KAMENOI HOTEL TAZAWAKO Reviews

Response from Property: This time, thank you for staying at our hotel from some hotels. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Response from Property: LeoTaipei 様 Thank you very much for staying at our hotel. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We look forward to seeing you soon on your next visit.

Response from Property: Thank you very much for using our hotel. Thank you for evaluating us a lot. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.

Response from Property: Dear EA., Thank you very much for using our hotel and for sharing your valuable feedback. We are very pleased to hear that you were satisfied with our large public bath with natural hot spring water, the interior design of the hotel, and the buffet selection. We are also encouraged by the fact that you also praised the value for money. However, we do take the points you have pointed out very seriously. 1) Small toilet and sink in the room We apologize for any inconvenience caused. Due to the structure of the hotel building, some of the rooms have limited space, but we will continue to consider ways to improve our facilities to make your stay more comfortable. 2) Contents of the buffet We deeply apologize for the lack of sea bream in the "celebratory meal" and for the number of vegetable options not meeting your expectations. We will strive to create more creative menus that make use of locally produced ingredients so that we can provide meals that will satisfy all of you. 3) Regarding staff behavior We are sorry for the unpleasant experience you experienced with regard to our staff's behavior. We take your comments especially regarding politeness and language use very seriously, and will thoroughly train all staff to improve customer service. 4) Regarding the men's open-air bath We apologize for the inconvenience caused by the cold weather in winter. We will consider ways to ensure comfort when using the open-air bath, especially when it is located far away. We will take your comments into consideration and make further improvements, striving to be a hotel that can provide a comfortable experience for many customers. If you are visiting the Lake Tazawa area again, we hope you will use our hotel again. We look forward to seeing you again, EA. Kamenoi Hotel Tazawako Front Desk

Response from Property: Thank you very much for staying at our hotel. We would also like to thank you for taking the time out of your busy schedule to post a review. We apologize for the inconvenience caused regarding the futon in the Japanese-style room. We will address this issue as a matter of consideration in the near future. We will continue to work hard to become a hotel that is chosen by many people. We apologize for the inconvenience this time. Kamenoi Hotel Tazawako Front Desk

Response from Property: Wenhuiqiao 様 非常感謝你前幾天和我們在一起。 我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。 我們將在未來繼續推廣更好的服務。 我們真誠期待您的下次訪問。

Response from Property: Thank you very much for staying at Hotel Kameida Lake. However, we sincerely apologize for this unpleasant stay. I checked multiple booking websites and the hotel booked a twin room in the East Wing. We are making adjustments to address this issue.

Response from Property: Thank you so much for being with us the other day. Based on the feedback received this time, we will reform and continue working to improve our services. We would be happy if you use the hotel again.

Response from Property: Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from Japan hotels. I appreciate your appreciation for our employees. Our goal is to further improve the service. We will continue to promote better services in the future. We sincerely look forward to your next visit.

Response from Property: Dear Takepen, Thank you very much for staying at our hotel. We are humbled by your kind words. We also thank you for your positive feedback regarding our staff's service. We will strive to provide even better hospitality. We are currently planning events and services that are only available during the summer vacation period. We are preparing to provide various types of hospitality throughout the year. We sincerely look forward to seeing you again, Takepen. Kamenoi Hotel Tazawako Front Desk

Response from Property: Thank you very much for staying at our hotel. We are all very happy to receive your compliments regarding the way our staff handled the situation, but we regret that a foreign object was found in your food. Our kitchen and restaurant departments will conduct more strict inspections. All staff in the hotel will continue to work together to provide you with a relaxing environment and satisfaction. We look forward to your continued patronage of Kamenoi Hotel Tazawako. Kamenoi Hotel Tazawako Front Desk

Response from Property: Thank you very much for staying at our hotel. We would also like to thank you for taking the time to post a review despite your busy schedule. We apologize for disappointing you despite your high expectations. We will continue to work hard every day to provide comfortable service and facilities that are designed with our customers in mind, so we hope you will continue to patronize us in the future. We take your feedback seriously and will use it as material for future improvements. Kamenoi Hotel Tazawako Front Desk

Response from Property: This time, thank you for your contribution to the review and thank you for your high evaluation. thank you very much. We appreciate your satisfaction and I am very pleased. I appreciate your appreciation for our employees. Our goal is to further improve the service. I'm glad you like us. I'd be happy if you could use the hotel again.