Hotel Kalang Ulu

Hotel Kalang Ulu Reviews

Hotel Kalang Ulu

Jalan Mimpin Tua No. 999, Sempajaya, Karo, North Sumatra, 22152, IndonesiaView Hotel Details
Hotel Kalang Ulu
Hotel Kalang UluHotel Kalang UluHotel Kalang Ulu
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Hotel Kalang Ulu Guest Reviews

3.9/5
Good
17 review
Verified reviews
Location3.9
Amenities3.9
Service3.8
Cleanliness3.8
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All reviews(17)
Positive reviews(12)
Reviews with photos/video(5)
Negative reviews(5)
henry xie
Superior Double Room
Stayed in Sep 2023
Business travelers
76 review
1.0/5
Posted on Sep 19, 2023
This hotel rejects free cancelation. What a dishonest hotel. Highly not recommended. There are better reputable hotel out there.
Pek Tin
Superior Room
Stayed in Aug 2023
Couples
10 review
3.7/5
Posted on Aug 28, 2023
I would said that the hotels' staff is not enough or they are not fully functioned. When we request for some cutleries, they could not provide us. They seem busy but not sure what are the staffs busy about. Then, we get the room at old building. Its dirty, not so favorable. The breakfast is not of many choices too.
Anonymous User
Superior Twin Room
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 27, 2024
overall good. but in the room I use; Using the machine, my head often throbs at the building frame covered in plywood, which sticks out a bit. hopefully it can be further improved..
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Guest User
Superior Twin Room
Stayed in Oct 2023
Business travelers
48 review
5.0/5
Outstanding
Posted on Jan 19, 2024
There are two room options at this hotel, standard and luxury Both are ok according to the price
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Guest User
Superior Twin Room
Stayed in Jan 2024
Booked for others
1 review
4.2/5
Very Good
Posted on Jan 2, 2024
The room smells like damp, musty but overall it's okay
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Mariati
Superior Double Room
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 23, 2024
It's not bad, it's comfortable
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Yuli
Superior Double Room
Stayed in Jul 2022
Solo travelers
24 review
5.0/5
Outstanding
Posted on Jul 19, 2022
I swear I'll never get bored here every time I stay here. The quietest comfortable
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Afifah Aqilah
Superior Double Room
Stayed in Jul 2021
Family
1 review
5.0/5
Outstanding
Posted on Nov 26, 2021
Nice atmosphere, good service and good rooms
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Guest User
Stayed in Jun 2024
Other
2.0/5
Posted on Jun 13, 2024
If you dont mind being serviced by only staff without any supervisor or manager standby or work in the morning till afternoon, maybe you can enjoy staying here, for me? A big no!. First day: my bathroom door cant be locked, have to call engineering guy to fix it. No towel and hairdryer provided. So we asked for those, then they will bring you. Second day is the worst, at the *place* for breakfast.. yeah. Some random place like you mix table and big living room and several outdoor tables. They run out of nasi goreng and mie goreng. 10 people was waiting in the line for 15 minutes. Like i said before, no supervisor to complaint. I was about to give this hotel 3 star since the food for the cafe at top of the hotel is quite good, but wait!!! When we were about to leave the *place*, the staff that help park our car to leave this *random place*, did not give the right direction so my car crushed a bit at the back to a pole. So we experience almost all horrible experience here. I am warning you all !!!
Guest User
Stayed in Jun 2024
Other
3.0/5
Posted on Jun 3, 2024
We stayed two nights at Kalang Ulu. Hotel is very pretty and set back from the main road of Berastagi meaning you don't get lots of traffic noise but there are unfortunately still a fair amount of roads around with bikes revving around and making a lot of noise. There was also quite a lot of noise from neighbouring rooms so the sound-proofing can't be that good. Breakfast down in the lobby area was nice if a little basic. The restaurant is unfortunately really poor. When we went half of the dishes on the menu seemed to be unavailable and we ended out changing our order about three times in order to get something. And despite telling the waitress when we ordered not to put too much spice in our food, the ramen that came out was inedible it was so hot and we had to return it. When it came back, it was bland. Oh dear. The other dish we had (beef teriyaki) was very mediocre. Overall, not a bad place but lots of room for improvement.
Guest User
Stayed in Aug 2022
Family
1.0/5
Posted on Aug 21, 2022
The hotel is busy building, and the corridors are very noisy. The room and bathroom were OK, however in one of the rooms we had the sheets on the bed were probably not clean as they had big stains on it. The include breakfast is a dissapointment. First night we had diner at the hotels' restaurant; cold rice and cold egg for a price far to high. A complaint in the kitchen brought warm rice and fresh warm egg. Second night a espresso resulted in a rat running through our feet at the top level of the restaurant . So in short a bad hotel experience in Berastagi, we neder go thee again.
Guest User
Stayed in Nov 2021
Couples
5.0/5
Outstanding
Posted on Nov 11, 2021
This hotel is beautiful, it feels like you are in a lush jungle, I like it much more than the modern luxury hotels that cost more and don't have nearly as much character. The staff was amazing, they were incredible helpful and kind. The breakfast and Cafe food was delicious and I loved the room and the price.
Guest User
Stayed in Sep 2024
Couples
2.0/5
Posted on Sep 17, 2024
From the outside: creepy! Transylvania Castle in the middle of nowhere... The rooms and the courtyard were nicer than expected. But the cleanliness (bathroom) was lacking... The restaurant with roof terrace was actually quite cool. But not enough seats... we sat at a side table in the middle, it was drafty... The food was quite good. But not really a feel-good experience... Breakfast: again no seats, long queue at the buffet. The food was rather mediocre. I don't need to go there again...
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Guest User
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 10, 2024
Very modern. From the outside it looks a bit strange. However, beautiful courtyard. Busy breakfast. Especially rice and noodles. Excellent room with private balcony. Very nice restaurant on the top floor, with a beautiful view, seats everywhere. Excellent food.
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Guest User
Stayed in Jul 2023
Couples
4.0/5
Very Good
Posted on Jul 7, 2023
Wonderfully relaxed hotel with a great vibe, due to the design (Bali/Japanese) and the location around a large patio garden. Super rooftop restaurant/bar, and very nice manager Mario, who arranges everything! Center and fruit market within walking distance. Beautiful rooms, super luxurious room with great shower!
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