The hotel sent a driver to pick up at the pier on time, and there was also a free service to the pier when leaving. Although the hotel is quite far from the pier, about half an hour's drive away, it is not a problem with the free pick-up service. There is a bus to take guests to the largest local shopping mall, Grand Batam Mall, at 11 o'clock every morning, and pick up guests at the mall at 3 o'clock in the afternoon. The hotel has a quiet environment and complete facilities, but the facilities are a little old and out of repair. The service spirit of the service staff is excellent, kind and friendly. There are many choices for breakfast, but the taste is very average.
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