Nine Tree Hotel Dongdaemun Reviews
Nine Tree Hotel Dongdaemun
224 Eulji-ro, Jung-gu, Seoul, 04561, South KoreaView Hotel Details
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Nine Tree Hotel Dongdaemun Guest Reviews
4.5/5
Great
807 review
Verified reviewsLocation4.4
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(807)
Positive reviews(793)
Reviews with photos/video(203)
Easy to get around(124)
Close to airport(55)
Convenient for shopping(46)
Small room size(33)
Friendly front desk staff(20)
Tasty coffee(16)
Luggage delivery service(15)
Stayed multiple times(14)
Negative reviews(14)
LalaHK
Standard Twin Room
Stayed in Jul 2024
Couples
18 review
Amazing
Posted on Jul 10, 2024
Location is great, easy to reach by airport bus no.6001 and a few metro stations are around. Many money exchange shops and convenient stores nearby.
Just 10mins can reach Myeongdong by bus.
The room is clean and the facilities are quite new. You can control your own room air-con temperature.
Although my room at 11th floor and facing the main road, it wasn't noisy.
Remember to bring your own toothbrush and toothpaste.
Response from Property: Thank you for choosing Ninetree Hotel Dongdaemun.And also, thank you for taking your valuable time to share your experiences regarding your stay with us. We are pleased to know that you enjoyed your stay.We look forward to welcoming you back soon to Nine Tree Hotel Dongdaemun. Kind Regards-Hotel Management
Guest User
Standard Twin Room
Stayed in Jul 2024
Family
3 review
Great
Posted on Jul 14, 2024
I like it that the room is very clean and new with nice bed. It is also very convenient with Airport bus easily available at the hotel with lots of food eatery nearby. Self-service luggage locker is great. The only challenge is the room is smaller than what I thought and feel quite restricted. Other than that, the stay meet the function needs of a short-term traveler.
Response from Property: Thank you for choosing Ninetree Hotel Dongdaemun.And also, thank you for taking your valuable time to share your experiences regarding your stay with us. We are pleased to know that you enjoyed your stay.We look forward to welcoming you back soon to Nine Tree Hotel Dongdaemun. Kind Regards-Hotel Management
Kenneth
Standard Twin Room
Stayed in Jul 2024
Solo travelers
1 review
Great
Posted on Jul 9, 2024
Fuss-free check in with friendly service. The hotel room and adjoint toilet were clean and comfortable. The hotel does not provide many services but it was good enough for solo travellers who spend most time outside exploring. Would recommend!
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
Wai Sze Gigi
Standard Double Room
Stayed in Jul 2024
Couples
7 review
Amazing
Posted on Sep 3, 2024
Actually this was my second time to stay in this hotel. Everything was good except the room was too small. I couldn’t even open both luggages at the same time…. 🥲
Response from Property: Thank you for visiting Nine Tree Hotel Dongdaemun and leaving your valuable feedback.Our hotel strives to not miss the importance of human service in addition to the perfect preparation of facilities. We will use your feedback as an opportunity to reflect on its meaning once again.A short reply may not be enough to convey our gratitude for your stay and our will to improve the shortcomings, but we would appreciate it if you would continue to show interest and watch over the improvement of Nine Tree Hotel Dongdaemun.Thank you again for your interest and expectations for Nine Tree Hotel Dongdaemun.- Hotel Management Team
Y
Standard Twin Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 13, 2024
The room was very clean. Staff were very friendly and they could speak very good English. The location of the hotel was very convenient too.
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
Guest User
Standard Double Room
Stayed in Dec 2023
Business travelers
1 review
Outstanding
Posted on Jan 14, 2024
It’s a good experience for living in this Hotel
Room view is very good. And coffee is for free😊
Response from Property: Dear Guest,May we take this opportunity to thank you for choosing to stay with us and also for taking your valuable time to place a generous review with the great score. We were so pleased to read that you enjoyed your stay at Nine Tree Hotel Dongdaemun and that you were satisfied with the services and facilities offered during your stay. Once again, thank you for taking your valuable time to write this review. We are looking forward to welcoming you back to our hotel in the near future.Thank you and best regards, Hotel Management
Guest User
Standard Twin Room
Stayed in May 2024
Solo travelers
1 review
Amazing
Posted on May 30, 2024
Recommended by a Korean friend. Good location. Easy to come here from airport and convenience to go anywhere. Room is very clean but a bit noisy at night.
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
TAN TSENG
Standard Twin Room
Stayed in Jun 2024
Family
25 review
Very Good
Posted on Jun 27, 2024
The location is very convenient, the attendants are friendly...will definitely stay again.
