Hidden Cliff Hotel and Nature

Hidden Cliff Hotel and Nature Reviews

Hidden Cliff Hotel and Nature

Yeraehaean-ro, 542, Seogwipo, Jeju Province, 63536, South KoreaView Hotel Details
Hidden Cliff Hotel and Nature
Hidden Cliff Hotel and NatureHidden Cliff Hotel and NatureHidden Cliff Hotel and Nature
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Hidden Cliff Hotel and Nature Guest Reviews

4.5/5
Great
82 review
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(82)
Positive reviews(82)
Reviews with photos/video(31)
Awesome stay(33)
Great service(23)
Clean and tidy(12)
Loved the view(10)
Awesome rooms(10)
Great swimming pool(10)
Has an infinity pool(6)
Guest User
Deluxe Double Room With Cliff View
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Very nice and clean, highly recommend.
Response from Property: Thank you for using our hotel and for your warm words of encouragement. Our executives and employees carry out sincere maintenance every day to ensure cleanliness. We are glad that our sincerity has reached you, and we are very happy to recommend you to other customers. I wish you only good things and I look forward to seeing you again next time. thank you
Adam Yates
Deluxe Double Room with Garden View
Stayed in Feb 2024
Couples
15 review
4.5/5
Great
Posted on Feb 15, 2024
A really nice hotel with very large and comfortable rooms. The heated pool was nice even during a slightly chilly February breeze! Two nice restaurants and a nice bar bear by but everything else is a 20-30 minute walk away. We booked this as it was directly adjacent to the olle trail we were walking g during our short break (olle 8 - photos are of the walk) Will certainly be back
Response from Property: Thank you for your valuable review! I'm glad that you had a pleasant and satisfying trip. Our accommodation will continue to strive to provide friendly and caring services first from your point of view. I hope you only took good memories and I hope we can be together again next time.
Holidayzz
Deluxe Double Room with Garden View
Stayed in Jun 2024
Couples
8 review
4.5/5
Great
Posted on Jul 3, 2024
Relaxing serene environment to take a break. Beautiful infinity pool in the middle of the mountain. Great, attentive service. Walking trails were a little strange. But otherwise, very nice stay.
Response from Property: Hello, thank you for visiting our hotel. We are very pleased to hear that your stay at our hotel was comfortable and relaxing in a tranquil environment. We are also very proud of the fact that our customers were satisfied with the infinity pool located in the middle of a beautiful mountain. Regarding the unfamiliarity of the trail you mentioned, we will look for ways to further improve it. We are always trying to provide better service to our customers, and your valuable opinions are of great help to us. We will continue to strive to provide the best relaxation and service to customers who choose our hotel. Thank you once again for choosing our hotel, and we look forward to your next visit. thank you
Guest User
Deluxe Twin Room (3th or 4th Floor)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
very good!
Response from Property: Dear Sir/Madam,Greetings from Hidden Cliff Hotel&Nature!We are glad to hear that you were satisfied with your stay. We are always trying to provide good service to our customers. We will welcome you to the ever-growing Hidden Cliff Hotel during your next stay. Have a good day. Thank you
Guest User
Deluxe Double Room With Cliff View
Stayed in Jun 2024
Couples
3 review
4.5/5
Great
Posted on Jun 24, 2024
The hotel was very nice, room service was great and the pool party was fun!
Response from Property: Hello, thank you for visiting our hotel. We think it will be a fun day thanks to your good review. We are proud that your stay at our hotel has been a good memory, and we will always strive to become a hotel that strives hard. We hope you will visit our hotel many times in the future. I hope you have a nice day. thank you
Guest User
Deluxe Double Room With Cliff View
Stayed in May 2024
Couples
1 review
3.2/5
Posted on May 7, 2024
good good
Response from Property: Dear Sir/Madam, Greetings from Hidden Cliff Hotel&Nature!We are glad that you left with good memories from our hotel. We always try to show our best efforts and hope that you will use our hotel again next time. Have a nice day. thank you
Guest User
Deluxe Double Room With Cliff View
Stayed in Sep 2024
Family
1 review
4.7/5
Amazing
Posted on Oct 4, 2024
The view and service are all good. But it's old, so I can't help but feel that way. I like the swimming pool because I can use it whenever I want. I don't know if I'll go back.
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Guest User
Deluxe Twin Room with Garden View
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
It's about a 10-20 minute walk from the restaurant. Others are good. It would be better if the hotel food was richer.
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쏭쥬만듀
Deluxe Double Room With Cliff View
Stayed in Aug 2024
Family
9 review
4.0/5
Very Good
Posted on Aug 24, 2024
The hotel is not bad, but the lobby didn't have air conditioning so it was too hot. And the breakfast was a bit disappointing. Except for this, it was better.
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Guest User
Deluxe Double Room with Garden View
Stayed in Aug 2024
Family
5 review
4.2/5
Very Good
Posted on Aug 15, 2024
