Nicholas
May 1, 2024
2 Star Experience, 5 Star building.
Very disappointing.
5 Star building, 2 star experience.
Wonderful location in the Chateau Sedan, but a terrible meal and issues with the cleanliness and condition of the room.
Meal, 5 course "Le Menu Decouverte". The Tartare was poorly prepared and almost frozen and without any seasoning.
Pork Picanha was completely inedible. Looked like it had been left in the sous vide bag.
I gave up at that point as the kitchen clearly wasn't able to present edible food that evening. I could see other diners having issues too.
Raised the issues with the waitress, but nothing was done.
The two worst plates of food anyone has put in front of me for years.
Communal areas are beautiful but the room had peeling paint, black mold in the bathroom, the extractor fans didn't work nor did the safe because batteries had been left in it for years and corroded.
The Fort walls may be a metre thick, but those between the bedrooms are so thin my bed moved when the guest next door got into their bed.
Parking was only available from 6pm onwards, there were no spaces in the communal parking outside of the Fort.
2 stars because the check in experience and communal areas were good.
All the above issues were raised with staff and they were uninterested.