reflected the balance due as the remaining 50% ($290). We arrived at 4pm on Sunday, July 7th and we're told that the room we booked (3bedroom apartment) was not sanitary and we would need to upgrade to two rooms to accommodate us. This would cost an additional $150. We were not hally about it and saw others entering the room that we thought we booked. It looked like they double booked and then forced us to upgrade. We were also told that the room was not ready. We went to the room and there were people eating inside of it. We were not able to get into the room until 6pm and we were very frustrated as we wanted to spend the hour on the beach since we were only staying for two nights. Upon entering the room we found a disaster. There were melted electrical sockets, beds that have nit been replaced in 50 years, a shower that did not open unless tmypu had someone else there to help lift the door while pulling out. There was hot water and cold water, but no mixing of the two to get a warm shower. The drain in the shower was broken, the entire water supply to the shower shifted 3 inches from side to side. The sink did not drain unless you took put the stopper, the toilet ran all of the time, he TV did not work, the microwave did not work, and the refrigerator only frozen items. There was a lofted bunk bed that no one could use because it shook and moved so much we felt it was unsafe for a child to sleep in. The towels smelled terrible and we had to use our dirty beach towels and use the shower next door. The second room had air-conditioning in one room, but not the other and the sink did not drain at all. The baseboard trim was also falling off and there were bugs squished on the bathroom walls. There was no privacy and the landlord or cleaning staff would enter the unit without warning numerous times. We continually locked the outside door, and they continually entered with a key and without knocking. I was stepping out of the shower and came out to a random man standing in the walkway as I was in my underwear. We complained about all of this and nothing was done. Last night a worker came by and said they needed to add a pet fee. We inquired about all of the broken, unsanitary, and unsafe items in the unit and we're told that the pet fee would be waived. Upon checkout, we were told that a $160 fee for the dogs was added on. This fee was not mentioned at booking, when speaking on the phone with them the day prior to checking or when checking in. Everyone there was smoking on the deck or in their rooms and the stench was horrific for everyone in my party. What was supposed to

No hot water, dishes dirty microwave plate dirty with pizza cheese melted on it But location location wonderful, it was a typical shore hotel

Worst stay ever. If I had to say something good about this property, it was that the front desk staff allowed me in the room early. The rest went downhill from there. The room was filthy come on the floor sand all over the floor. Hair is on the floor. I don't think it was even cleaned. Hair in the shower. A broken spoon with some kind of food on it in the closet and the closet smelled like pee. There was something else in the closet. I didn't know what the heck it was. On top of everything, after 9:00 at night it was extremely noisy and people partyed until 4:00 in the morning when I finally decided that after the first night I was going to was going hightail out of there even though I paid for two nights. I called the motel around 8:30 a.m. after I left I told them I couldn't stay there because it was so disgusting and the only response I got from the woman who answered was oh I'll let the owner know. I haven't heard back from anyone. I haven't gotten any money back and I will never ever stay here again. If you like slumming it and partying all night and dirty beds then this is the perfect place for you. Otherwise steer clear.

I booked the “grand room” with four bedrooms for a family vacation. I should have known it sounded too good to be true. What I got was a hallway in a basement that anyone could walk into from a side door on the building that had four separate rooms and one bathroom in the hallway. The doors each had their own key and no joke, if someone needed to use a bathroom off the street there would have been nothing preventing them from using this one. It definitely did not feel safe to be there with kids when there were other people in the hallway at random. The pictures of what I booked made it look like you Could see outside. My basement window was against a concrete wall. One of my kids found a broken off finger nail in the bed and the whole place just felt super dirty. The door also looked like someone tried to kick it in at one point and was pretty sketchy. When I told them this wasn’t what I booked, they acted like ********** advertised it wrong and that wasn’t their problem. The only good thing about this place was the location, but even then I don’t think it’s worth it. This place is sketchy at best.

Upon arrival we walked into the room and there was garbage and a sock in front of the room. Once i walked in the room there was sand and a dorito on the floor. The smoke alarms were gone the phone did not work. The water pressure was terrible and the water was COLD. The convenience was being on the board walk.

Horrible beds... roaches... and most of all any time we left and came back the key didn't work on the door!!!

I DECIDED TO VISIT SPICY'S IN THE EVENING TO SEE IF THE NIGHT LIFE WAS BETTER THAN DAY. TO MY SURPRISE THE ENTERTAINMENT, AS WELL AS THE FOOD WAS GREAT. THE BARTENDER, MARY, WAS PLEASANT AND TOOK MY ORDER IMMEDIATELY. IT WAS BROUGHT TO ME RIGHT AWAY AND WAS OUT OF THIS WORLD. IT WAS TASTY AND MARY KEPT ASKING ME IF I NEEDED ANYTHING. WHAT AN ASSET SHE IS TO THE ESTABLISHMENT! SHE IS INFORMATIVE AS WELL AS A FRIEND TO ANYONE THAT COMES IN. THE ENTERTAINER, BRYAN BREATHES, WAS SCHEDULED TO PLAY. WHAT A TREAT THAT WAS! BRYAN TOOK SO MANY REQUESTS AND PLAYED THEM FOR THE AUDIENCE. HE IS SO ENTHUSIASTIC ABOUT HIS MUSIC THAT HE MESMERIZES THE AUDIENCE WITH HIS DIFFERENT ARRAY OF SONGS. THE AUDIENCE IS SPELLBOUND WITH THE WAY HE CONVEYS HIS MESSAGES IN HIS SONGS. HE USES DIFFERENT TEMPOS AND LEVELS IN HIS SONGS. ONE WOULD THINK THAT THE MUSIC IS BEING PLAYED BY SEVERAL PEOPLE, BUT IN FACT, IT IS ALL COMING OUT OF BRYAN MOUTH. BRYAN UTILIZES HIS TECHNIQUES WITH THE AUDIENCE AND INVOLVES THEM WHILE HE IS PLAYING. MARY, THE TALENTED BARTENDER, DID A SKIT WITH BRYAN WHILE HE WAS PLAYING. MARY WANTED HIM TO EAT SO WHILE HE IS PLAYING , BRYAN GAVE HIS FOOD ORDER TO MARY. WHAT A UNIQUE WAY TO PLAY. BRYAN CAN DO MULTIPLE TASKS AT THE SAME TIME AND GOES ON WITH HIS MUSICAL TASK AT HAND. BRYAN RECEIVES A LOT OF COMPLEMENTS FROM HIS AUDIENCE. HE IS A NON-STOP ENTERTAINER THAT CONTINUES TO SERVE HIS PUBLIC. HE IS LIKE THE "ENERGIZER BUNNY" THAT CONTINUES TO GIVE HIS PEERS THE UNIQUE SOUNDS OF THE MUSIC WORLD WHICH BRYAN CONTINUES TO PROJECT IN HIS MUSICAL PLANNING FOR THE EVENING. PLEASE VISIT SPICEY'S FOR AN EVENING OF FUN. ENJOY THE MUSICAL TALENTS OF THE ENTERTAINER ALONG WITH MARY WHO PARTICIPATES AT RANDOM WITH BRYAN. KENNETH BOWDEN

My dog died the day after my reservation was made, and although it was non refundable, they refused to refund any part of the pre-paid amount. It is just bad business and honestly one night - one night was all that would have been lost to them. I’m sad to see that in a pet friendly establishment, the actual death of the pet wouldn’t even create an exception. Shameful. Truly.