Jalan Kastam Lot 825&826, Semporna, Sabah, 91308, MalaysiaView Hotel Details
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Lighthouse Hotel Semporna Guest Reviews
3.9/5
Good
113 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service4.0
Cleanliness4.1
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All reviews(113)
Positive reviews(98)
Reviews with photos/video(35)
Convenient location(25)
Great location(20)
Awesome stay(17)
Breakfast was average(16)
Great service(13)
Nice sea view(10)
Negative reviews(15)
Guest User
Junior Deluxe Twin
Stayed in Jul 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Aug 23, 2024
Everything was very good, but the breakfast was too simple. Given the price, other hotels offer a better selection or a tastier breakfast.
The location needless to say is very convenient. Great view to the sea. If you have a car, you need to find parking. Limited parking.
6/7
Soo Chee
Superior King Room
Stayed in Apr 2024
Couples
3 review
4.7/5
Amazing
Posted on May 30, 2024
Hotel bear to jetty terminal, abt 2 mins walking distance but a bit far from seafood restaurant, abt 15 mins walking distance. Simple breakfast.
Anonymous User
Executive Suite
Stayed in Mar 2024
Couples
4 review
4.5/5
Great
Posted on May 16, 2024
Location is good and the staff was nice. Just wanna to suggest the restaurant can renovation, the view is good but furniture can replace new one
Siak Peo
Standard Twin Room
Stayed in Mar 2024
Travel with friends
1 review
4.5/5
Great
Posted on May 2, 2024
Hotel is new with new amenities likes
But the water pressure for shower is very very low even on the second level.. Very basic local breakfast.
Response from Property: We appreciate your feedback on our customer service. We’re committed to constant improvement, and your insights are helping us get there. Thankyou.
Guest User
Standard Twin Room
Stayed in Dec 2023
Couples
5 review
3.7/5
Posted on Jan 15, 2024
staffs are nice and the location is good
Response from Property: Thankyou for choosing us, hope that you enjoy your holiday in Semporna.
Linlingongzhuna
Superior Twin Room
Stayed in Nov 2024
Travel with friends
2 review
4.6/5
Great
Posted on Dec 18, 2024
Lighthouse is a hotel with good facilities in Semporna. It was newly opened in recent years, so the facilities are relatively complete and there won't be any big problems. The sea view room is great. You can spend the whole day lying on the bed and looking at the sea. The staff is very enthusiastic. The breakfast is just average (but the breakfast in the town is like that, which is already good). The air conditioner is too noisy and it affects my sleep. I will stay here again next time I come to Semporna! The location is also very convenient. You can drink Starbucks just downstairs. Hahahaha
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Guest User
Superior King Room
Stayed in Oct 2024
Couples
2 review
1.8/5
Posted on Nov 26, 2024
The room windows leaked badly, the windows were sealed and could not be opened from the inside, and water could still flow out of the window gaps when it rained heavily at night, just like a faucet that could not be blocked at all. The air conditioner blew very loudly towards the bed, it was very noisy and could not be turned down. It was very noisy and the sound insulation was poor at night, so I could hardly sleep. The room also smelled like stinky seafood, which felt worse than a 200-a-night hotel.
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Guest User
Standard Twin Room
Stayed in Oct 2024
Business travelers
10 review
4.3/5
Very Good
Posted on Nov 18, 2024
The reception is good with Chinese and English. The Chinese Muslim lady is pretty and the English reception is also very attentive. It can be seen that the hotel is carefully decorated. The disadvantage is that the overall steel structure is not soundproof. The ceiling is connected and has the feeling of a common bed. The merchant is very attentive and also provides earplugs. The advantage is that it is very convenient to go to the pier. It is right at the entrance of the pier. After a day of 40-meter deep diving, you really don’t want to walk a step. You can’t walk to the far hotel. It’s troublesome to take a taxi and you have to wait for half a day.
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Guest User
Standard Suite
Stayed in Sep 2024
Couples
4 review
3.7/5
Posted on Nov 9, 2024
The hotel facilities are relatively new and the location is good. It is close to Xinfeng Pier. We happened to be setting off from here to the water house, so we could walk there with our suitcases. The attitude of the hotel staff was indifferent. We had traveled by air, sea and air in the early morning. We traveled a long way to the hotel at 11am. We hoped to check in a little earlier. The front desk colleagues looked indifferent and said that the check-in time was 2pm. , we can only wait. The size of the suite is okay, but there is no water barrier in the shower glass room, and the water will flow out of the door. Cape No. 1 opposite the hotel is worth a try. You don’t have to deal with the market’s prices. You can sit down and eat comfortably. It’s a little more expensive, but the taste, quality and service are guaranteed.
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Hing Ling
Standard Twin Room
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 23, 2024
The location is convenient. There are many restaurants to choose from nearby. The hotel is also very clean. It takes a long time for the hot water to be used for showering. I think it wastes a lot of water. The air-conditioning is super strong🤣Breakfast needs to be improved. Parking is needed for self-driving tours😆
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Guest User
Superior Family Room
Stayed in Sep 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 15, 2024
We have a family room with windows on both sides overlooking the sea. It's also very close to the pier, which is great!
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斑仔
Standard Twin Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The room is large and clean. The location is very close to the Longmen Inn boat and water house pier. It is about a 10-minute walk from the lively seafood restaurant. The small disadvantage is that it is quite loud because it is close to the airport, but it does not affect the normal sleeping time. Also The lights in the room cannot be turned off completely, but it is still acceptable in a larger room. The water pressure in the shower is low and there is hot water but not very hot.
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Yuchen168
Standard King Room
Stayed in Aug 2024
Solo travelers
151 review
0.5/5
Posted on Sep 11, 2024
Came to Semporna to avoid corruption. Found blood on the hotel pillow at 4am. The hotel admitted that they didn't clean it properly. But when I checked out, they denied it and said it was my own. It was outrageous. Moreover, when they found out, they didn't replace it with a new one and didn't apologize. Instead, they said it was my own. Their attitude was very tough and they acted like they didn't care. The experience was terrible. Avoid corruption!
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Response from Property: Thank you for your comment. First of all, when you came to the front desk at 4 o'clock in the morning to tell us about this, our front desk guy directly told you that we would replace it with a new one. But you replied that the front desk guy didn't need it, you need to sleep. The blood mark on the pillowcase is fresh blood, and we will check it before you check in. Please include more of what I bring to you.
rephen
Standard Family Room
Stayed in Aug 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Sep 23, 2024
In the small town of Semporna, the Lighthouse Hotel is indeed one of the best. It has a good location and the view of the sea from the rooftop restaurant in the morning is beautiful! It is within ten minutes away from the commercial street, quiet in a busy area, with newer facilities. It would be better if the buffet breakfast was a little richer.
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tobywong
Standard Family Room
Stayed in Aug 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Oct 4, 2024
return
Health: OK
Facilities: good
Environment: See all landmarks
Service: Reconciliation