Hotel Keihan Sendai Reviews
Hotel Keihan Sendai
3 Chome-3-5 Central, Sendai, JapanView Hotel Details
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Hotel Keihan Sendai Guest Reviews
4.6/5
Great
554 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.8
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All Reviews(554)
Positive reviews(547)
Reviews with photos/video(102)
Awesome amenities(66)
Large rooms(42)
Delicious breakfast(38)
Great location(31)
Easy to get around(30)
Convenient for shopping(28)
Friendly front desk staff(12)
Perfect for business trips(10)
Negative reviews(7)
DCRY
Semi Double Room
Stayed in Apr 2024
Couples
28 review
Great
Posted on Apr 18, 2024
Hotel is conveniently located near to shops and train station, making it easy to travel around and get your food/souvenirs. Furniture are well-maintained. Bathtub is small but deep enough for one to soak after a day of shopping and sightseeing.
Response from Property: Thank you for your positive review. We are delighted that you found our hotel convenient and well-maintained. We appreciate your feedback on the bathtub size. We hope you had a relaxing soak after your day out. Looking forward to welcoming you back soon. Best regards, Hotel Keihan Sendai SASAKI
余天的魚
Twin Room
Stayed in May 2024
Couples
2 review
Amazing
Posted on May 16, 2024
Very good and nice hotel with comfortable utilities, we will recommend our friends to visit the hotel.
The room was big and just near the JR station, you may hoop on the JR station straight to まつしま.
Response from Property: Thank you for your positive review! We are delighted that you found our hotel comfortable with great utilities. We are pleased to hear that you enjoyed the spacious room and our convenient location near the JR station. We look forward to welcoming you and your friends back soon. Warm regards, Hotel Keihan Sendai SASAKI
etai
Double Room
Stayed in Sep 2023
Friends
11 review
Great
Posted on Sep 17, 2023
The hotel is modern and the room is larger by Japanese standard. As practised by most hotels, amenities like toothbrushes and tea bags can be taken from the reception counter. The hotel has thoughtfully provided small plastic bags for customers to bag the amenities though I see this as counter to their green efforts.
There is a laundry room, but the wash may not be thorough as my clothes did not come out smelling fresh.
Response from Property: Thank you for staying at Hotel Keihan Sendai.If you come to Sendai again, please come to our hotel.We are looking forward to seeing you coming again.Hotel Keihan Sendai
Betochan
Double Room
Stayed in Mar 2024
Friends
2 review
Very Good
Posted on Mar 14, 2024
We had a great experience this time. But I wish breakfast having some more options to choose. Over all, I will come back this hotel when I go to Sendai.
Response from Property: Dear Guest, we are delighted to hear about your overall great experience at our hotel. Your feedback about breakfast options is duly noted. We look forward to welcoming you back on your next visit to Sendai. Warm regards, Hotel Keihan Sendai SASAKI
Connie
Double Room
Stayed in Feb 2024
Couples
1 review
Very Good
Posted on Feb 25, 2024
The hotel location is easy to find and a short walking distance from the Sendai Station. Many shops and restaurants are within walking distance.
Response from Property: Thank you for taking the time to share your experience at Hotel Keihan Sendai. We are delighted to hear that you found our location convenient, with easy access to Sendai Station and nearby shops and restaurants. We appreciate your positive feedback and hope to welcome you back in the future. Best regards, Hotel Keihan Sendai SASAKI
Guest User
Semi Double Room
Stayed in Jan 2024
Family
8 review
Outstanding
Posted on Feb 1, 2024
Very well located and there are many restaurants nearby. The hotel is very new and staff are friendly. Will come back if I travel here again.
Response from Property: Thank you for choosing Hotel Keihan Sendai for your recent stay. We greatly appreciate your kind words about our convenient location, new facilities, and friendly staff. We are delighted to hear that you had a positive experience with us. We look forward to welcoming you back in the future. Best regards, Hotel Keihan Sendai.
