Mabul Backpackers

The staff is hospitable, the environment is too poor, not worth recommending

There are not many reviews on the platform, and Xiaohongshu can't find them either. I thought about trying it myself and seeing how it is. 1. The room facilities are simple. The triple room is smaller than the double room. When I just checked in, there was water all over the bathroom. It was not cleaned. The toilet door was very difficult to pull, and it was basically impossible to close the door to go to the toilet. No toiletries were provided, and there was no hair dryer. 2. The air conditioner body was leaking, and the bed was below. One-third of the bed was wet. I asked the service staff to solve it. They told us that we could change the sheets and move the bed to avoid the leaking position. We agreed. After waiting for more than an hour, no one came to deal with it. The service staff left us behind. In the end, the three of us went to live in the double room, one small bed and one large bed, two people squeezed in one bed, and the other two people stayed in the single bed of the triple room. They stayed for two days, and the wet bed was empty. No one cared about it during the whole process. 3. There is no running water. The toilet is all seawater. There are time requirements for seawater and hot water. The toilet cannot be flushed before the water is provided. The atmosphere of the homestay is good. The coaches and guests will sing and dance together at night. It is very lively. We participated in it. We are all friends and feel free and comfortable. It’s just that those who like to go to bed early are a bit miserable. The microphone and speakers are probably singing until about 10.30 pm. 4. Price: I paid about 700/person on Ctrip. The price on Qu Na will be about 100 cheaper. After checking in, the tenants living next door paid about 300/person on a certain fish. The premium on Ctrip is very high. In addition, there is a phased power and water outage. A can of Coke at the homestay is 5 Malaysian ringgits, kayaking is 50 Malaysian ringgits, and seafood processing is 10 Malaysian ringgits. For reference 5. Although the accommodation is located on Mabu Island, you still need to pay a 50 MYR/person island entry fee to visit the resort. If you don't go, you will only have the balcony, plank road, and lobby of the homestay. This is a small piece of land 6. The variety and taste of the buffet are very average, with about four dishes, which can fill your stomach, but not delicious 7. After the reservation is successful, I received the hotel's reservation information by email, which clearly stated that the check-out time is 15.30-16.00. As a result, the cleaning staff came to urge us to check out at 12.00. After we provided the check-out time by email, they still insisted that we clean up the room and waited for us to clean up at the door (I didn't see anyone when I changed the sheets, but now they are watching us). Then the cleaning staff cleaned up and locked the door. We had to wait in the lobby with our luggage until we boarded the ship to leave the island at 16.00. The rooms were empty and no one was staying. The guests had already checked in in other rooms long ago that day. Ctrip contact person **** ignored the content of the email notification throughout the whole process, and insisted that the check-out time was 12.00, so the hotel staff's words and emails could be ignored and invalid. After checking in, they said whatever they said. 7. Free snorkeling. After arriving on the island in the morning, we waited until the afternoon, waiting to go snorkeling without playing anything. As a result, no one took us out during the whole process, and no one told us how to arrange it. I communicated with Ctrip contact person ****, and he told me that the boat had left and I couldn't go today, but I could arrange it tomorrow. I said that I signed up for deep diving tomorrow, and I should not have enough time for both. **** clearly told me that both must be arranged for me, snorkeling at 8:30 in the morning and deep diving at noon. As a result, we packed up and waited early in the morning. The coach told us to set off at 10:30. In the end, there was only enough time to choose between deep diving and snorkeling. In the end, we didn't go snorkeling. **** said that snorkeling is free, and there is no way if I can't go. Because the homestay did not arrange it well, the free content was not provided, and they promised me that they would arrange it for me, but they did not arrange it. ****'s solution was: Please understand. However, if we cannot take guests out to sea for snorkeling, we will not book the hotel at all. It is clearly a service content included in the price, and the playable projects in the quotation are not arranged and said to be free. There is nothing we can do if we cannot go. 8. I signed up for deep diving with ****, the contact person of Ctrip. When signing up, I was clearly told that I would be underwater for 30 minutes. As a result, my friend and I only had 15 minutes each, and 30 minutes for the two of us. I went down first, and the seabed gestured to indicate ok. After a while, the coach kept gesturing up, up, up, and took me up. When I looked at the time, it was only 15 minutes. After I went up, my friend went down, and then I waited on the boat. **** said again that the weather was bad and the coach was for safety considerations. I said that everyone else on the boat dived for 30 minutes, and only my friend and I had 30 minutes together, which means that it is safe underwater. Otherwise, why only we came up and others can continue. ****It became your first time diving again, meaning that our own skills are not good. I said that I gestured all the time and there was no problem, so we could continue. They wanted to shorten the time, either saying that the weather was not good or that the guests were not good. I was told before that deep diving and snorkeling were not in the same waters. In fact, deep diving and snorkeling were in the same place. The depth of deep diving was only seven or eight meters. When I looked up, my snorkeling friends were above me, and even my friend could swim to my side with a dive. I don’t know what the meaning of signing up for deep diving is. There are no turtles, no big fish, no sunken ships, and a bunch of small fish. There are not as many fish as I saw in the one-day snorkeling in Dun Sakalan. The one-day tour registration is about 300 a day. I stayed in one place for more than an hour to snorkel, snorkeled in two or three places, and snorkeled for a total of two or three hours. It cost 400 for 15 minutes of deep diving. I was diving just under the snorkelers. It probably means that the snorkelers were floating on the water, and the coach took me to the bottom of the water. It is understandable that you can see natural creatures such as fish and turtles at random, but because you only dived for 15 minutes, you didn't have time to chase and see more fish schools in depth, which is different from not seeing them. You didn't see the sunken ship either. Did the ship run away by itself? You didn't even swim to the deeper side. The deep diving position is so shallow, **** said 1-12 meters is no problem. So I want to say, I stood up and touched the bottom of my feet. The depth is 1.7 meters. I can play by myself. Why do I need you? Those who want to sign up can experience it. Look up and see others snorkeling above you, and you dive under them. If you are lucky, you may even experience a 1-meter deep dive. Play by touching your feet. For all the above, the solution is: Please forgive me. Summary: No word is credible, whoever dares to live can live