The room was clean and the service was OK; the bed was very comfortable; the view from the room was great; the anti-theft lock was not working; after checking into a room, the air conditioner switch broke down in the middle of the night and suddenly stopped cooling; we changed rooms at 12 o'clock; the guy who helped with the luggage kept apologizing, but the hotel did not express any other apologies; the price of 1600-1700 per night without breakfast was really shameless; don't go to the nightclub by the swimming pool unless you are with a couple who likes the loud disco music at the nightclub swimming pool
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Response from Property: Thank you for leaving your valuable review and feedback about our hotel. We are happy to hear your positive comments about the cleanliness of the room, service and view. However, we sincerely apologize for the inconvenience caused by the air conditioning issue and for our lack of apology. We are responsible for any inconvenience caused due to a faulty air conditioner and although we tried to change rooms immediately, unfortunately we were unable to provide adequate replacements in the process. We will strengthen inspection and management to prevent similar situations from happening again. Thank you again for your valuable feedback, we will do our best to provide you with a better experience in the future. We will provide you with more satisfactory service next time you visit. Thanks
wonjis
Family Suite
Stayed in Jul 2024
Family
4 review
4.2/5
Very Good
Posted on Jul 29, 2024
It was convenient to use the accommodation and swimming pool. Restaurants and convenience stores are a bit disappointing.
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Guest User
Deluxe Double Room with Garden View
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The service is very good. The hotel environment is also very good. You can swim and walk in the forest. It is close to the Chinese tourist area. It is convenient for eating and shopping. It is worth experiencing! ~~~~ Facilities: Good Sanitation: Good Environment: Good Service: Good
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Response from Property: Hello, thank you for visiting our hotel. I'm glad you were satisfied in every way. We are honored to have our customers recognize our efforts and hope you have the opportunity to visit our hotel again. I hope you have a nice day. Thanks
제우제우
Deluxe Twin Room with Garden View
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
I went on an anniversary trip. I went there looking forward to the infinity pool, but I was worried because it rained that day, but there was a small sauna behind the heated pool, so I could warm up during breaks, which was nice. The room was clean and comfortable for two people, the amenities provided by L'Occitane had a cool forest scent, and the d'Alba massage pack kit was also nice. The staff is friendly and the location is close to the Jungmun Tourist Complex, so there are plenty of places to go out and eat, and there are many nice cafes nearby. There were some reviews saying the view was amazing and noisy, but even though the room I was assigned had a pool view, it wasn't noisy at all. The small garden promenade was great for having dinner and taking a walk. The landscaping is so well done that I can see why it is called Nature. I will go again next time. I have Korean food tastes and there are so many good restaurants nearby, so I didn't request breakfast, but when I saw it in the morning, I saw that a lot of people were using the breakfast buffet.
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Response from Property: Hello, customer! Thank you for using our Hidden Cliff Hotel & Nature and for taking the time to leave your feedback. We are truly touched that you chose our hotel for your important anniversary. There is a separate space to maintain your body temperature when it drops, and the room is also equipped with tables and bedding for your comfort. We also strive to keep the walking trails neat and tidy through regular maintenance. We are glad that our sincerity to always provide good service has reached you, and we hope you will try the breakfast during your next stay. I hope you have a nice day and thank you.
Guest User
Deluxe Double Room With Cliff View
Stayed in Aug 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Satisfied, great view, good soundproofing in the room
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Guest User
Deluxe Twin Room with Garden View
Stayed in Apr 2024
Family
8 review
4.7/5
Amazing
Posted on Apr 9, 2024
It's nice that there's a walking trail around the hotel! The hotel swimming pool is well maintained and great! Breakfast is also cost-effective! Nice view from the room!
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6/9
Response from Property: Hello, customer! Thank you for using our Hidden Cliff Hotel & Nature and taking your valuable time to leave your feedback. Hidden Trail is a walking trail where you can experience the unprocessed nature of Jeju. I hope that by experiencing the Hidden Trail, you have found the leisure you cannot find in your busy daily life. In addition, the infinity pool, food and beverage, etc. are kept clean and fresh through constant maintenance by staff. We will continue to strive to provide services that will satisfy our customers and hope to be with you next time. I hope you have a nice day. thank you