Hotels near Van Holten's Sweet Shop, Seaside Heights

We had a great time. The service in the Coral ballroom was excellent. The pool was clean and warm. The bartender was great. Our rooms were clean and well appointed and the pillows were comfortable. Our event was great and the overnight stay was very good. Thanks to all

This was our one chance to get away all year. We arrived on Tuesday, August 22 and left on Friday, August 26. The cost was $464.94 for the three nights. We arrived a little early, the lobby was a little run down, and we were put into room 112. No amenities: hair dryer, iron, ice bucket or coffeemaker. The room was not new by any means: the fridge worked but the seal was cracked, the surface under the fridge had definitely been wet many times and you could see the press board where the veneer was missing. The light as you first came in was broken. Room was fairly clean. The man at the front desk took about 20 minutes to find an ice bucket, wash it, find a liner and then brought it to our room. He tried to give us service. We had dinner in Christopher’s Pub on Tuesday. Good food, bartender was excellent, a nice home town feel to the place. Wednesday, we went to the beach and then came back to shower. No water in the shower. We had to get a new room, move all our stuff and then finally shower. The second room, 116, had the 4 amenities mentioned above, the light worked and the shower worked (cold water). We went to the Pub at 7 and a man was yelling at the bartender to close up. I asked the woman at the front desk for a good local restaurant recommendation. Her reply was to google it. Usually, we’re able to get a recommendation and get something good off the beaten path. Ordered in Chinese. Thursday, went to the beach. Shower water was fine. Ate in the Pub. Open mike night was okay. The food was not nearly as good. We figured out that this is a welfare hotel. There is no housekeeping. People put their garbage and dirty towels out in the hall. I had to go to the front desk to get towels, no facecloths available. The breakfast options were about what you would expect: cold cereal, waffle maker, Danish, coffee. One girl was sitting at the table with a blanket draped over her head. You could tell many of the guests were not paying guests. We had packed our own yogurt and fruit so we only got coffee (had to the first morning as we had no coffeemaker) and went back to the room. We were not expecting the Ritz, but were expecting some service and friendliness from the front desk. We got no service other than the man with the ice bucket. This was our one time to get away all year and I had a good time outside of the hotel, but inside was very disappointing. We will never come back. Makes me wonder about the quality of the Wyndham chain.

The Management and hotel staff need a lot of education on respect, privacy, courteous behavior, empathy, and taking responsibility when wrong doing is involved. I wrote a review and it was sent back to me saying for legal reasons they could not post. Very confusing. I went there for my birthday with my mom and sister. It was also a last hurrah before starting chemotherapy. Here were the issues: 1. Musty smell in the rooms 2. Large alive BUG near TV 3. Staff walking in our room without knocking or announcing themselves 4. The rugs are extremely old and fraying and dirty 5. The bottom of the curtains were filthy. When I tried to address it with the staff they become defensive saying it was because we had concerns about the room and they came to check instead of apologizing and saying who they were. Went to the front desk to complain about staff just coming into our room while I was lying down and thought it was my sister and mom coming in the room and when I opened my eyes it was a strange man. It was frightening and disconcerting and I got off of the bed and asked what happened to knocking. The man told me that he thought the room was empty since my mom and sister were at the front desk addressing the concerns. I explained that we were registered as three. I was told by the front desk staff that it was the manager who was concerned, so he entered our room. Nobody seemed to get that no matter what the reason, one should knock and announce yourself before opening the door to a patron's room. It only takes a few seconds to do that. There was no apology for the invasion of privacy. That is my biggest complaint. They just seemed to feel like it was ok to just not knock or announce themselves. In fairness, the beds were comfortable and bathroom clean. The restaurant and bar area was nice. However, it was hard to enjoy these things while the other issues were present. We were provided with a different room. But that one still was smelly, but at least no bugs.