Vasili
Single Room
Stayed in Apr 2024
Solo travelers
2 review
Outstanding
Posted on Apr 9, 2024
place is good, service is good, the room is very clean and large
Response from Property: Thank you for your positive review. We are delighted to hear that you enjoyed our good service and clean, spacious rooms. We look forward to welcoming you back soon. Best regards, Hotel Keihan Sendai SASAKI
Guest User
Semi Double Room
Stayed in Feb 2024
Couples
5 review
Outstanding
Posted on Feb 18, 2024
Very clean, professional and helpful. Would recommend this hotel highly
Response from Property: Thank you for your kind words about our hotel. We are delighted to hear that you found our hotel to be clean, professional, and helpful. Your recommendation means a lot to us. We hope to have the pleasure of welcoming you back to Hotel Keihan Sendai in the future. Goodbye and best regards, Hotel Keihan Sendai SASAKI
Nemu
Double Room
Stayed in Oct 2023
Couples
3 review
Outstanding
Posted on Nov 21, 2023
Check-in process was a bit tedious as the hotel seems to have a digital check in system that was abit confusing.
However, rooms were clean and reasonably sized. Location is great and easy to find.
Response from Property: Thank you very much for staying at Hotel Keihan Sendai.We apologize for any inconvenience caused by the panel operation during check-in.Check-in at our hotel is operated using a touch panel, which may cause some inconvenience, but we appreciate your understanding and cooperation.If you have any questions, please feel free to ask our front staff, who will be happy to assist you.Thank you very much for taking the time out of your busy schedule to post.All the staff are looking forward to your next visit.ホテル京阪仙台 橋本
PloyAj
Double Room
Stayed in Apr 2023
Friends
2 review
Outstanding
Posted on Apr 8, 2023
Room size is bigger than normal in the same rate. Staffs are polite and helpful. There are amenities in lobby floor that I can pick what I needed for myself. Not too far from station.
Response from Property: Thank you for your excellent review to Hotel Keihan Sendai.We are happy to know that you have enjoyed your stay with us.We hope you can stay with us again in the near future.Yours Sincerely Front ClerkDai Hasegawa
Guest User
Double Room
Stayed in May 2023
Couples
7 review
Posted on May 11, 2023
Around 10 mins walking distance from JR station. Not too far. Room is clean and tidy. Very like it
Response from Property: Thank you for your wonderful review to Hotel Keihan Sendai.We are very happy to hear that you have had a nice time with us and hope you can stay with us again in the near future.Yours SincerelyFront Clerk Dai Hasegawa
Guest User
Single Room
Stayed in Apr 2023
Business travelers
3 review
Great
Posted on Apr 25, 2023
Good hotel for short stay.
But of you want to make late check out just one hour you have to pay 1000jpy per hour This is interesting😧
Response from Property: Thank you for your excellent review to Hotel Keihan Sendai.Yes we do have an extra cost for late check-out time which is 1000yen per hour (normal check-out time 11am, max late check-out time to 2pm)We hope you have had a nice time with us and hope to see you soon again at our hotel.Yours SincerelyFront Clerk Dai Hasegawa
Anonymous User
Semi Double Room
Stayed in Feb 2024
Family
6 review
Amazing
Posted on Feb 9, 2024
Good service and excellent hotel
Response from Property: Thank you for choosing Hotel Keihan Sendai for your recent stay. We appreciate your kind words regarding our service and we are glad to hear that you found our hotel excellent.We strive to provide the best possible experience for our guests and your feedback is a great encouragement for our team.Thank you once again for your review and we look forward to welcoming you back to Hotel Keihan Sendai in the future.Hotel Keihan Sendai HASHIMOTO
Guest User
Single Room
Stayed in Apr 2023
Couples
6 review
Great
Posted on Apr 8, 2023
A 5 minute walk from Sendai station room size is acceptable clean and quiet. Breakfast is good
Response from Property: Thank you for your nice review to Hotel Keihan Sendai.Yes we are about 7 to 8 min walk from Sendai station.We are happy to know that you have enjoyed our room and breakfast.We Hope to see you again at our hotel.Yours SincerelyFront CLerk Dai Hasegawa
Allen Sim
Single Room
Stayed in Feb 2023
Solo travelers
4 review
Very Good
Posted on Mar 5, 2023
New hotel, service was on the ball. Front desk staff are friendly also. Location is great and near Sendai station. Will go back again, if I am in Sendai again.
Response from Property: Thank you for choosing Hotel Keihan Sendai. We hope you had a good night's rest. We hope that you will choose our hotel again when you have a chance to visit Sendai. Thank you very much for your kind words. Hotel Keihan Sendai