Mabul Island is very beautiful, close to the sea, but the facilities are really average. Most of the water houses should be like this. If you want to experience scuba diving, you can really come. I am a little afraid 😂

The room facilities are average and the hygiene is average, but the scenery is great. It is on Mabu Island

The room facilities are old, and the door is an aluminum alloy sliding door, which is so broken that it can't be moved. 3 meals are included, but they are very poor. The buffet has 3 dishes, and the quantity is small, and the guests behind are not enough to eat. The air conditioner is basically still around 30 degrees. The toilet seat is broken and the water is salty. I read the guide before and found that there are two boats leaving the island, at 11 am and 4 pm, so I booked a flight at 4:35 pm. As a result, the hotel told me that there is only one boat at 4 pm every day. If you want to leave the island at another time, you must charter a boat for 450 Malaysian ringgits, nearly 700 yuan. I discussed canceling the order, but the hotel disagreed. The money was paid online, so there is no way. I discussed with the hotel and agreed that if there is a favorable wind boat when leaving the island, they will help coordinate. But the hotel charged me 450 Malaysian ringgits for the charter boat before I went to the island. When I was leaving the island, a guest from the same hotel had already chartered a boat, 2 hours earlier than my original time. I negotiated with the guest directly, and they agreed to let me take the boat, so that I could cancel my original boat, but the hotel refused to agree. This is such a poor service attitude, they only care about making money!

Very bad. The room is hard to describe.

Simple, barely liveable. The price is very expensive. Not worth it at all.

Superbe aventure chez Mabul Backpackers, personnel attentif et bienveillant. Chambre simple sans vue mer basique mais fonctionnelle Nourriture simple et bonne mais trop repetitive Instructeur de plongee competents et sympathiques Jolis sites de plongees sur mabul et kapalai (9 plongees sur 4 jours)

The time on Mabul Island was indescribable - if you're thinking about staying in Semporna and doing day trips for diving because of the money, don't do it! The accommodation is very basic, but the location and the team make up for it! Sitting on the pier in the evening and watching turtles while guitar music plays - a dream. The instructors were all very professional, but Bohan and Billy stood out for me. I did my open water course with Billy and with his energetic and positive manner he put the icing on the cake for every dive.