Response from Property: Thank you for choosing Ninetree Hotel Dongdaemun.And also, thank you for taking your valuable time to share your experiences regarding your stay with us. We are pleased to know that you enjoyed your stay.We look forward to welcoming you back soon to Nine Tree Hotel Dongdaemun. Kind Regards-Hotel Management
Anonymous User
Standard Double Room
Stayed in May 2024
Couples
3 review
Posted on Jun 15, 2024
Everything was great except that the room really is very small. Locations is not bad, as have convenience store downstairs with alot of buses to main attractions. Aircon will automatically turn off, there is no air circulation and is stuffy. Have reported to the hotel but they say they are unable to do anything as it is central control, there is a sensor to turn off the Aircon when the room temperature is met. Requested to check and get back on the solution as we are staying 4 nights but until we check out no one has contacted us.
Response from Property: Thank you for choosing to stay with us, and I am very sorry to see that your stay with us was unsatisfactory because of our hotel room did not meet your expectations. Generally our hotel gets great reviews for the size of the rooms and layout so not sure what has happened with your visit. I shall share your feedback with the team and see if there was any particular reason and again apologies for the inconvenience caused. We hope to see you again for your next trip to Seoul. Thank you. -Hotel Management
David Au-Yang
Standard Twin Room
Stayed in Jun 2024
Business travelers
2 review
Posted on Sep 2, 2024
Very Small, but still clean, very close to dongdaemun, so it is very convenient for tourists.
Response from Property: I am truly delighted to note of your review of your recent stay experience with us and it is our pleasure to be of service to you. Your kind compliments will certainly be shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. I look forward to welcome you back for another remarkable Nine Tree Hotel Dongdaemun experience.Thank you and best regards, -Hotel Management
Yuying Tong
Standard Double Room
Stayed in Jul 2024
Business travelers
2 review
Amazing
Posted on Jul 9, 2024
It is a nice location and is clean. Although the room is small. One person is oaky.
Response from Property: Thank you for choosing to stay with us, and I am very sorry to see that your stay with us was unsatisfactory because of our hotel room did not meet your expectations. Generally our hotel gets great reviews for the size of the rooms and layout so not sure what has happened with your visit. I shall share your feedback with the team and see if there was any particular reason and again apologies for the inconvenience caused. We hope to see you again for your next trip to Seoul. Thank you. -Hotel Management
lilsheep
Standard Double Room
Stayed in Nov 2023
Couples
34 review
Great
Posted on Nov 7, 2023
Awesome little hotel near Dongdaemun and Jungno subway station. Short walk to Gwangjang market and has lots of buyers that stay primarily to go to the wholesale centre nearby. Love the lobby and self storage facility. Rooms are pretty small but clean.
Dazel
Standard Twin Room
Stayed in Nov 2023
Family
52 review
Posted on Nov 5, 2023
The hotel is some walk from the main Dongdaemun area but it’s a reasonable stroll especially in the autumn! The room is small and cosy, but it’s clean and modern. Especially loved the shower!
Kingsley Siu
Standard Double Room
Stayed in Oct 2023
Couples
12 review
Very Good
Posted on Oct 29, 2023
Hotel room is new and clean
Location is convenient, 5-10mins walk to Dongdaemun Culture & History Park stn
Various kind of restaurants nearby
Would recommend to stay
Just one thing unsatisfied, the staff didn’t close the window after cleaning completed, many mosquitos and bugs in the room
Amanda
Standard Double Room
Stayed in Oct 2023
Solo travelers
1 review
Outstanding
Posted on Nov 4, 2023
Hotel was 5mins walk from Dongdaemun History & Culture Park Exit 12. You can use the lift at Exit 12 (first photo), to/from Level B2 & 1 as the 4 escalators leading up to street level do not work. The room has everything you need, it’s very clean and new (beds and pillows were good ＞＞ didn’t give any backache 😂), with a very convenient water and ice dispenser in the walkway. On top of that, the room has free 2 bottles of mineral water everyday. There are many convenient stores around the hotel. You can have your tax refund done at DOOTA Mall near the hotel so you don’t have to queue at the airport to get your $ back before your departure. Myeongdong Street (at Lotte Young Plaza stop) was also about 10 mins bus ride to the hotel with 5 buses running on the same route. Would recommend staying at this hotel again! The locker for luggage storage (last photo - it fits a L size luggage) was really an advantage - you could dump your luggage before and after your check-in! Finally, airport bus 6001 to the airport is right outside the hotel - prepare 2 hours journey for road traffic conditions near Seoul station enroute to airport.
Response from Property: Dear Amanda ,Thank you for staying at Nine Tree Hotel Dongdaemun and for taking the time to share your valuable feedback during your recent trip to Seoul. I was delighted to read that our Service Model hotel met your needs as a smart traveler, particularly in our great location, comfortable rooms, and the service provided to you by our polite and helpful team. We are all working very hard to make sure that every guest has a great experience when staying with us - it is very motivating to see that this has worked well during your stay. We have enjoyed looking after you and hope to see you again soon for your next trip to Seoul. Please share your stay-experience together with your family and friends who are planning to visit in Seoul near future, it will be appreciated.Thank you and best regards, Hotel Management