Grace Hotel Semporna Reviews
Grace Hotel Semporna
Lot 8, Seafront Resort Township, 10, Jln Kastam, Semporna, Sabah, 91300, MalaysiaView Hotel Details
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1 night
Grace Hotel Semporna Guest Reviews
3.5/5
152 review
Verified reviewsLocation3.7
Amenities3.3
Service3.4
Cleanliness3.6
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All reviews(152)
Positive reviews(126)
Reviews with photos/video(45)
Awesome stay(24)
Great location(24)
Convenient location(14)
Shower difficult to use(10)
Friendly owner(8)
Many dining options(7)
Negative reviews(26)
Anonymous User
Superior Twin Room Non smoking
Stayed in Sept. 2023
Solo travelers
31 review
Posted on 7. Sept. 2023
good location if you are in semporna for diving or snorkeling. close to all the tour agencies and next to the jetty. the room is quite small. bathroom also very small. some mold in the shower. the floor was dusty- would be nice if they provided slippers. breakfast was very basic - a sandwich or nasi lemak.
Guest User
Superior Twin Room Non smoking
Stayed in März 2023
Friends
11 review
Posted on 17. März 2023
Tv not functioning at all provided photo during repairing, water heater not functioning too,no shower gel n shampoo(the container for shampoo n shower gel is empty)
Guest User
Deluxe King Room Non smoking
Stayed in Jan. 2023
Friends
1 review
Posted on 8. Jan. 2023
Booking this hotel for 3 nights because of review but im disappointed. Unfriendly staff from checkin untill checkout. No greeting and thank you at all. Only 2 pillows provided and cant request additional. No late checkout allowed even though im willing to pay. Maybe im not their targeted guest. Not going to suggest this hotel to my family/friends.
Response from Property: Dear Guest,Greeting from Grace Hotel Semporna,We do appreciate your honest feedback and we sincerely apologize regarding the problem that you have encountered during your stay with us. We will improve and serve you at the best next time. Thank you and hope to see you soon.Have a nice Day,MelissaGrace Hotel Semporna
Ai Ling
Superior Twin Room Non smoking
Stayed in Juni 2023
Business travelers
6 review
Posted on 28. Juni 2023
The lady receptionist not very friendly. Got a lot small black ants on my table and moving here and there. Very disturbing when I am working on the table.
The bath room drain cover cannot full enclosed. Water leaking out from bath area to beside toilet bowl.
Bo
Deluxe King Room Non smoking
Stayed in Juni 2024
Couples
1 review
Very Good
Posted on 16. Juni 2024
Toilet fan not functioning
Anonymous User
Superior Twin Room Non smoking
Stayed in Dez. 2022
Friends
3 review
Outstanding
Posted on 5. Dez. 2022
nice service kind staff
many breakfast options
nice location near the port guardian watson & 711
high cp ratio
Cherie
Superior Twin Room Non smoking
Stayed in Apr. 2023
Solo travelers
3 review
Great
Posted on 1. Mai 2023
Stayed at this hotel for one night, which was close to restaurants, near the boat dock, and the supermarket. They serve breakfast at a little cafe right beside the hotel too. Overall it was convenient and comfortable.
Terrytkh
Deluxe King Room Non smoking
Stayed in Jan. 2023
Couples
5 review
Great
Posted on 13. Jan. 2023
Nice stay at Grace Hotel and it's convenient to reach different restaurants nearby, and to reach the dive shops. It's te best place to stay before hopping onto speedboat for the Sipadan diving tour!!
PadABC
Superior Twin Room Non smoking
Stayed in Dez. 2022
Friends
4 review
Amazing
Posted on 23. Dez. 2022
Good location and staff are nice. My friend lost wallet when she checked out and come back the staff have have helped us and finally we fount the wallet in the room. Thanks so much appreciate it
Anonymous User
Superior King Room Non smoking
Stayed in März 2024
Family
1 review
Posted on 10. März 2024
Worst hotel ever
Guest User
Superior Twin Room
Stayed in Mai 2022
Family
1 review
Posted on 3. Juni 2022
The hotel is located at the town centre with many restaurant and convenience stores. The hotel has a basis facilities and its service is not good (the water heater is not functioning, no housekeeping etc).
Guest User
Superior Twin Room Non smoking
Stayed in Okt. 2022
Couples
1 review
Posted on 1. Nov. 2022
We were disappointed for not getting the sea view room that we had reserved.
Response from Property: Dear GuestGreetings from Grace Hotel Semporna, Thank you for taking time to share your recent experience at our hotel. Kindly inform that you have chosen Superior Room to stay with us and our Superior Room does not apply for Seaview Room. We would recommend you to stay at our Deluxe Room to have sea view room. Thank you and hope to see you soon. Have a nice Day Melissa Grace Hotel Semporna
Chua Ming Leong
Superior King Room Non smoking
Stayed in Apr. 2023
Friends
46 review
Very Good
Posted on 12. Mai 2023
Good location and convenient to walk
Sandrawong
Deluxe Twin Room
Stayed in Aug. 2022
Family
5 review
Outstanding
Posted on 16. Aug. 2022
Very Good and comfortable hotel. Surely will came back again. Fantastic services from the staffs. Great job.
Response from Property: Thank you for choosing us. Hope you have a pleasant stay with us again.
LimCD
Deluxe King Room
Stayed in Juni 2022
Solo travelers
5 review
Posted on 27. Juni 2022
Should provide cups for putting the tooth brush/comb after use. The shower section’s water did not flow out smoothly causing Water accumulation. The safety box is not functioning even the reception had been told to repair it. No slipper provided.