To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(349)
Positive reviews(329)
Reviews with photos/video(61)
Easy to get around(24)
Convenient for shopping(24)
Great value for money(23)
Large rooms(14)
Close to metro(13)
Average sound insulation(12)
Friendly front desk staff(10)
Perfect for business trips(3)
Negative reviews(20)
Anonymous User
Run Of House(No View)
Stayed in Oct 2024
Couples
17 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Hotel good. Many convenient stores nearby. Hotel not give amenities but ist okay you can but at rhe CU shop beside hotel. Room clean and big. Same as the picture
Caramelattea
Run Of House(No View)
Stayed in Jul 2024
Business travelers
5 review
4.5/5
Great
Posted on Sep 2, 2024
A good hotel to consider staying at! I personally love that they provide luggage storage before & after your stay. Really convenient!
Chris Rod
Superior Twin
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Loved my stay here! It was clean, spacious, and at a reasonable price. Staff was very helpful and kind. I’m definitely staying here again whenever I come to Seoul.
Anonymous User
Run Of House(No View)
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jun 20, 2024
Me and my friend enjoyed our stay. The room was enough for the 2 of us. I just wish they had bidet. The staff are really nice and assisted us whenever we need something. You can leave your luggage bef and aft your stay.
Dontyo
Superior Twin
Stayed in Apr 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on May 6, 2024
Need a curtain in the bathroom, generally speaking it is a price fair hotel to stay for 1-2 nights, if you want to enjoy the vibe of Seoul, this is not a choice for you.
There are many interest food nearby, please go and try the local hospitality. I like the place.
Please pay attention to my comments in bathroom... Haha
raymondd
Deluxe Twin
Stayed in Sep 2024
Travel with friends
2 review
1.2/5
Posted on Oct 12, 2024
Came at 10pm to check in for a 3 day stay only to be denied check in because we were considered 'minors' at 19. The front desk staff was largely incompetent and had a hard time trying to explain why they refused check in for me and my friends who were all the same age and gender, to the point they had to print out english translations on a paper three times to convey their message!!! We had to go through so much trouble going back and forth between the hotel and our trip agent, trying to process refunds only for them to tell us later we could stay if we had a parental consent letter signed when we already had two days cancelled and refunds being processed to us discussed by them. It was ultimately a confusing and frustrating experience and it's such a shame that this happend to us, given how elegant the hotel looked. Lost one day worth of stay's money because they refused to cancel and refund the entire stay for some reason. Would definitely not recommend to those who are trying to find a stay in Seoul and are under 20 years of age.
Anonymous User
Run Of House(No View)
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Oct 7, 2024
Very satisfied trip here, recommend for anyone going to concert at Gocheok Sky Dome
Wei Ong
Superior Twin
Stayed in Feb 2024
Business travelers
3 review
2.7/5
Posted on Apr 1, 2024
The hotel is very new , it has very good gym. However it has terrible sound proofing, you can hear all 4 sides of your neighbor and all the way down to corridor every minute. I consider the other guest quite quiet but you can hear their footstep non stop not from just above but many rooms above. The toilet wasn't clean properly. Besides the gym, I think it's a hotel you should give a miss.
Anonymous User
Superior Double
Stayed in Feb 2024
Family
1 review
3.7/5
Posted on Apr 3, 2024
The room is small but has space to store the luggages. The staff quite helpful. Convenient store just inside the hotel at lobby floor. There are few walking distance restaurants and mini marts. Starbucks and olive young also nearby.
Paul Philpott
Superior Double
Stayed in Jan 2024
Couples
102 review
5.0/5
Outstanding
Posted on Apr 3, 2024
brilliant, amazing, fabulous the staff were so friendly and service was pretty good
Thomas
Deluxe Twin
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Oct 3, 2024
Good location
Little bit noisy
Anonymous User
Run Of House(No View)
Stayed in Sep 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Oct 18, 2023
Everything was satisfying except for the location. A bit far from the downtown.
aniu
Superior Double
Stayed in Jun 2023
Travel with friends
80 review
4.0/5
Very Good
Posted on Jul 16, 2023
The staff is polite and kind the room is big and clean,the location is no far from train station
Response from Property: Hello, hotel Bernan is Seoul.Thank you for your precious compliment of customers!All employees will always be a hotel where all employees are always working hard.I hope you'll be full of happiness.Thank you.
Hae Sang
Run Of House(No View)
Stayed in Apr 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Jun 6, 2023
Near the metro station and many shops and restaurants nearby. Room was not that big but clean. Nearby kimpo airport so easy to access to city
Matthew
Deluxe Twin
Stayed in Apr 2023
Couples
2 review
3.7/5
Posted on May 7, 2023
This review is written from the perspective of someone who goes out for nightlife activities. So the place is about a 30 min drive from hongdae. Not much in the area around the hotel. There are some good korean bbq places around the corner if you are hungry. The place is neat and tidy. The beds are comfortable. It looks great and if you are going here for anything thats not nightlife related this place might work for you.