I really hate having to do this, but they quite literally left me no other option. TO THIS DAY, they offered us no resolution. Mick Murtha and Sheraton Hotels Eatontown, New Jersey sabotaged my wedding. If “sabotage” sounds like a strong word, it is. And yet, it is the most accurate and objectively true term to describe what Mick Murtha and Sheraton Hotels did to my wife and me. One (1) week (ONE WEEK) before our wedding day, we found out that our entire hotel block (which we had booked almost a year prior, mind you) had all been given away. My wife and I, as well as ALL of our guests (well over 100 people) literally had nowhere to stay. ”Computer error” is all Mick Murtha offered as an explanation. But here’s the thing. Computers don’t make mistakes; PEOPLE do. Not only did Mick Murtha never explain to us what actually happened, never take accountability or apologize for his unbelievably egregious mistake, never offer to remedy the situation in any way whatsoever, but initially, he also tried to NEVER EVEN TELL MY WIFE AND I THAT THIS WAS GOING ON. Yes, you read that correctly. With our wedding LITERALLY one week away, when Sheraton Hotels and Mick Murtha realized that an entire wedding block (over two dozen rooms) had been double-booked over due to a Sheraton staff member error - OH, excuse me; I mean a “computer error”… he did not even contact THE BRIDE NOR THE GROOM. We had to be the ones to reach out to HIM, once we started receiving a barrage of calls and text messages from concerned friends and family members. Forget about basic hospitality; this was a level of apathy and disrespect that borders on criminal. You see, SOME (but not all… because why would Sheraton Hotels be accurate or hospitable about a single thing??) of our wedding guests had started receiving emails letting them know they no longer had a room. One week before our wedding. And the bride and groom were never even notified by the hotel. Unimaginable, and genuinely disgusting. Eventually, many of our guests were moved into the Double Tree in Eatontown. Mick Murtha and The Sheraton were no help with this process whatsoever. Truthfully, they made matters even worse, even MORE convoluted and stressful, by suggesting that we move everyone into a much lower-star hotel which didn’t even have a bar. We had tried to explain that we really needed a bar at the hotel, as this would be where our afterparty would be held. But Mick Murtha and Sheraton continued with their nonstop disrespect and uselessness, so my wife and I did our best to remedy the situation on our own. In the end, no acceptable resolution was found. We had guests spread throughout three different hotels, which disrupted the shuttle route, the afterparty, and our entire weekend. But the worst part was the stress that my wife and I had to deal with thanks to Mick Murtha and Sheraton. On top of everything else going on in our lives and desperately trying to finalize our wedding planning… to add THIS on top of it

I switched to this hotel for a weekend business trip at the last minute from one down the street, and I am SO GLAD I did. This property has an amazing staff (Shout out to Kyla and Gigi... you two are AWESOME!) and it's super clean. Everything was in good repair during my stay. There was a little wear on the piping around the front of the couch cushions if I'm nit picking, but the room was spotless, the bed was comfortable and the HVAC was just right. If I had to change one thing, I would like a slightly larger fridge, but the small fridge that was there kept everything super cold to the point that it almost froze. The first night I was there, I had a couple of drinks in the lobby bar, and I talked to Kyla and Gigi. They are nice people and I had a great time hanging out with them. Then next night when I returned from work, they were at the front desk, and as I walked in they both lit up and said my name! That kind of personal relationship is hard to forge at your regular Wawa, I definitely didn't expect it at a hotel I was staying at for 3 days. It honestly made my trip. This attitude extended to the rest of the staff as well. You couldn't walk in or out without the front desk staff or manager greeting you, and the maintenance staff said ”Good morning!” if you passed them in the hallway. Even the guests seemed friendly, greeting each other in the halls. All around good vibe, and I will definitely stay here again next year.

My family and I stayed over Labor day weekend- one night to attend a family wedding. We took one of the most expensive rooms- a suite- because we were 4 in a room and all the other rooms had been taken by the bridal party and other travelers. When we arrived the elevator was out our entire stay. We had to walk up and down the stairs in our dresses and high heels. Although we took a suite and the hotel was aware how many people were staying in the room there were pillows, blankets and towels for only 2 people. They brought up more when we called the hotel desk. This was just not what we expected when taking an expensive room. The fact it was Labor Day weekend is no excuse. They appear to have been short staffed because I tried to speak to a manager and none were around. I was told to call back to see if they would make an accommodation on the room rate. I called the managers several times and there isn't even an answering machine. They simply never pick up. I wrote several emails to Holiday Inn Corporate and also received no response. The hotel itself is clean enough. The suite is decent enough if they stock it properly. But there is a lack of help and if you encounter a situation as I did you won't get satisfaction. I think this has soured me on Holiday Inn.