Rayton Anna
December 12, 2024
overall great pretty place, we enjoyed our stay.
service i would expect more ))) they charge for ice, they only "allow" 1 capsule of coffee per day (the coffee capsule they use is CHEAP!), etc etc similar things.
they insisted we pay for breakfast first before we go in, which is strange for such hotel, normally we are let in and then we receive bill while we eat or at the end.
and... I was super annoyed that they did nothing to acknowledge the fact that we arrived in their hotel to celebrate 2 huge milestones in our life - 50th birthday & 15th wedding anniversary _ i wrote, i reminded when we arrived - but nothing, straight distant face, and next 3 days nothing. annoying as its not a normal thing, especially in such hotels, so quite unusual.
another thing - if anyone have allergy to dust &/or dust mites - this hotel might be not too suitable, my husband was sneezing all the time.
otherwise its a pretty cosy hotel, quiet at night yet its perfect location, very near busy shopping & night market street.
we would recommend this hotel, but we do hope that hotel can reconsider their customer service to be more attentive and less petty.