Grace Hotel Semporna

The room is comfortable, the waiter is polite, the location is very convenient, it is close to the seafood market, and it is also convenient to leave the tourist check-in points, such as seafood street, Starbucks, jetty umum, old town, etc....

房間衞生不乾淨 早餐卷記得收好 他們工作人員手腳不乾淨

好…………….

Don't book, don't book, don't book. I say this three times! The hotel's specifications are similar to those of a 100-yuan domestic guesthouse. I originally thought I could just sleep there for two nights. I didn't expect that the hot water would only come out after 2 minutes of showering at night. I had a painful cold shower. I complained to the hotel for a refund, but the hotel said that they were all resting and the room was full, so they couldn't change. The next day, they negotiated that they would repair or change rooms, and refused to refund. I came back from the sea and thought it was fixed, but I didn't expect that the hot water would be gone after 5 minutes of showering. I couldn't even take a hot shower after a day in the sea! I called the front desk and they finally told the truth, that is, there was only 15L of hot water after the water tank was heated, and the faucet could only flow for 5 minutes when it was turned on. I was speechless. I complained and asked for a refund, but the hotel staff actually said why others also showered for 5 minutes without complaining, but you can't do it, so no refund. Everyone is out and about, and the hotel's rule is no refund. Everyone is too lazy to toss, so if you can cheat one, it's one. And the breakfast is also quite bad. You can get bread and a cup of coffee at a cafe behind the hotel. The whole environment is very bad. It's behind Canying Street, noisy and humid. On the third day, I just pulled my suitcase and left without refunding. I stayed at Palm Lake Resort. Although it was a little far, it provided free shuttle service. The environment was first-class and the boss was super nice. He processed seafood for free, which was much cleaner than the restaurant at the pier. He also helped me bargain for ingredients. Those who understand can read it for themselves.

Very good, clean and comfortable

The location is still very good, it is very convenient to go out to sea and eat! A decent hotel! It is quite clean! Semporna is relatively backward, which is also within my expectations and acceptable