To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(83)
Positive reviews(77)
Reviews with photos/video(17)
Great service(19)
Awesome stay(18)
Awesome rooms(9)
Awesome amenities(7)
Convenient for shopping(7)
Clean and tidy(6)
Near shopping area(6)
Negative reviews(5)
Jinas
2 Double Beds, City View, Guest Room
Stayed in Jul 2024
Family
28 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Great location
LimAngie
1 King Bed, City View, Guest Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
I've stayed at the JW Marrriot Seoul several times due to the excellent location, amenities in the vicinity ans access to many good food and shopping. The service is always professional though less personal. This time9lround the guy at the reception - Michael, was cheerful and a good eye for detail. He noticed my birthday was on Sunday and wished me happy birthday in advance. Although I was checking out on Saturday, he offered complimentary small bottle of korean sparkling wine and some fruits. That was a nice gesture which he didn't have to. Thank you Michael for making this stay a little special.
Guest User
2 Double Beds, City View, Guest Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Outstanding all staffs and appreciated
Guest User
Deluxe Room, 1 King Bed, Non Smoking, City View
Stayed in Dec 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2023
I would live there if I could. Beautiful hotel. I was in the king suite and had a wonderful view of the city, enjoyed the bathtub and huge bed. It was bliss. The staff were so wonderful and were multilingual which was great. Too hotel with top service! Thank you!
Guest User
1 King Bed, City View, Executive Lounge Access, Guest Room
Stayed in Aug 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Everything good, link wt Sinsaegae department store
Jake Yaoyuan
Deluxe Room, 1 King Bed, Non Smoking, City View
Stayed in Aug 2022
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 13, 2022
Facilities are great, located at Shinsegae shopping mall. Room had a nice city view and all the amenities of a 5 star hotel. Location is not as good as Four Points Sheraton in terms of being more in the heart of Gangnam, but that's a 4 star hotel.
Guest User
1 King Bed, City View, Executive Lounge Access, Guest Room
Stayed in Oct 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 14, 2024
There is a commercial facility next door, so it's easy to go shopping and eat! The bathroom is open, so the floor gets wet easily. Also, toothbrushes are charged, so you have to bring them from home.
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Guest User
1 King Bed, City View, Guest Room
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Jul 13, 2024
The location is great, but the front desk was a little hard to understand.
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Anonymous User
1 King Bed, City View, Guest Room
Stayed in Jan 2024
Travel with friends
22 review
2.5/5
Posted on Jan 31, 2024
The quality is average, the price is not high, the service is general, and the daily items cannot feel the quality of high -end hotels.
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Guest User
Griffin Suite, Executive Lounge Access, 1 Bedroom Suite, 1 King
Stayed in Jan 2024
Solo travelers
16 review
4.5/5
Great
Posted on Jan 25, 2024
I had a good rest. I go there often when I go to Banpo.
The concierges are also friendly.
It's good haha I'll stop by next time too~
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Bbo
1 King Bed, City View, Guest Room
Stayed in Jul 2024
Family
6 review
4.7/5
Amazing
Posted on Jul 24, 2024
It's a pretty good hotel, and the aunt who cleans the room is very enthusiastic. She also gave us a few more bottles of water and gave chocolates to the children.
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Xiaoxiongxiongchao
2 Double Beds, City View, Guest Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 19, 2024
It is quite convenient, close to New World Department Store, and the restaurant also serves guests in a high-end manner
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Guest User
2 Double Beds, City View, Guest Room
Stayed in Jul 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The hotel is conveniently located next to New World Department Store, but you do have to wait until 3 o'clock to check in.
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sansan111
2 Double Beds, City View, Guest Room
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Five stars is great after all. It was a relaxing trip.
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오늘은어디로갈까
2 Double Beds, City View, Executive Lounge Access,Guest Room
Stayed in Jun 2024
Family
32 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The staff are really friendly. The location is good and there are lots of things to do nearby, so it's great.